The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores
於 2024 年 2 月住了 5 晚
10/10 有夠讚
Maria,Miramar
情侶出遊
2024年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast and afternoon tea delicious.
Detail customer service
Maria
10/10 有夠讚
Khalil
2024年1月11日
喜歡:住宿環境和硬體
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Khalil
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Joost
商務旅客
2023年12月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic
Joost
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Kamilla
家庭旅遊
2023年12月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kamilla
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Abdulrahman
家庭旅遊
2023年12月26日
喜歡:員工素質、設施服務和住宿環境和硬體
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.