We had the king bed with partial sea view on the 6th floor. Check in was flawless because they allowed us to store our luggage before 2pm. They took our luggages to the room and gave us the key when we got there late in the evening.
The room is spacious with extra day bed by the big window. When we woke up in the AM and let the sun in then we spotted the dirtiness in the room. Big mirror smeared with sticky fingerprints everywhere, under the bed was extremely dusty and dirty, the mini fridge dirty, the bed cover stained and yellowish on the corners.
Bathroom, half of toilet tissue roll, warm water only in the sink but no hot water in the shower. Sink was not wiped down.
The second day was better, after the cleaned up the room. But still no hot water in the shower.
Pros: daily housekeeping and change towels. They offer laundry and iron in bulk so it's alot cheaper.
Breakfast was horrible and cold. The room division needs to check the cleanliness and readiness of the room before assign it to guests.
Leila
於 2022 年 5 月住了 3 晚
6/10 一般般
Cornelis
2022年5月5日
喜歡:整潔度和員工素質
不喜歡:客房舒適度
centraal gelegen hotel
Vriendelijk personeel, ontbijt minimaal. Kamers schoon maar zeer gehorig
Cornelis
於 2022 年 5 月住了 1 晚
10/10 有夠讚
Irwan
家庭旅遊
2021年5月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Puas menginap di Genio Hotel
Hotel yang nyaman, suasana tenang
Irwan
於 2021 年 5 月住了 1 晚
10/10 有夠讚
Devinder
2019年12月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Devinder
於 2019 年 12 月住了 1 晚
10/10 有夠讚
deborah
2019年7月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay at genio manado
Genio is very clean, rooms are spacious and staff is very attentive.
Very speedy check out as well.
deborah
於 2019 年 7 月住了 1 晚
6/10 一般般
Xuanyi
2019年4月27日
喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Pillows are smelly
This is a reasonably good hotel for the price and you get the basic air conditioning, ensuite bathroom and a TV. However one thing turned me off completely - the pillows did not seem to be washed at all and had a heavy sweats smell. I could not bear the smell and had to wrap the pillow with a towel in order to mask it. Besides this, the hotel is reasonably ok and you get what you pay for. Breakfast was reasonable but not great.
The staff was very kind. The location is not so good if you want to do things by walking.
The room was OK, but even though it was a non smoking room it had a lot of cigarette smell. Asked for another room and it was the same. They just put a spray that attenuated the smell. But towels and sheets were still smelling.