Had a poor experience due to a long wait at check-in. Despite checking in online a day before arriving and telling the hotel the time of my arrival, we needed to wait and hour and 20 minutes for our room to be ready. Additionally, after we arrived, tour busses arrived and those guests also needed to wait for a long time for their rooms. This was not good considering this is a 'premium' hotel. The hotel was also busy at night meaning that there was always a wait to speak with someone at the reception desk. Some staff members were helpful, but others appeard confused or had some attitude when speaking to guests. Also, the food at this hotel is quite expensive. Im not sure if i would stay here again or recommend it to others.
Kyler
於 2024 年 5 月住了 1 晚
6/10 一般般
Armaan
2024年6月2日
喜歡:員工素質
不喜歡:住宿環境和硬體
Not the cleanest property and looks pretty old. Location is convenient for the airport and staff is helpful.