室外游泳池,開放時間為 8:00 至 21:00,提供日光浴躺椅

溫哥華泛太平洋飯店的評分

4.5 out of 5
溫哥華泛太平洋飯店
999 Canada Pl, Vancouver, BC

評論

9.0

太棒了

10 分,有夠讚;3346 則評論中有 2204 則" "
8 分,不錯哦;3346 則評論中有 659 則" "
6 分,一般般;3346 則評論中有 262 則" "
4 分,不太好;3346 則評論中有 139 則" "
2 分,很糟糕;3346 則評論中有 82 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Yu

於 2024 年 2 月住了 3 晚
Pan Pacific Vancouver Team 於 2024年3月21日回覆
Dear Yu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Hwu

於 2023 年 10 月住了 3 晚
Pan Pacific Vancouver Team 於 2023年11月6日回覆
Dear Hwu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Ning

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Kueifang

情侶出遊
喜歡:整潔度、員工素質和設施服務
view is great
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Ning

於 2022 年 4 月住了 1 晚

2/10 很糟糕

Kevin

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property was very crowded
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Torben,Hopkinton

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel - just note: this is a cruise ship entry/exit location with a lot of traffic. Parking is not easy, will suggest that you use valet parking but in-calculate extra time when you check out.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Linda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was too short - took cruise next day !
於 2024 年 5 月住了 1 晚

10/10 有夠讚

George

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

CHARLENE HOPE

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for accommodating my early check in so effortlessly. Location was perfect for my conference. The view from the room, spectacular and Dennis in the lounge, kind and knowledgeable about our beautiful BC wines.
於 2024 年 5 月住了 2 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Dear CHARLENE HOPE,Thank you for your wonderful review!We are thrilled to hear that we could accommodate your early check-in and that our location was perfect for your conference. It's great to know you enjoyed the spectacular view from your room and appreciated Dennis's knowledge and kindness in the lounge. We look forward to welcoming you back for another fantastic stay!Warm regards,

10/10 有夠讚

Gillian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Judith

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Busy vacation traffic but well organized and quiet
於 2024 年 5 月住了 2 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Dear Judith,Thank you for your excellent rating! We are pleased to hear that despite the busy vacation traffic, you found our hotel well-organized and quiet. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay!Warm regards,

8/10 不錯哦

Robert

喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Great location within the city. Hotel and amenities getting very dated. Hotel outfit pool and hot tub due for replacement. Hot tub was closed ABS sectioned off but if it was as clean the pool I’d likely pass. Pool was extremely dirty. Water needs better filter. Condition of the pool showed its age. Broken tiles and repairs. Hotel lobby bar and views spectacular.
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Dear Robert,Thank you for your detailed feedback. We are glad you enjoyed our great location and the spectacular views from the hotel lobby bar. However, we apologize for the issues you encountered with the pool and hot tub. Your comments about the cleanliness and maintenance are concerning, and we will address these issues with our team immediately. We appreciate your input and are committed to improving our amenities. We hope to have the opportunity to provide you with a more pleasant experience during your next visit.Warm regards,

10/10 有夠讚

Yasmin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
greag views
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Thank you for your excellent rating!We are delighted to hear that you enjoyed the great views. Your positive feedback is much appreciated, and we look forward to welcoming you back for another enjoyable stay!Warm regards,

10/10 有夠讚

Judy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in fast and smooth
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月28日回覆
Dear Judy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Nicole

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jonathan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was amazing! And right in dowtown with plenty of shopping and food opportunities. One of the best hotels so far.
於 2024 年 5 月住了 3 晚
Pan Pacific Vancouver Team 於 2024年5月28日回覆
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Paula

喜歡:設施服務
Beautiful harbour views, convenient dining options and amazing location if you’re cruising out of Canada Place
於 2024 年 5 月住了 2 晚
Pan Pacific Vancouver Team 於 2024年5月28日回覆
Dear Paula,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Nadia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Dear Nadia,Thank you for your excellent rating! We are delighted to know you had a great experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Warm regards,

8/10 不錯哦

April

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月29日回覆
Dear April,Thank you for your positive rating!We are glad to hear that you had a good experience. If you have any specific feedback on how we can make your next stay even better, we'd love to hear it. We appreciate your support and look forward to welcoming you back soon!Warm regards,

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely convenient location. Friendly staff and lots of food options
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月28日回覆
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

georgann

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Great for a cruise
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月28日回覆
Dear Georgann,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Neha

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice location in Vancouver downtown, quick walk to Gas Steam Town. Mesmerizing views of waterfront and Canada place.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月27日回覆
Dear Neha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 不太好

Michael

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The propertyt is very dated. The service is average.
於 2024 年 5 月住了 2 晚
Pan Pacific Vancouver Team 於 2024年5月27日回覆
Dear Michael,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,

10/10 有夠讚

Tiera

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Close to cruise terminal
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月27日回覆
Dear Tiera,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Darryl

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月27日回覆
Dear Darryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Fredi

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service friendly staff!
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月26日回覆
Dear Fredi,Thank you for your fantastic review!We are thrilled to hear that you received excellent service and found our staff friendly. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay!Warm regards,

4/10 不太好

Harpreet,Richmond

情侶出遊
I received a text message that some facilities and services would be unavailable so I asked what exactly and I was told everything is available but once I was there, their well known five sails cafe was closed for a private event that I was unaware of and not even told about when I checked in. None of the other restaurant knew about it either. I went there to eat there at check and had no other choice but to order room service so I ordered some fruits while I look for a place and I was charged $30 for a fruit plate
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月26日回覆
Dear Harpreet,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to find out that the Five Sails was closed for a private event, especially after receiving conflicting information. While the Five Sails operates independently from the hotel, we recognize that this impacted your experience and apologize for the lack of communication. We're also sorry to hear about the high cost of room service. Your comments will be shared with our team to ensure better communication and coordination in the future. We hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,

10/10 有夠讚

Frederic

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice place, view is amazing and staff really helpful.
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月26日回覆
Dear Frederic,We are so glad you enjoyed your time with us! The view is indeed something special, and our team loves making our guests feel welcome. Thank you for your kind words and perfect score. We hope to have the pleasure of your company again!Warm regards,

10/10 有夠讚

Pamela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service and amenities are excellent. Well done!
於 2024 年 5 月住了 2 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月26日回覆
Dear Pamela,Thank you for your fantastic rating!We are thrilled to hear that you found our service and amenities excellent. Your kind words mean a lot to us, and we are delighted that we could provide you with a great experience. We look forward to welcoming you back for another exceptional stay!Warm regards,

10/10 有夠讚

FRANCESCO

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelent
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Francesco,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really liked the room. Very quiet and no annoying lights in the room like in some hotels.
於 2024 年 5 月住了 2 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Robert\,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 一般般

Linda

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
To busy to answer question at the front desk. The valet gentleman was very pleasant
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Linda,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,

10/10 有夠讚

Jaskaran

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Jaskaran,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Gregory

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, well located. Enjoyed the pool and hot tub, as well as the lobby bar. Lots to do in the area.
於 2024 年 5 月住了 3 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Gregory,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Vishal,Pune

喜歡:整潔度、員工素質和住宿環境和硬體
Great setting at the cruise terminal and the most beautiful harbour views
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Vishal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 一般般

Marylou

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Bathroom large but si nk did not hold water. Hair from prior guest in bath tub stopper. Ice machine did not work. When fixred ice tinged with rust or per haps with oil used to unclog it. Beautifil view. Bath robes a plus. Walk to cruise ship.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月24日回覆
Dear Marylou,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,

10/10 有夠讚

Patricia

家庭旅遊
The hotel was right next to the cruise port. Pan Pacific offered luggage transport to the cruise ship for a gratuity, we were surprised to be upgraded to a beautiful suite: dining table six chairs, huge bathroom with large jetted tub, rain shower and separate area with toilet and bidet. There was also a half bath, sitting area and office space
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月24日回覆
Dear Patricia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Henry

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月25日回覆
Dear Henry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Veronica

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We finished our cruise and the hotel is connected to the port. It was so convenient.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月23日回覆
Dear Veronica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Heidi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel closest to the cruise terminal. Lots of dining options near by at all price points.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月23日回覆
Dear Heidi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

james

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good simple stay
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月23日回覆
Dear james,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

CJ

喜歡:整潔度、設施服務和住宿環境和硬體
Nice place
於 2024 年 2 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月23日回覆
Dear CJ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 一般般

Derek

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
We arrived at 3:45 PM and our room was still not ready!
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月23日回覆
Dear Derek,Thank you for your feedback.We apologize for any inconvenience you experienced upon arrival. While our guaranteed check-in time is 4 PM, we regret that your room was not ready a bit earlier. We appreciate your patience and hope you enjoyed the rest of your stay. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back for a smoother stay in the future.Thank you.Warm regards,

4/10 不太好

Lina

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Pan Pacific Vancouver Team 於 2024年5月23日回覆
Dear Lina,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,

10/10 有夠讚

sukhmanpreet

喜歡:住宿環境和硬體
Great and fun place to be
於 2024 年 3 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月21日回覆
Dear sukhmanpreet, Thank you for your fantastic review and perfect rating! We are thrilled to hear that you had a great and fun experience with us.We look forward to welcoming you back for more enjoyable moments in the future!Warm regards,

10/10 有夠讚

Linda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very nice property
於 2024 年 5 月住了 1 晚
Yoojin Lee, Assistant Front Office Manager 於 2024年5月21日回覆
Dear Linda,Thank you for your wonderful review and perfect rating! We are delighted to hear that you enjoyed our property.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We checked in 2 1/2 hours early and were upgraded to a premier harbour view room. Excellent. Staff were courteous & friendly
於 2024 年 5 月住了 2 晚
Pan Pacific Vancouver Team 於 2024年5月21日回覆
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Jacqueline

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very friendly. Room was ready early and we were texted before noon to let us know which was a pleasant surprise.
於 2024 年 5 月住了 1 晚
Pan Pacific Vancouver Team 於 2024年5月20日回覆
Dear JacquelineThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome property with the most primo location
於 2024 年 5 月住了 5 晚
Pan Pacific Vancouver Team 於 2024年5月20日回覆
Dear Robert,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,