Did I upset the elves? I was on my way home from Italy with a stopover in Iceland for 23 hours. I specifically booked a room with a bathtub in the photos near(ish) to the airport. When I arrived, there wasn’t a bathtub- I asked the (very polite) front desk attendant to switch me as I only upgraded for the bathtub and bed size didn’t matter.
She searched through the records and the open rooms to try to accommodate me but couldn’t.
I tried to get a refund as I had only been in the room for an hour or so, so I could go to another hotel. The room I had was over $120 more for simply a larger bed. She was unable to refund me, but I could tell she wanted to help even if she couldn’t.
I stayed, but only because I didn’t have another option. The next morning the shower did have a very strong sulfer smell.
Before staying here check the local holidays as the buses don’t run frequently on holidays through the small village. I had to pay $150 for a taxi to the airport (30 minutes).
The 3 staff members I met were really nice, but I felt like $220 was extremely overpriced and underwhelming for a king size bed.