住宿正面

關西機場華盛頓飯店的評分

3.5 out of 5
關西機場華盛頓飯店
1-7 Rinku Orai-Kita, Izumisano, Osaka-fu

評論

8.8

有夠讚

10 分,有夠讚;1010 則評論中有 546 則" "
8 分,不錯哦;1010 則評論中有 348 則" "
6 分,一般般;1010 則評論中有 86 則" "
4 分,不太好;1010 則評論中有 22 則" "
2 分,很糟糕;1010 則評論中有 8 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

FUNGYI

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店提供免費巴士往機場
於 2024 年 5 月住了 1 晚
Front Desk Yanagi 於 2024年5月16日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We operate a free shuttle bus service to Kansai Airport.The bus runs 5 times in the morning and 5 times in the afternoon (after evening).We will continue to strive to maintain and improve the shuttle bus service.We look forward to your next visit.Best regards,Front Desk Yanagi

10/10 有夠讚

KWOK HUNG

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
有shuttlebus來回機場非常方便!
於 2024 年 4 月住了 1 晚
Front Desk Yanagi 於 2024年5月6日回覆
The Management and Staff would like to thank you for the wonderful comments.As you said, our hotel operates a shuttle to Kansai Airport.There are 5 bus in the morning and 5 bus in the afternoon.It is approximately 15 minutes away from Kansai Airport.We will continue to consider ways to maintain and improve the shuttle bus service.Best Regards,Front Desk Yanagi

10/10 有夠讚

ka yee

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
行去JR 站只需2分鐘,交通便利 行去臨空城outlet只需10分鐘,購物方便 酒店2樓有24小時便利商店 酒店有免費shuttle bus 去機場 唯獨是酒店附近沒有餐飲選擇 入夜後如果要搵食,只能去便利商店或叫Uber eat 這酒店是第二朝早機離開大阪的最佳選擇
於 2024 年 5 月住了 1 晚
Front Desk Yanagi 於 2024年5月6日回覆
Thank you for sharing your review with us.As you said, our hotel is very close to the nearest station and there are many shops nearby. (Shopping malls, outlets, large supermarkets open 24 hours, etc.)Also, I apologize if I haven't shown you anything, but there is also a 24-hour restaurant within a 3-minute walk.We look forward to staying at Kansai Airport Washington Hotel, as it has good access to shopping and transportation.Best Regards,Front Desk Yanagi

10/10 有夠讚

PING SHING

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Know what we want, big rubbish bin, quick checkout
於 2024 年 4 月住了 1 晚
Front Desk CHEN 於 2024年4月30日回覆
Thank you very much for staying at Kansai Airport Washington Hotel. We would also like to thank you for your feedback.In the future, all of our staff will work diligently to improve our customer service so that we can receive even higher evaluations.Please be sure to use our hotel the next time you come to the Kansai Airport area. looking forward to seeing you coming again.

10/10 有夠讚

Wing Chi Ophelia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
:)
於 2024 年 4 月住了 3 晚
Front Desk Yanagi 於 2024年4月23日回覆
Thank you for your encouraging words.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

8/10 不錯哦

FUNGYI

喜歡:整潔度、員工素質和住宿環境和硬體
酒店提供專車送旅客到關西機場是非常好好
於 2024 年 4 月住了 1 晚
Front Desk Yanagi 於 2024年4月23日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our shuttle bus service.We will continue to work to maintain and improve our shuttle bus service to ensure the satisfaction of many customers.We look forward to your next visit.Best Regards,Front Desk Yanagi

8/10 不錯哦

Tak Kwong Raymond

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to the Kansai airport and the outlet. Free shuttle bus to the Kansai airport (just 10 minutes). Room clean and tidy.
於 2024 年 4 月住了 1 晚
Front Desk Yanagi 於 2024年4月10日回覆
Thank you for sharing your review with us.We are very happy to hear that you were satisfied with our shuttle bus service.As you said, our hotel operates a shuttle bus to Kansai Airport.The first flight departs at 5:20 a.m., and runs once every hour in the morning until 9:20 a.m.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

10/10 有夠讚

SZE MAN

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點方便,步行很快就到。附近有outlet、24大型超市,購物方便餐廳選擇多。
於 2024 年 4 月住了 1 晚
Front Desk Yanagi 於 2024年4月7日回覆
Thank you for sharing your review with us.Our hotel is located very close to Kansai Airport.Therefore, as you mentioned, our hotel is conveniently located for overnight stays the day before your flight.Our hotel also has a shuttle bus to the airport, which takes you to Kansai Airport in about 15 minutes.We look forward to your next visit.Best Regards,Front Desk Yanagi

8/10 不錯哦

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
酒店有免費接送巴士去機場,方便早機客人
於 2024 年 3 月住了 1 晚
Front Desk Yanagi 於 2024年3月18日回覆
Thank you for sharing your review with us.As you said, our hotel operates a shuttle bus to Kansai Airport.Buses run 5 times each in the morning and afternoon.Kansai Airport is approximately 15 minutes away, and the bus departs from right in front of the hotel, making it a very convenient service.We will continue our effort to provide the best service for our guests.Best Regards,Front Desk Yanagi

10/10 有夠讚

Hoi Yan

情侶出遊
對於紅眼航班的旅客十分方便, 可以買到凌晨才回酒店小睡, 而且職員英語非常流利, 態度親切友善, 有機會必定再來!
於 2024 年 2 月住了 1 晚
Front Desk Yanagi 於 2024年2月24日回覆
Thank you for your favorable feedback. It really warms our hearts!It is our greatest pleasure to realize that you were satisfied with our service.We will continue to strive to further improve the English proficiency of our staff in order to continue providing services that satisfy our customers.Best Regards,Front Desk YanagiBest Regards,Front Desk Yanagi

10/10 有夠讚

Chuen Ki Jonathan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Suk Yan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境地點有海景,附近有outlet同24小時超市
於 2024 年 2 月住了 1 晚
Front Desk Yanagi 於 2024年2月16日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location.As you said, there are several facilities around our hotel. The Rinkui Premium Outlet Mall and 24-hour large supermarket are especially popular.There are also shopping malls and pharmacies nearby, making it very convenient for shopping.We look forward to seeing you again soon.Best Regards,Front Desk Yanagi

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Wah Shing

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2024 年 2 月住了 1 晚
Front Desk Yanagi 於 2024年2月14日回覆
Thank you for your encouraging words!It is our greatest pleasure to realize that you were satisfied with our service.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

10/10 有夠讚

XIN YAN

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kam Yung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Pang Yu

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

man kit

於 2024 年 2 月住了 1 晚

8/10 不錯哦

YuChe

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體都不錯, 但隔音可以再加強
房間整理來說很乾淨, 只是因為旅館旁邊就是快速道路, 所以半夜睡覺偶而還是會聽到汽車經過的聲音, 尤其是遇到重機或是改裝車輛, 排氣管聲音較大時.. 飯店會提供免費的機場接駁巴士, 很便利
於 2024 年 2 月住了 1 晚
Front Desk Yanagi 於 2024年2月7日回覆
Thank you for sharing your review with us.We apologize for the inconvenience caused by the noise in your room.We take your comments seriously and will consider preparing rooms with even stronger soundproofing performance when renovating our hotel.Also, thank you for your compliments regarding our shuttle bus.We look forward to your next visit.Best Regards,Front Desk Yanagi

10/10 有夠讚

CHIEN HUANG

於 2024 年 2 月住了 1 晚

10/10 有夠讚

PEI HUA

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Patrick

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean and with good harbour view! Only some railway noise when train passes through!
於 2024 年 1 月住了 1 晚
Front Desk Yanagi 於 2024年2月1日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.Our hotel's ocean-side rooms face Osaka Bay, and some rooms have a view of the connecting bridge to Kansai Airport and Kansai Airport.Especially at night when it is lit up, it is a very beautiful view.We look forward to your next visit.Best Regards,Front Desk Yanagi

10/10 有夠讚

YING HSIN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

CHUN-LIN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
飯店距離關西機場很近,約5至10分,且有免費定時的接駁車提供,另2樓有便利商店,並臨近一購物商場。
於 2024 年 1 月住了 1 晚
Front Desk Yanagi 於 2024年2月1日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and shuttle bus service.As you say, we operate a shuttle bus to Kansai Airport. Kansai Airport is approximately 15 minutes away and has very convenient services.There is also a 24-hour convenience store on the second floor of our hotel. It is located inside the hotel, so you can use it without having to go outside.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

8/10 不錯哦

Yuk Lan Dorothy

家庭旅遊
喜歡:整潔度和住宿環境和硬體
its ok and the room tidy and space is ok for two visitors
於 2024 年 1 月住了 1 晚
Front Desk Kandel 於 2024年1月22日回覆
Thank you for sharing your review with us. We are extremely happy to receive so many words of praise. We will continue our efforts to provide the best service for our guests. Our warm hospitality awaits your return sometime soon. Best Regards Front Desk Kandel.

6/10 一般般

Yuk Lan Dorothy

家庭旅遊
clean and quiet
於 2024 年 1 月住了 1 晚
Front Desk Kandel 於 2024年1月22日回覆
Thank you for sharing your review with us. We are extremely happy to receive so many words of praise. We will continue our efforts to provide the best service for our guests. Our warm hospitality awaits your return sometime soon. Best Regards Front Desk Kandel.

6/10 一般般

jessie

於 2023 年 12 月住了 3 晚

8/10 不錯哦

Chung Yee

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended
Near Rinku Premium outlet, and 24 hr tax free supermarket! Besides, there is 24hr convenience store at hotel and free shuttle bus to KIX T1 &T2.
於 2024 年 1 月住了 1 晚
MURAKAMI 於 2024年1月15日回覆
Thank you for sharing your review with us.There is a outlet mall near here. It is 10 min away from here.And we have a convinientstore on the 2nd floor.It is Family-Mart.We look forward to your next visit.Thank you.

10/10 有夠讚

Mei Sze

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything but no drinking water was provided
於 2024 年 1 月住了 1 晚
FRONT KANDEL 於 2024年1月15日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our location. Our hotel is located very close to the train station. There is also a 24-hour supermarket nearby. We apologize for the inconvenience, we take your comments seriously and will continue to work to improve our services. Best Regards Front Desk Kandel

8/10 不錯哦

Chun Yin

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
寧靜,又鄰近Outlet,樓下有family mart or Lawson. 大堂有微波爐。 高級雙床房間可以同時打開2個29寸喼,方便整理戰利品。床頭有USB提供。 唯一不便是冬天房內只放暖氣,可打開窗但會偏吵。 早餐是自助形式,1000 Check out.
於 2024 年 1 月住了 1 晚
FRONT KANDEL 於 2024年1月15日回覆
Thank you for sharing your review with us. It is our greatest pleasure to realize that you were satisfied with our location. As you have said, our hotel is located close to the airport. And, there are also various facilities near the hotel. In particular, there are pharmacies, shopping malls and a 24-hour supermarket within a 5-minute walk from the hotel. There is also an outlet mall within a 15 minute walk from the hotel. Our warm hospitality awaits your return sometime soon. Best Regards

10/10 有夠讚

Hiu Yan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay before flight. Close to outlet and train station.
於 2024 年 1 月住了 1 晚
Front Desk Yanagi 於 2024年1月18日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location.As you said, our hotel is located very close to Kansai Airport.It is 15 minutes by shuttle bus and 1 stop by train from the hotel.In addition, the station is only a 3-minute walk away, making it a very convenient location for customers using Kansai Airport.We look forward to your next visit.Best Regards,Front Desk Yanagi

8/10 不錯哦

FAN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My family’s trip Osaka
整體不錯,只是酒店環境有點舊 洗澡花灑水壓較細 早餐多選擇
於 2024 年 1 月住了 1 晚
Front Desk Yanagi 於 2024年1月18日回覆
We apologize for the inconvenience caused regarding the facilities in your room.In preparation for the possibility of a breakdown, we will immediately investigate your room and inspect the shower equipment.Thank you very much for your valuable feedback.Best Regards,Front Desk Yanagi

8/10 不錯哦

Chih Yi

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Chamberlain

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GOOD
於 2024 年 1 月住了 1 晚
Front Desk Yanagi 於 2024年1月18日回覆
Thank you for your encouraging words!We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

8/10 不錯哦

Sze Wai

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Raymond

喜歡:設施服務和住宿環境和硬體
it is near to airport. It provides shuttle bus to airport which is convenience for me to catch early morning flight.
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2024年1月18日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and service.As you said, our hotel provides a shuttle bus to the airport, which is free for guests.Additionally, the first flight departs at 05:20, making this service extremely convenient for customers taking early morning flights.We look forward to your next visit.Best Regards,Front Desk Yanagi

8/10 不錯哦

wai chi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

cheung wa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有接駁車真的很方便,離outlet很近,飯店對面也有一間開到很晚的複合式商店,飯店2樓就有family mart
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月29日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and service.As you said, our hotel provides a shuttle bus to Kansai Airport.Advance reservations are required, but it is very convenient as it departs from the front entrance of our hotel.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best RegardsFront Desk Yanagi

8/10 不錯哦

Kwok

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

CHINCHI

於 2023 年 12 月住了 1 晚

10/10 有夠讚

SHIN CHUANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意的住宿
離臨空城車站非常近,房間乾淨,空間很大,床很舒服,早餐很棒,對面有24小時超市,二樓有便利商店,非常非常的方便,總結來說一個無所挑剔的飯店
於 2023 年 12 月住了 2 晚
Front Desk Yanagi 於 2023年12月27日回覆
The Management and Staff would like to thank you for the wonderful comments.It is our greatest pleasure to realize that you were satisfied with our location.As you say, our hotel is very close to Kansai Airport. It's 15 minutes away by our shuttle bus and 1 stop away by train.Additionally, the train station is a 3-minute walk from our hotel, making it a very convenient location for guests using Kansai Airport.We look forward to your next visit.Best Regards,Front Desk Yanagi

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
如果下次玥來還會再住
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月25日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

8/10 不錯哦

Ching Yee

情侶出遊
喜歡:員工素質
Stay only for one night and very late to check-in, can say that there's a convenience store at 2/F, even though very late night, easy to get something to eat. Easy to communicate in English.
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月29日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.As you say, our hotel has a convenience store. It is open 24 hours a day and can be used without leaving the house.We look forward to your next visit.Best RegardsFront Desk Yanagi

10/10 有夠讚

Lim Ming

團體旅遊
喜歡:整潔度、員工素質和設施服務
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Sze Wai

喜歡:整潔度、員工素質和住宿環境和硬體
樓下有便利店 晚上偶然會聽到飛車聲
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月23日回覆
Thank you for sharing your review with us.There is a 24-hour convenience store on the second floor of our hotel. In addition, it is connected to the inside of the building, so you can use it without going outside.We will continue our effort to provide the best service for our guests.Best Regards,Front Desk Yanagi

10/10 有夠讚

Kam Yung

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

Hsueh chun

家庭旅遊
不喜歡:員工素質
Breakfast was average and there was no drinking water in the restaurant. I asked the service staff to handle it but the attitude was unhelpful and slow. The overall service attitude is much worse than other areas in Japan.
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月23日回覆
We sincerely apologize for not being able to provide you with the service you were satisfied with at our restaurant.We have conveyed your opinion to the restaurant department, and we will continue to work on improving our service in order to satisfy our customers.Thank you very much for your detailed and valuable feedback.Best Regards,Front Desk Yanagi

8/10 不錯哦

Chiu-ping

團體旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
隔天到機場搭機很方便
於 2023 年 12 月住了 1 晚
Front Desk Yanagi 於 2023年12月18日回覆
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location.Our hotel is located very close to Kansai Airport.Kansai Airport is approximately 15 minutes by shuttle bus or 1 stop by train.We are very conveniently located for customers using Kansai Airport, so we look forward to using you again.Best Regards,Front Desk Yanagi

8/10 不錯哦

Hoi Ming

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚