10/10 有夠讚
真實旅客
2024年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, good staff, but some improvements
We stayed here for a week and it was great place to relax. The executive lounge was a welcomed place to go after a day by the pool, but it would have been nicer to have more food options available and for longer periods of time considering the price. Part of the executive lounge perks was a turndown service which did not happen. We also booked an airport pickup which was forgotten about which was a bit disappointing. These were just minor details which could have been opportunities for the hotel to really demonstrate their customer care in addition to their usual good service but it didn't seem like it occurred to the staff to ask us about our stay. Also, putting on more busses to and from nha trang would be really useful for guests too.
真實旅客
於 2024 年 2 月住了 6 晚