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威斯特波恩海德公園飯店的評分

4 out of 5
威斯特波恩海德公園飯店
51 Gloucester Terrace, London, England

評論

9.0

太棒了

10 分，有夠讚；1006 則評論中有 604 則" "
8 分，不錯哦；1006 則評論中有 295 則" "
6 分，一般般；1006 則評論中有 66 則" "
4 分，不太好；1006 則評論中有 24 則" "
2 分，很糟糕；1006 則評論中有 17 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Che Wah

於 2023 年 7 月住了 4 晚
Kiren 於 2023年7月24日回覆
Dear Che Wah,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team

6/10 一般般

YUK KING

不喜歡：員工素質和住宿環境和硬體
於 2023 年 6 月住了 3 晚
Front Office Team 於 2023年7月14日回覆
Thank you

8/10 不錯哦

hoi ling

於 2023 年 1 月住了 1 晚
Kiren 於 2023年1月7日回覆
Dear Hoi,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again in London very soon. Kind Regards,The Westbourne Team.

8/10 不錯哦

KIM HO

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel and friendly staffs. The room size is relatively spacious than the others in London. Quite environment but convenient. Only 5 mins from the underground and train stations. It is good to have a small cooking area and dining table.
於 2021 年 12 月住了 12 晚
WHP Team 於 2022年1月5日回覆
Dear Kim Ho, Thank you so much for your high rating feedback. We really appreciate it. We look forward to seeing you in the near future and assure you of our best attention at all times. Kindest Regards,

8/10 不錯哦

Tom，Hong Kong

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
剛好過到特價,便宜價錢入住,首先交通上距離黃色和紅色線地鐵站都只是5分鐘路程,十分方便！酒店職員幾滿心友善,主動詢問是否需要暫存行李！房內乾淨整潔且有小廚房可以作簡單煮食,整體來此酒店十分不錯
於 2020 年 3 月住了 1 晚

8/10 不錯哦

SUK YEE ALICE

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯哦

Siu Keung

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯哦

Yu Yen

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 7 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is near Paddington train station.
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the open kitchen most as I could prepare my meals within my travel budget. I enojyed the exclusive tea and coffee in my room as well.
於 2019 年 12 月住了 6 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
酒店房間很乾淨，工作人員態度很友好，而且很helpful, 服務也很好，地點便利，安靜舒適，周圍也有很多餐廳
於 2019 年 12 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
The Westbourne Team 於 2020年1月9日回覆
Dear Guest, Thank you for your 5 out of 5 score. We hope to have the pleasure of hosting you in the near future. Kind regards,

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房间非常干净，淋浴水很舒服，专业 优秀的前台人员。我需要预订2个月后的音乐会门票遇到了困难，前台服务员热情的帮助我预订到了票，我订票后要退房去其他地方了前台人员还帮我收订好的票我回伦敦再去取
於 2019 年 10 月住了 5 晚

8/10 不錯哦

Diane

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Hotel
Overall my experience here is good, this is the place I will recommend you to stay. I stayed at the room 506, the last room of the hall. The room is big, clean and comfortable, and closed to the Paddington station and Hyde Park. Lots of restaurants and supermarkets are around.
於 2019 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
房間整潔，交通方便，周邊環境清靜，員工check in/check out也很快,也有禮貌，只是有一樣不是太好，我沒有提出幫手搬行李上房，當我一到步那位黑人員工立即取走我們行李，感覺被屈小費
於 2019 年 9 月住了 3 晚

6/10 一般般

Charles

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 5 月住了 1 晚
Kiren 於 2024年5月25日回覆
Dear Charles,Thank you for your feedback. Disappointed with the ratings. Please contact us and share your disappoints with us. We defiantly will improve.Kind Regards,The Westbourne Team

10/10 有夠讚

Johanne

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Très bon hôtel près des commodites et restaurants
於 2024 年 5 月住了 5 晚
Kiren 於 2024年5月22日回覆
Dear Johanne,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne team.

8/10 不錯哦

Srinivas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I hated not haing early checkin times - very inconvenient for International travelers!!
於 2024 年 5 月住了 4 晚
Kiren 於 2024年5月21日回覆
Dear Srinivas,Thank you so much for your feedback and high ratings. We appreciate. As we are always fully booked, it is impossible to accommodate early check in due to rooms need to be cleaned and ready. If you are traveling long haul flights, arrival early in London it is advisable book one night in advance for your convenience. regrettably, it is not the hotel fault that we could not check you in early. Looking forward to hosting you again at The Westbourne Hyde Park Hotel in London very soon.Kind Regards, The Westbourne team.

10/10 有夠讚

Tammy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Kiren 於 2024年5月19日回覆
Dear Tammy,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team.

6/10 一般般

Elaine

團體旅遊
This property feels more 3 star than 4.
於 2024 年 5 月住了 1 晚
Kiren 於 2024年5月17日回覆
Dear Elaine,Disappointed to read your feedback as others give us a very positive 5 star ratings. Kind Regards,The Westbourne Team

6/10 一般般

Paul

情侶出遊
不喜歡：整潔度和住宿環境和硬體
This hotel was well located near Hyde park and Oxford street and Paddington station. We were supposed to have a suite but it was very small. The beds were comfortable. The hotel needs some maintenance work- paint, walls and floors. The bathroom floor is dangerously slippery and there is no place to hang wet towels. The clock radio was not plugged and impossible to set to the correct time. If you want a place in this area that is quiet with a kitchenette then this may be your place. If you want something nice I might suggest somewhere else but it might cost you more.
於 2024 年 5 月住了 1 晚
Kiren 於 2024年5月17日回覆
Dear Paul,Disappointed to read your feedback as others give us a very positive 5 star ratings. However, we have noted the points you raised and we will address it. Kind Regards,The Westbourne Team

10/10 有夠讚

Blair，Regina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is convenient to Paddington station which is very convenient for getting around on buses, trains or the underground, and Hyde Park. The hotel room was reasonable size and watched the description. Better than expected.
於 2024 年 5 月住了 5 晚
Kiren 於 2024年5月12日回覆
Dear Blair,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Janet

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff were wonderful and very helpful. Rooms clean and comfortable. Very nice location close to Hyde Park.
於 2024 年 4 月住了 4 晚
Kiren 於 2024年5月12日回覆
Dear Janet,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

8/10 不錯哦

SHAIKH Essa

於 2024 年 5 月住了 1 晚
Kiren 於 2024年5月24日回覆
Dear Shaikh,thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Philip

商務旅客
The Westbourne Hyde Park hotel remains a great place to stay over the past 12 years. Due to its location, staff, rooms, and flexibility, I have stayed here >35 times amounting to >250 days. Never a problem and I am always treated well.
於 2024 年 4 月住了 9 晚
Kiren 於 2024年5月12日回覆
Dear Philip,Thank you so much for your excellent feedback, high ratings and continued patronage. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

8/10 不錯哦

Anne

喜歡：整潔度、員工素質和住宿環境和硬體
Loved the location, great access to train and tube lines. Hotel was clean and nice but room was very small.
於 2024 年 4 月住了 2 晚
Kiren 於 2024年4月27日回覆
Dear Anne,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team

10/10 有夠讚

Kattie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet area and close to everything. The park is down the street and is walkable to a lot of places. The staff are very friendly and rooms are very clean.
於 2024 年 4 月住了 8 晚
Kiren 於 2024年4月24日回覆
Dear Kattie,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon.Kind Regards, the Westbourne Team.

10/10 有夠讚

Jie

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good experience during our stay. Friendly staff.
於 2024 年 4 月住了 2 晚
Front Office Team 於 2024年4月24日回覆
Thank you

8/10 不錯哦

Gordon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Office Team 於 2024年4月24日回覆
Thank you

10/10 有夠讚

frédéric

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellente situation proche de Hyde Park et directement sur centrale Line. Personnel très sympathique. Chambre bien équipée un peu juste sur le ménage ( les vitres par exemple) sinon rien à redire
於 2024 年 4 月住了 3 晚
Kiren 於 2024年4月22日回覆
Dear frédéric,Thank you so much for your excellent feedback and high ratings. we appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Futoshi

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanses and staff service is ok, also there are some restaurants and store near the hotel. Also accessible to transportation.
於 2024 年 4 月住了 5 晚
Kiren 於 2024年4月16日回覆
Dear Futoshi,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to host you again here at The Westbourne Hyde Park Hotel i London very soon.Kind Regards,The Westbourne Team.

10/10 有夠讚

Daisuke

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
部屋がとても快適でした。また、バスタオルがふかふかでとても気持ちよかったです。 立地も、パディントン駅とバイトパークの中間に位地しているため、どこに行くにもスムーズでした。また、ハイドパークの朝散歩はとても気持ちが良かったです。 スタッフの皆さんも笑顔で対応してくれたので、英語が苦手な私の海外1人旅というチャレンジでしたが、安心して宿泊できました。
於 2024 年 3 月住了 4 晚
Front Office Tem 於 2024年4月11日回覆
Thank you

8/10 不錯哦

YANKUO

喜歡：整潔度
It’s alright for the price but amenities can be better.
於 2024 年 4 月住了 6 晚
Front Office Team 於 2024年4月9日回覆
Thank you

10/10 有夠讚

Ayda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kiren 於 2024年4月8日回覆
Dear Ayda,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team

6/10 一般般

Jorge，Keller

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had to pay £80 for an extra person which I think is to expensive
於 2024 年 4 月住了 1 晚
Kiren 於 2024年4月5日回覆
Jorge,You only booked 2 rooms. You arrived with 5 adults. Therefore we offered a family room with supplement charge to accommodate the 05th person . Its very reasonable and discounted rate.

10/10 有夠讚

Ross

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Could not have been any more perfect, spotless clean and cosy. Just next door to a tube station. Thank you
於 2024 年 4 月住了 2 晚
Kiren 於 2024年4月5日回覆
Dear Ross,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Janet

喜歡：整潔度、員工素質和住宿環境和硬體
Very easy location for transport to airport and walking through Hyde Park to see the sights. Samee and other staff members were very helpful.
於 2024 年 3 月住了 2 晚
Kiren 於 2024年4月1日回覆
Dear Janet,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team

10/10 有夠讚

Marc

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrific hotel - right by Paddington station, walkable to Hyde Park and Kensington, great restaurants and stores nearby. The hotel is on a quiet side street and beautiful inside, with modern facilities and soft luxury towels and sheets. The only possible downside is that they don’t have breakfast, but there’s coffee shops and restaurants steps away (particularly recommend Lauren’s, right around the corner.)
於 2024 年 3 月住了 1 晚
Kiren 於 2024年3月30日回覆
Dear Marc,Thank you for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Rhonda

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very clean and spacious for London. Very friendly staff. Great central location.
於 2024 年 3 月住了 2 晚
Kiren 於 2024年3月22日回覆
Dear Rhonda,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Denise

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Kiren 於 2024年3月22日回覆
Dear Denise,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Peter

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I had a great time in London and staying at the Westbourne. The place was clean, staff friendly and easy to get to and from.
於 2024 年 3 月住了 3 晚
Kiren 於 2024年3月20日回覆
Dear Peter,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Frank

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
於 2024 年 3 月住了 2 晚
Kiren 於 2024年3月17日回覆
Dear Frank,Thank you so much for your excellent feedback and high ratings. We appreciate. looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

8/10 不錯哦

Christa

於 2024 年 3 月住了 2 晚
Kiren 於 2024年4月5日回覆
Dear Christa,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at the Westbourne Hyde Park hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Marybeth

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The proximity to Paddington station was perfect and a short distance from parks.
於 2024 年 3 月住了 1 晚
Kiren 於 2024年3月8日回覆
Dear Marybeth,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park hotel in London. Kind Regards,The Westbourne Team.

10/10 有夠讚

Ken

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
フロントは親切でフレンドリーなので気持ち良く宿泊できました。フライトの都合で2室4泊を急遽3泊にせざるを得なかったが、払戻不可料金だったので当然返金は期待していないものの、万が一乗れなかった場合に最後まで部屋をキープしてもらうようお願いした際も、快く対応してくれて安心した。シングルベッド2台の部屋は広さはないもののキッチンもあり必要十分の設備を備えていた。パディントン駅近くで探したが、快適なホテルに泊まれて本当に良かった。
於 2024 年 3 月住了 4 晚
Kiren 於 2024年3月6日回覆
Dear ken,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde park hotel in London very soon. Kind Regards, The Westbourne Team.

10/10 有夠讚

james

喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel
於 2024 年 2 月住了 1 晚
Kiren 於 2024年2月29日回覆
Dear James,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

10/10 有夠讚

Kimberly

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 7 晚
Front Office Team 於 2024年2月26日回覆
Thank you

10/10 有夠讚

Antonio

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Kiren 於 2024年2月24日回覆
Dear Antonio,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

4/10 不太好

Kyle

於 2024 年 2 月住了 1 晚
Kiren 於 2024年2月24日回覆
Dear Kyle,we are disappointed with your feedback. Please contact us directly via email to let us know.