Thank you very much for choosing Otaru Asari Classe Hotel.We are sincerely pleased to receive a perfect score and would like to thank you again.We hope that you will have the opportunity to stay with us again.We look forward to seeing you again.
6/10 一般般
CHEUK PUI
2024年1月11日
CHEUK PUI
於 2024 年 1 月住了 4 晚
Otaru Asari Classe Hotel 於 2024年1月30日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you had a relaxing stay with us.We will continue to improve our services to provide you with a comfortable stay.We sincerely look forward to welcoming you again.
10/10 有夠讚
Man Kit
2023年12月10日
Man Kit
於 2023 年 12 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年12月15日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.Thank you again for your perfect score.All of us at Asazato Classe Hotel will do our best to provide you with services that will satisfy your needs.We look forward to welcoming you again.
6/10 一般般
ping ching
家庭旅遊
2023年12月10日
不喜歡:員工素質
溫泉有燒柴油味
ping ching
於 2023 年 11 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2023年12月10日
一般
酒店房偏舊。沒有升降機可到達房間,需要搬行李和BB車上落樓梯。房間毛巾有明顯污跡。
真實旅客
於 2023 年 12 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年12月15日回覆
Thank you for choosing Otaru Asari Classe Hotel.Due to the structure of the building, some room types are not accessible by elevator.We apologize for the inconvenience.We apologize for any inconvenience caused by the towels in your room.We will share this with our staff so that they can thoroughly inspect the towels during cleaning.As you said, this is not a new building, but we will take your comments seriously,We will make every effort to improve our services to provide you with a comfortable stay.Thank you very much for your kind feedback.
10/10 有夠讚
Ming Kit
2023年12月9日
Ming Kit
於 2023 年 12 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年12月15日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you enjoyed your stay with us.We will continue to make every effort to provide you with a satisfying stay.We look forward to seeing you again soon.
6/10 一般般
ping ching
2023年12月2日
ping ching
於 2023 年 12 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年12月8日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you had a relaxing stay with us.We will use your comments as a reference to improve our services in the future,Please feel free to let us know if there is anything we can do to improve our services.We look forward to welcoming you again.
4/10 不太好
Jocelyn
家庭旅遊
2023年9月16日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
溫泉內沒有梭子,必須於酒店房間預先拿取,十分不便,沒有頭套提供,吹風機不足。
Jocelyn
於 2023 年 9 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年9月21日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We are very sorry for any inconvenience caused during your stay.We take your comments seriously and will strive to improve our services to provide a stay that satisfies everyone.We thank you very much for your kind submission.
6/10 一般般
Kit
2023年9月8日
Kit
於 2023 年 9 月住了 2 晚
Otaru Asari Classe Hotel 於 2023年9月11日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you have a pleasant stay with us.We will use your comments as a reference to improve our services in the future,Please do not hesitate to let us know if you have any suggestions or comments.We look forward to welcoming you again.
10/10 有夠讚
Jing-Fang
2023年9月1日
Jing-Fang
於 2023 年 8 月住了 2 晚
Otaru Asari Classe Hotel 於 2023年9月8日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We are very honored to receive a perfect score from you.We hope you will have another opportunity to enjoy a relaxing stay at our hotel surrounded by nature.We look forward to welcoming you again.
6/10 一般般
CheukLun Alex
家庭旅遊
2023年8月29日
不喜歡:客房舒適度
CheukLun Alex
於 2023 年 8 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年8月30日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you had no inconvenience during your stay with us.We sincerely look forward to seeing you again.
10/10 有夠讚
Sze Teck
2023年8月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sze Teck
於 2023 年 8 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年8月25日回覆
Thank you for using Otaru Asari Classe Hotel this time.We are very honored to receive a high score of 10 out of 10.We are looking forward to seeing you again at our hotel.
8/10 不錯哦
wanling
家庭旅遊
2023年8月20日
喜歡:員工素質
wanling
於 2023 年 8 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年8月25日回覆
Thank you for using Otaru Asari Classe Hotel this time.Did you experience any inconvenience during your stay?We look forward to the day when we can meet again.
10/10 有夠讚
PIK YING Margaret
2023年8月19日
PIK YING Margaret
於 2023 年 7 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年8月25日回覆
Thank you for using Otaru Asari Classe Hotel this time.We are very honored to receive a high score of 10 out of 10.We are looking forward to seeing you again at our hotel.
6/10 一般般
Ka yan
2023年8月15日
Ka yan
於 2023 年 8 月住了 1 晚
Otaru Asari Classe Hotel 於 2023年9月8日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.We hope you had no inconvenience during your stay with us.We will use your comments as a reference to improve our services in the future,Please feel free to let us know if there is anything we can do to improve our services.We look forward to welcoming you again.
Thank you for booking Otaru Asari Classe Hotel.We are glad that you were satisfied with the size of the room and the surrounding facilities.Our hotel is located in the middle of nature, so we apologize for any inconvenience caused by access to the surrounding area.We hope you will enjoy your stay in the great nature of Asari.We are honored to have you as our first choice for your next solo trip.We look forward to the day when we can meet again.
Thank you for using Otaru Asari Classe Hotel this time.We are very honored to have received so many warm comments and to have received a high rating of 5 stars.I am very pleased to read that you had a relaxing time at our hotel surrounded by the nature of Asari.Please use our hotel again when you come to Japan.All the staff are looking forward to seeing you again.
8/10 不錯哦
真實旅客
2023年6月27日
喜歡:員工素質
性價一般
有溫泉酒店的一般設施,地點較偏僻,適合自駕遊。
真實旅客
於 2023 年 6 月住了 2 晚
小樽朝里クラッセホテル 於 2023年7月5日回覆
Thank you very much for choosing Otaru Asari Classe Hotel.As you mentioned, our hotel is located in Asarigawa Onsen area, about 30 minutes by car from Otaru city and sightseeing spots,The hotel is also ideal for driving as parking is free of charge.We will continue to strive to improve our services, and we hope that you will have the opportunity to visit our hotel.We look forward to welcoming you again.
8/10 不錯哦
YATING
2023年4月11日
喜歡:員工素質、設施服務和住宿環境和硬體
YATING
於 2023 年 4 月住了 2 晚
小樽朝里クラッセホテル 於 2023年5月17日回覆
Thank you for using Otaru Asari Classe Hotel this time.Did you experience any inconvenience during your stay?We look forward to seeing you again.
10/10 有夠讚
MAN TAT
2023年4月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great dinner
Dinner was great. Room so big. Breakfast and onsen were just acceptable.
MAN TAT
於 2023 年 4 月住了 3 晚
小樽朝里クラッセホテル 於 2023年4月17日回覆
Thank you for using Otaru Asari Classe Hotel this time.We are very happy to receive your compliments about our dinner, saying that it is a "great dinner".We hope you were able to relax during your stay.Please use it again. We are looking forward to seeing you.
6/10 一般般
CHI FONG
2023年4月4日
CHI FONG
於 2023 年 4 月住了 1 晚
小樽朝里クラッセホテル 於 2023年4月27日回覆
Thank you for using Otaru Asari Classe Hotel this time.Did you experience any inconvenience during your stay?Anything is fine, so if you have any questionsI would appreciate it if you could send it to me.We will strive to make a better hotel by referring to your valuable opinions.We are looking forward to seeing you again.
10/10 有夠讚
真實旅客
2023年3月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
太棒了
一泊二食,餐點美味,環境舒適。
真實旅客
於 2023 年 3 月住了 1 晚
小樽朝里クラッセホテル 於 2023年3月17日回覆
Thank you for using Otaru Asari Classe Hotel this time.In addition to having a comfortable stay, the meal seemed to suit your taste.I am very honored.Aiming to be a hotel where you can spend a comfortable time whenever you comeI will continue to encourage you.We are looking forward to seeing you again.
Thank you for using Otaru Asari Classe Hotel this time.In addition, we have received a high evaluation, and all the staff are grateful and very hard.However, we apologize for the inconvenience caused by moving the room with an open-air bath.Due to the structure of the building, only the rooms with open-air baths have to move the first floor of the stairs, and we are also very sorry.If it is difficult to move, we will try to contact you from here.We are looking forward to seeing you again at our hotel.
Room is spacious. Food are excellent and staffs are very good.
Wing
於 2020 年 2 月住了 1 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
Thank you for staying at Otaru Asari Classe Hotel from several hotels this time.We are glad to hear that you had an enjoyable stay with us, and we thank you for taking the time to leave us a nice review. We look forward to welcoming you again soon in the near future.
感谢您使用Asari Classe Hotel。
此外,我还要感谢您用自己的语言写出自己的想法,并再次向我发送此信息。
您引以为傲的带有露天浴池的房间是一个特殊的房间,仅限于6个房间,您可以享受两种不同的陶艺和木艺氛围。
我们很高兴您对在酒店的住宿感到满意。
请再来玩一次。我们在等你。
谢谢你的帖子。
8/10 不錯哦
真實旅客
團體旅遊
2020年1月23日
喜歡:員工素質和住宿環境和硬體
Good one
Fair enough with the price and quality. The staff were very nice and helpful.
真實旅客
於 2020 年 1 月住了 4 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
Thank you for staying at Otaru Asari Classe Hotel from several hotels this time.We are glad to hear that you had an enjoyable stay with us. Praise to the hotel staff is the most pleasing for us. We are very happy to have nice comments. We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯哦
真實旅客
家庭旅遊
2020年1月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
會想再次入住
早餐精緻好吃,會想再次入住
真實旅客
於 2020 年 1 月住了 3 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
感谢您使用Asari Classe Hotel。
此外,我还要感谢您用自己的语言写出自己的想法,并再次向我发送此信息。
我很高兴您对在酒店的住宿感到满意。
我们期待再次与您见面。
感谢您的发布。
10/10 有夠讚
真實旅客
2020年1月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
會再入住的酒店
酒店舒服,房有按摩椅,浸完私人風呂再按摩100分,另外,員工服務良好,下次會再入住
真實旅客
於 2020 年 1 月住了 1 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
感谢您使用Asari Classe Hotel。
此外,我还要感谢您用自己的语言写出自己的想法,并再次向我发送此信息。
您引以为傲的带有露天浴池的房间是一个特殊的房间,仅限于6个房间,您可以享受两种不同的陶艺和木艺氛围。
我们很高兴您对在酒店的住宿感到满意。
请再来玩一次。我们在等你。
谢谢你的帖子。
10/10 有夠讚
Cho Chun
2020年1月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
第三次入住,依舊好喜歡這間Candle resort❤️
Cho Chun
於 2020 年 1 月住了 3 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
Thank you for visiting Otaru Asari Classe Hotel 3 times.
It seems that you are satisfied with your stay and is the best.
In addition, I am pleased if you can use the hotel next time to Otaru.
Thank you for your post.
10/10 有夠讚
Luk kit
家庭旅遊
2020年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luk kit
於 2019 年 12 月住了 1 晚
10/10 有夠讚
Vincent,Taipei
情侶出遊
2019年12月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wish there are more food options.
Vincent
於 2019 年 12 月住了 1 晚
小樽朝里クラッセホテル 於 2020年3月26日回覆
Thank you very much for using Otaru Asari Classe Hotel this time.
We are glad that we were satisfied with your stay.
Asarigawa Onsen is located on the mountain side of Otaru, and there is no convenience store near the hotel.
Instead, the souvenir shop offers a variety of products, so I hope you can use them.
If you come to Otaru again, please use this hotel.
Thank you for posting.
感谢您使用Asari Classe Hotel。
很抱歉,您在酒店入住期间对酒店不满意。
我想向您展示一些尚未达到的要点,但是我想照顾每个成员,以回应我们从客户那里收到的好意。
请再来酒店、我们在等你。
感谢您的发布。
10/10 有夠讚
Arthur Kwok Wai
2019年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good in terms of value.
Very good in terms of value.
Arthur Kwok Wai
於 2019 年 12 月住了 3 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
Thank you very much for using Otaru Asari Classe Hotel this time. It seems that you are satisfied with your stay and is the best. In addition, I am pleased if you can use the hotel next time to Otaru. Thank you for your post.
10/10 有夠讚
CHAK MAN
家庭旅遊
2019年11月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHAK MAN
於 2019 年 11 月住了 1 晚
10/10 有夠讚
Shek
家庭旅遊
2019年11月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shek
於 2019 年 11 月住了 1 晚
6/10 一般般
真實旅客
2019年10月27日
喜歡:員工素質
真實旅客
於 2019 年 10 月住了 2 晚
10/10 有夠讚
真實旅客
2019年9月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was late when we arrived. But the staff is very very very nice to us. They us to the room and introduce the hotel’s facilities while walking. Also isn’t
真實旅客
於 2019 年 9 月住了 2 晚
小樽朝里クラッセホテル 於 2020年3月26日回覆
Thank you for staying at Otaru Asari Classe Hotel from several hotels this time.We are glad to hear that you had an enjoyable stay with us. Praise to the hotel staff is the most pleasing for us. We are very happy to have nice comments. We truly look forward to welcoming you again when you come back to Otaru next time.
6/10 一般般
Chu
2019年9月16日
一
一般
Chu
於 2019 年 9 月住了 2 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
感谢您使用Asari Classe Hotel。
您似乎对在酒店的住宿不是很满意,但是我们将继续每天致力于成为每个人都喜欢的酒店。
现在是艰难的时刻,但我希望您会再次使用酒店。
我们在微笑着等待着您,即使在那时您也可以满意。
谢谢你的帖子。
10/10 有夠讚
真實旅客
2019年9月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 9 月住了 1 晚
6/10 一般般
Hsin-Ju
2019年8月23日
露天風呂太美,值得為溫泉一訪
房間頗舊,我們最喜歡的還是它的露天風呂,面對一片森林還有盛開的繡球花,真的太享受
Hsin-Ju
於 2019 年 8 月住了 1 晚
小樽朝里クラッセホテル 於 2020年4月18日回覆
感谢您使用Asari Classe Hotel。
该酒店已有29年历史,建筑不算新,但经过了翻新。
我们将继续每天努力工作,成为每个人都喜欢的酒店。
当您来到小樽时,请来到我们的酒店。
感谢您的发布。
8/10 不錯哦
Tim Wah
2019年8月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Tim Wah
於 2019 年 7 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2019年7月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outdoor Onsen is good n quiet place close to Otaru which is good for ppl who drive
真實旅客
於 2019 年 7 月住了 2 晚
小樽朝里クラッセホテル 於 2020年3月23日回覆
Thank you very much for using Otaru Asari Classe Hotel this time. It seems that you are satisfied with your stay and is the best. In addition, I am pleased if you can use the hotel next time to Otaru. Thank you for your post.
8/10 不錯哦
Kathy
2019年7月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kathy
於 2019 年 7 月住了 2 晚
6/10 一般般
CHI MAN RALPH,hong kong
2019年7月2日
不喜歡:整潔度和客房舒適度
The room is not clean and full of dust. The view is good.
CHI MAN RALPH
於 2019 年 6 月住了 2 晚
小樽朝里クラッセホテル 於 2020年4月12日回覆
Thank you for staying at Otaru Asari Classe Hotel from several hotels this time.
However, we apologize for any inconvenience caused by the lack of cleaning.
These voices make the hotel better.
We will take them seriously as future tasks and make efforts for improvement.
In addition, please come to Otaru Asari Classe Hotel when you come to Otaru.
We look forward to your visit.
Thank you for posting.