Surabaya 5 Stars Hotels

"The hotel was amazing! Our room was huge with great facilities. The staff were helpful and friendly. The room service was great but very expensive "

"Quiet"

"Service and staff hospitality are great. Thanks"

"We had a great stay at the Westin Surabaya. Excellent staff and very attentive service. Club lounge on the 39th floor was perfect for team meetings and a great place for a meal or drink. We look forward to visiting the property again. "

"Very welcoming hotel. Clean, spacious and wonderful staff. Food is good with plenty if choice for everyone. The gym is a bit dated but has enough equipment. Calm atmosphere all around. "

"Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite. "

"Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also. "

"Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation."

"Great hospitality. "

"Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as...