We only stayed one night in this hotel but found it to be a pleasant and comfortable stay.
Joanne
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Aaron
家庭旅遊
2024年4月20日
喜歡:整潔度和住宿環境和硬體
The noise from the street was very loud at night. The room was very spacious and modern. It was nice to have laundry and an outdoor deck to dry clothes.
Aaron
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Sally
家庭旅遊
2024年4月18日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place to stay in the Shinsaibashi area. Lots of lovely restaurants nearby, plus close to transport, Osaka Castle and the Canal. Very clean and quite spacious.
Sally
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Eddie
團體旅遊
2024年2月8日
喜歡:整潔度
The hotel room was a decent size, shower was great, staff was friendly, and the area around the hotel was pretty good if you like to shop around
Eddie
於 2024 年 2 月住了 4 晚
10/10 有夠讚
Derek
家庭旅遊
2023年12月14日
喜歡:整潔度、設施服務和住宿環境和硬體
One of the nicest places Ive stayed in Japan. For Japanese standards the room is massive, beds are big and comfortable and the pillows are nice as well. Normally I wouldn't comment on pillows but some places in Japan have terrible pillows that made for a lousy night of sleep. The location is good as well with lots of food options around and good proximity to public transport. Its an easy trip back to Osaka station or Shin-Osaka station.
Derek
於 2023 年 12 月住了 3 晚
10/10 有夠讚
Kha
家庭旅遊
2023年8月27日
喜歡:整潔度和客房舒適度
Room was very clean and quiet. Busy Shinsaibashi shopping/dining district literally 20 steps from front door. Very convenient location. Closest subway stations were about 1/4 mile walk from the hotel. However, route could be taken right through the covered Shinsaibashi shopping area so it was comfortable and didn't feel like a trek at all. Would recommend staying at this location to anyone.
Kha
於 2023 年 8 月住了 5 晚
10/10 有夠讚
Di
2023年6月5日
喜歡:整潔度、設施服務和住宿環境和硬體
Di
於 2023 年 5 月住了 5 晚
10/10 有夠讚
Stuart
親子旅遊
2023年4月17日
喜歡:整潔度、設施服務和住宿環境和硬體
Very centrally located. Note the map location shown on Expedia is incorrect (shown next to the Osaka riverside) but the actual address given is correct in downtown Shinsaibashi.
Stuart
10/10 有夠讚
hoi lun
團體旅遊
2023年4月16日
喜歡:整潔度和客房舒適度
Need more professional night shift staff
Yamato had damaged my luggage and front desk lady had helped me to handle the communication with Yamato on behalf of myself. When I received a note from front desk to see them before 10pm to provide my email address for communication. I went as per request and there was this gentleman at the front desk at night. When I explained myself the reason I am here, unfortunately he did not listen at all and asked for my passport for check in. We were not able to communicate happily due to the language conflict. I had provided my email address and asked to use googled translate to communicate as I want to know what's the next step. He had refused to speak to me since then and just simply said Thank you and ignored any eye contacts and communicate. I appreciated the morning shift front desk ladies but definitely felt discriminated by the night shift gentleman. Im asking management to provide training to this specific night shift staff member to act more professional when not all tourists speaks Japanese.