this property is too big and the buggy service is limited. dont stay at villa. it will make worse. this time we stayed at Prestige suite. all the restaurants are far from the room. even the cliff lounge for the Prestige guest. The beach is full of seaweed.
真實旅客
於 2024 年 2 月住了 3 晚
2/10 很糟糕
YuanTing
家庭旅遊
2024年2月11日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
FOOD POISONING WARNING
FOOD POISONING WARNING.
My son got seriously food poisoning after having food provided by the hotel. He started to vomit nonstop at 5am and the whole stay was ruined. Not sure if it’s food from the dinner at beach club, by the pool or the ice cream send to room. But it’s definitely the food you provided since we never left the hotel since we checked in. The fact that a high-class hotel like Kempinski fail to provide safe food is unacceptable.
Will never stay at any of Kempinski hotel ever. I saw other people posting reviews about food poisoning at your place so we are definitely not the only victims.
DO NOT GO INTO THE POOL.
P.S: I just read some other reviews mentioned they feel sick after going into the pool so maybe it’s because of the pool water. But either way it’s unacceptable. This is a serious fault in hygiene negligence that could cause serious health issue especially in young children. If anyone ever experience the same in the future, I highly suggest you to call their nurse and collect evidence in case you want to make insurance claim or file a lawsuit against the hotel.
YuanTing
於 2024 年 2 月住了 2 晚
10/10 有夠讚
ng
2023年11月18日
ng
於 2023 年 11 月住了 4 晚
10/10 有夠讚
Yen San
2023年9月12日
Yen San
於 2023 年 9 月住了 3 晚
10/10 有夠讚
Tzu Min
2023年8月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing place. Very gorgeous and employees are very kind.
Tzu Min
於 2023 年 8 月住了 5 晚
10/10 有夠讚
RAYMOND
家庭旅遊
2023年7月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
RAYMOND
於 2023 年 7 月住了 4 晚
10/10 有夠讚
Yao-Chung
家庭旅遊
2023年7月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yao-Chung
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Man Fong
2023年4月11日
Man Fong
於 2023 年 4 月住了 2 晚
6/10 一般般
真實旅客
2023年2月1日
真實旅客
於 2023 年 1 月住了 1 晚
10/10 有夠讚
Tai-Chieh
2022年9月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best luxury hotel in Bali
Best service you can experience in Bali. Detailed oriented. Great restaurant. Worth for the price.