外觀細部

光化門詩拉飯店的評分

4 out of 5
光化門詩拉飯店
71, Sambong-ro, Jongno-gu, Seoul

評論

8.6

有夠讚

10 分,有夠讚;1058 則評論中有 545 則" "
8 分,不錯哦;1058 則評論中有 307 則" "
6 分,一般般;1058 則評論中有 118 則" "
4 分,不太好;1058 則評論中有 55 則" "
2 分,很糟糕;1058 則評論中有 33 則" "

8.4/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

6/10 一般般

Janet

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Chin Yat

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Poor air condition
於 2024 年 3 月住了 3 晚
Frontdesk Manager 於 2024年3月26日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to read your comments about our hotel. On the other hand, we fully understand your mentioning air condition. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay GwanghwamunFrontdesk Manager

8/10 不錯哦

Ying Yu

於 2023 年 12 月住了 2 晚
Shillastay Gwanghwamun 於 2024年3月8日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 광화문 프론트데스크 드림

10/10 有夠讚

Mei Yee

於 2023 年 11 月住了 3 晚

10/10 有夠讚

CHIA LING

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

SU HUW

於 2023 年 5 月住了 1 晚

6/10 一般般

Wai Sze Amy

情侶出遊
不喜歡:整潔度
it's not a good idea to put a plastic bag in a paper cup to save the cup
於 2023 年 4 月住了 5 晚
Gwanghwamun, Shilla Stay 於 2023年5月6日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about the uncomfortable amenity service you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Gwanghwamun, Shilla Stay

4/10 不太好

Wang

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 4 月住了 5 晚

8/10 不錯哦

PoKai

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and qualified 4 stars hotel
於 2023 年 3 月住了 3 晚

10/10 有夠讚

HSUEH-HSIN

於 2023 年 2 月住了 1 晚

10/10 有夠讚

BRIAN R

於 2022 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚

8/10 不錯哦

Sylvia,Los Angeles

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed at this property for 10 days with my mom (2 adults) in a small room with a large comfortable king size bed. The room is better suited for 1 person - not enough outlets or outlet on only 1 side, no drawers to put away clothes. This is more of a businsss hotel for a shorter stay. I didn’t use the restaurant because there was no charm for having a drink. I used the business center to get some work done on an open large table. Internet worked great. The gym suited my needs of some weight and some cardio with a nice view. Excellent location. This is a business area so the weekends are dead and not as easy to find food offerings directly nearby, many places closed but not too far to walk a few extra minutes to find other restaurants. Hotel staff was great. The lobby is on the 8th floor which initially threw me off since there were no signs when entering. Ah, there were also free laundry machines and only 1 dryer which creates waits - someone did take out my dryer clothes before the dryer time ended. I thought the price was correct. I would stay again if I were alone.
於 2024 年 5 月住了 10 晚

10/10 有夠讚

kookju

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Marie,Aberdeen

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My 2nd stay at this hotel. Comfy and convenient area for visiting our office and sightseeing
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Kana

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
日本語を話せるスタッフの方にはお会いしませんでしたが、英語での対応は可能です。 部屋は休息程度でしたら快適な広さでした。 ただ、コンセントプラグの差込口が予想よりも少なく不便しました。 清掃も丁寧で、毎回アメニティを交換していただき大変助かりました。 コンビニも近く、周辺は落ち着いた雰囲気でしたので治安も安心でした。 また機会があれば宿泊しようかと思います。
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Julianne

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Room was very clean with comfortable beds. Would definitely recommend to others.
於 2024 年 5 月住了 8 晚

4/10 不太好

JUNGHYE

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

8/10 不錯哦

HIROMICHI

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Shigematsu

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I could eat very fresh breakfast. Silent room was good.
於 2024 年 4 月住了 5 晚

10/10 有夠讚

EUNJUNG

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
hotel is great for travelers.
於 2024 年 4 月住了 9 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月28日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

8/10 不錯哦

Jae Hoon

喜歡:員工素質
於 2024 年 4 月住了 1 晚

8/10 不錯哦

AKIKO

於 2024 年 4 月住了 2 晚

6/10 一般般

KYOKO

團體旅遊, 家庭旅遊
喜歡:員工素質
The location was best for sightseeing. The room was clean front staffs were good The water in the bathtub was hard to flow I will select this hotel again
於 2024 年 3 月住了 2 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

10/10 有夠讚

Kyeonghoon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
家族と一緒に泊まって良かったです。周りに歩いていける観光地が多いのでちょうど良かったし、ホテル自体も綺麗で良かった
於 2024 年 4 月住了 1 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

10/10 有夠讚

Kyeonghoon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
全体的にすごく良いでした。一点気になったのは連日4泊したのでガウンとスリッパが交換されない日もありました。ガウンの場合は折りたたんだ状態で元の場所ではないところに載せている日もありました。それ以外は結構良かったです。プロントのスタップたちみんな優しくてタクシーの予約などしていただいて本当に助かりました。
於 2024 年 4 月住了 4 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

6/10 一般般

Sujanto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room has foul smell from the drain. Initially, we thought it would go away. It remained for two days until we notified the front desk. The thermostat in the room was also not working. The front desk informed us that the room temperature is centrally controlled. That is crazy! Our room temperature was like 26 degree Celsius. However, staffs were great. They tried their best to serve us, but the facility is a disappointment. :-(
於 2024 年 3 月住了 9 晚
Shilla Stay Gwanghwamun 於 2024年4月12日回覆
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experiencedWe have already forwarded you complaint about facilities to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun

10/10 有夠讚

Hitomi

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
良かったです。
於 2024 年 3 月住了 2 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

10/10 有夠讚

Mi Na

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
많은 서울 명소를 관광하기 최적의 위치 친절한 직원들 깨끗한 호텔시설 맛있는 호텔 뷔페 편리한 이동성, 교통편
於 2024 年 3 月住了 1 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 광화문 프론트데스크 드림

8/10 不錯哦

Thomas

商務旅客
喜歡:整潔度和員工素質
War auf einer Dienstreise und habe das Hotel schon ein paar mal gebucht. Liegt für meine Zwecke sehr gut. Leider muss man darauf achten, dass man ein zentrales Heizungssystem nutzt, was bedeutet, dass es zu der Zeit (Ende März) keine Klimaanlage nutzen kann. Das Zimmer kann man nur herunterkühlen in dem man das Fenster nur einen Spalt öffnen kann. Mit anderen Worten, die Raumtemperatur war für einen erholsamen Schlaf zu hoch.
於 2024 年 3 月住了 3 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experiencedWe have already forwarded you complaint about facilities to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun

10/10 有夠讚

Danyo

家庭旅遊
喜歡:整潔度、員工素質和設施服務
서울 시내에 위치하고 있어 관광지에 접근하기 좋습니다. 다만 객실 문이 일정 정도 이상 잘 열리지 않는 문제가 있었습니다.
於 2024 年 3 月住了 2 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 먼저 저희 호텔에 투숙하시면서 시설 문제 인한 불편을 끼쳐드린 점 진심으로 사과드립니다. 고객님께서 남겨주신 의견에 대해 세심하게 검토하여 더욱 개선된 모습으로 앞으로 더 나은 서비스를 제공해 드릴 것을 약속드리겠습니다.고객님의 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.John KimAssistant ManagerShilla Stay Gwanghwamun

8/10 不錯哦

???

團體旅遊
喜歡:設施服務
ルームクリーニングの時間が遅すぎて、待たされた。15時には終わってほしい。
於 2024 年 3 月住了 4 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experiencedWe have already forwarded you complaint about facilities to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun

8/10 不錯哦

Matt

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The rooms were spacious and the staff were friendly. The rooms themselves were extremely warm; you could not manage the room temperature independently.
於 2024 年 3 月住了 11 晚
Frontdesk Manager 於 2024年4月12日回覆
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experiencedWe have already forwarded you complaint about facilities to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun

8/10 不錯哦

YUKARI

於 2024 年 3 月住了 3 晚

10/10 有夠讚

MASAMI

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

6/10 一般般

YOKO

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Mi Na

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location was perfect to explore all attractions where I wanted to go in Seoul and the staffs were so kind.
於 2024 年 3 月住了 4 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

8/10 不錯哦

Kiyoshi

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good location.
於 2024 年 3 月住了 3 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年4月12日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

10/10 有夠讚

Edwin

於 2024 年 3 月住了 1 晚

8/10 不錯哦

NORIKO

團體旅遊
3人にしては部屋が狭かった
於 2024 年 3 月住了 2 晚
Frontdesk Manager 於 2024年4月12日回覆
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experiencedWe have already forwarded you complaint about facilities to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun

8/10 不錯哦

MASAAKI

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
立地が良くバスを活用する事で何処にでもいけました。ホテルは清潔で快適でした。日本語が話せるスタッフがいれば更に良かったです。
於 2024 年 3 月住了 3 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年3月26日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

10/10 有夠讚

KURIMOTO,Habikino

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
とても快適でした。
於 2024 年 3 月住了 2 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年3月26日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

8/10 不錯哦

Jason

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Not close to train stations.
於 2024 年 3 月住了 3 晚
Frontdesk Manager 於 2024年3月26日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to read your comments about our hotel. On the other hand, we fully understand your mentioning location. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay GwanghwamunFrontdesk Manager

8/10 不錯哦

Ivana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good hotel with good location - fairly quiet. annoying that you could not adjust room temperature so it was too hot (not wanting to open the window for the noise from the street). cleaning staff excellent friendliness - reception staff average.
於 2024 年 2 月住了 8 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年3月14日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

8/10 不錯哦

TOMOMI

喜歡:員工素質
於 2024 年 1 月住了 3 晚
Shilla Stay Gwanghwamun Frontdesk 於 2024年3月18日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Gwanghwamun Frontdesk

8/10 不錯哦

SACHIKO

家庭旅遊
喜歡:設施服務
It only takes 5 min. from Gyongaku station. Though the room is not so big, it is comfortable enough to sleep.
於 2024 年 3 月住了 2 晚
Shilla Stay Gwanghwamun Frontdesk Manager 於 2024年3月14日回覆
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. Although there was a complaint about room size, we are all really happy to hear that you had a memorably good time during your stay with us. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. The kind comments/suggestions you took your precious time to leave for us will be of great help to those who are planning to use Shilla Stay.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Shilla Stay GwanghwamunFrontdesk Manager

10/10 有夠讚

Tomoyuki

於 2024 年 2 月住了 3 晚

10/10 有夠讚

JungHee

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
서울에서의 언니들과의 1박 2일 여행은 처음이었어요. 교통.최고~ 단, 1209호 침대보 한쪽면이 조금 찢어져있어서 아쉽네요
於 2024 年 2 月住了 1 晚
Shilla Stay Gwanghwamun 於 2024年3月8日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.말씀주신 정비가 미흡하다는 부족한 점에도 불구하고 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 의견에 대해 세심하게 검토하여 더욱 개선된 모습으로 앞으로 더욱 나은 서비스를 제공해 드릴 것을 약속드리겠습니다.또한 바쁘신중에도 귀중한 시간을 내주시어 남겨주신 내용은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 광화문 프론트데스크 드림

10/10 有夠讚

Minho

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
친절함이 가장 맘에 듭니다
친절히 대해주고 청결도도 높았습니다. 감사합니다~^^
於 2024 年 2 月住了 1 晚
Shilla Stay Gwanghwamun 於 2024年3月8日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 광화문 프론트데스크 드림

8/10 不錯哦

Cheol ho

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Shilla Stay Gwanghwamun 於 2024年3月8日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 광화문 프론트데스크 드림