接待櫃台

倫敦肖迪奇蒙德里安 的評分

5 out of 5
倫敦肖迪奇蒙德里安
45 Curtain Road, London, England

評論

9.2

太棒了

10 分,有夠讚;716 則評論中有 476 則" "
8 分,不錯哦;716 則評論中有 168 則" "
6 分,一般般;716 則評論中有 42 則" "
4 分,不太好;716 則評論中有 18 則" "
2 分,很糟糕;716 則評論中有 12 則" "

9.6/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

penny

於 2022 年 9 月住了 2 晚
Mondrian Shoreditch 於 2022年11月2日回覆
Dear Penny,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 不錯哦

Tiffany

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得再住的飯店
不錯的飯店 服務好 附近餐廳也有一些 交通便利
廁所地上還有地暖
於 2021 年 12 月住了 5 晚
Mondrian Shoreditch London 於 2022年1月3日回覆
Thank you so much for taking the time to share your recent stay and experience with us at Mondrian Shoreditch Hotel. We are pleased to see you have enjoyed it and everything was up to your liking. We are looking forward to welcoming you back soon again. Kind regards,

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
現代感的飯店,離brick lane market 很近
於 2020 年 1 月住了 2 晚
Olivia 於 2020年2月3日回覆
Thank you so much for such a fab review! I am over the moon you enjoyed staying with us. We hope to see you soon! Regards, Olivia General Manager

10/10 有夠讚

Chu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好
於 2019 年 10 月住了 3 晚
Olivia 於 2019年10月11日回覆
Thanks a lot for this fab review Chu! We hope we will be welcoming you again very soon! My very best wishes, Olivia

10/10 有夠讚

Tang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 3 晚
Olivia immesi (General Manager) 於 2019年6月2日回覆
Hi Tang, Thank you for this 10 of 10 review here on Hotels.com. We can’t wait to welcome you back to The Curtain. Best wishes, Olivia Immesi

8/10 不錯哦

Pin Yuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 3 晚
The Curtain Team 於 2018年10月12日回覆
Hi Pin Yuan, Thank you for leaving us this review after your stay at The Curtain. We hope it won’t be long until we have the pleasure of welcoming you back to us. Have a great day, The Curtain Team

10/10 有夠讚

Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hi Wei, Thank you for the 5 stars! The Curtain

10/10 有夠讚

Stacey

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had an amazing time here.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Heiko Schmidt 於 2024年5月13日回覆
Dear Andrew, Thank you for the 5 star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 不錯哦

Lauren

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pros: location close to shopping and dining, close to tube/buses, pristinely clean room, great shower, nice in-room amenities, extremely comfy beds! Double “twin” beds are actually full-size. Cons: had a rough first few nights due to our room being over the hotel’s loading garage, loud middle of the night noise disrupted our sleep. Staff kindly switched our room which was much quieter. For a 5 star hotel, there should be more consideration around this. We also requested turn down service at check-in but never received it. Overall, a nice stay with nice staff and would recommend.
於 2024 年 5 月住了 5 晚
Heiko Schmidt 於 2024年5月6日回覆
Dear Lauren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Lauren,Reno

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were AMAZING!
於 2024 年 4 月住了 1 晚
Heiko Schmidt 於 2024年4月25日回覆
Dear Lauren, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Dr Penny

於 2024 年 4 月住了 1 晚
Heiko Schmidt 於 2024年5月13日回覆
Dear Dr. Penny, Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Christina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel and staff. Very comfortable. We truly enjoyed our stay
於 2024 年 4 月住了 6 晚
Heiko Schmidt 於 2024年4月25日回覆
Dear Christna, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Raymond

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
love staying in for London.
於 2024 年 2 月住了 2 晚
Heiko Schmidt 於 2024年4月18日回覆
Dear Raymond, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Amy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds, good gym, easy 10 minute walk to train.
於 2024 年 3 月住了 4 晚
Heiko Schmidt 於 2024年3月30日回覆
Dear Amy, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Gregory,Spokane

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous property and location
於 2024 年 3 月住了 6 晚
Heiko Schmidt 於 2024年3月20日回覆
Thank you very much for your feedback,Gregory. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

6/10 一般般

Petra Angelika

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Room was quiet and clean. The assigned room had a steam shower that was not working but they changed our room quickly. The real disappointment was the breakfast. There was the same limited choice for all 5 days… no cereal, fruit cheese or jam. Since the restaurant is not operated by the hotel they charged us more than 5 pound service fee every day for a prepaid breakfast. I would not book the hotel again with an included breakfast.
於 2024 年 3 月住了 5 晚
Heiko Schmidt 於 2024年3月20日回覆
Dear Petra,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with management to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Klas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Mondrian London Shoreditch 於 2024年2月28日回覆
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Ava Hopewell Assistant Front Office Manager

10/10 有夠讚

Audrey

於 2024 年 2 月住了 4 晚
Heiko Schmidt 於 2024年3月21日回覆
Dear Audrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Anthony

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay
The room was lovely, staff were very friendly and helpful and checkin was quick
於 2024 年 2 月住了 1 晚
Heiko Schmidt 於 2024年2月23日回覆
Dear Anthony,Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Ryan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 4 晚
Heiko Schmidt 於 2024年2月16日回覆
Dear Ryan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great location, lovely room and facilities. Friendly, helpful staff.
於 2024 年 2 月住了 1 晚
Heiko Schmidt 於 2024年2月11日回覆
Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Spencer

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Heiko Schmidt 於 2024年2月16日回覆
Hello Spencer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Heiko Schmidt 於 2024年2月10日回覆
Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Harry

於 2024 年 1 月住了 1 晚
Heiko Schmidt 於 2024年2月10日回覆
Dear Harry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

6/10 一般般

真實旅客

商務旅客
喜歡:整潔度和客房舒適度
於 2024 年 1 月住了 2 晚
Heiko Schmidt 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Andrew

於 2024 年 1 月住了 3 晚
Heiko Schmidt 於 2024年2月11日回覆
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Kind Regards,Heiko SchmidtAssistant Front Office Manager

8/10 不錯哦

Mia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Heiko Schmidt 於 2024年2月10日回覆
Dear Mia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

2/10 很糟糕

S

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Zero customer services skills
Staff would not permit me to use my laptop in the restaurant or have a meeting with a colleague despite staying in the hotel.
於 2024 年 1 月住了 2 晚
Heiko Schmidt 於 2024年3月21日回覆
Dear S, Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Mondrian London Shoreditch 於 2024年1月23日回覆
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely, Ava Hopewell Assistant Front Office Manager

10/10 有夠讚

Sunny,Miami

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff! Beautiful hotel. Great location!
於 2024 年 1 月住了 4 晚
Heiko Schmidt 於 2024年1月10日回覆
Dear Sunny, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely, Heiko Schmidt

2/10 很糟糕

James

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Double Charged at Check Out
The hotel was very nice. Unfortunately the stay was tainted by the front desk charging my credit card upon check out, even though I had prepaid in full. For a hotel of this level of supposed standards, I would expect a better level of training / customer experience than this for the price.
於 2024 年 1 月住了 3 晚
Heiko Schmidt 於 2024年1月10日回覆
Dear James, I can guarantee you that this is just a human mistake and does not reflect the high standard of service we are proud to offer to our guests.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

sarmed

喜歡:整潔度、員工素質和住宿環境和硬體
Love this hotel, the heated bathroom floors and steam shower option just what you need after long day exploring London in Dec
於 2023 年 12 月住了 7 晚
Heiko Schmidt 於 2024年1月10日回覆
Dear Sarmed, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 不錯哦

Mallory

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay but the “courtyard view” was a view of a solid blank exterior wall and roof top equipment. The room was also near the elevators. Not ideal…
於 2023 年 12 月住了 1 晚
Heiko Schmidt 於 2024年1月6日回覆
Dear Mallory, Thank you for taking the time to share your feedback. Will keep a note on reservation and make sure you have a Superior Room the next time you visit us. We hope to welcome you back to our hotel very soon! Sincerely, Heiko SchmidtAssistant Front Office Manager

6/10 一般般

Kerryn,Berkeley vale

情侶出遊
喜歡:整潔度和設施服務
500 pound deposit for a prepaid room is way too high- mini bar is like a shop and is not needed Staff did not help much and for staying over Christmas, new years and our honeymoon nothing much was done from the hotel to us Our room also spelt like smoke a few nights
於 2023 年 12 月住了 8 晚
Heiko Schmidt 於 2024年3月20日回覆
Dear Kerryn,Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

真實旅客

於 2023 年 12 月住了 1 晚
Heiko Schmidt 於 2023年12月29日回覆
Dear Hilary, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 有夠讚

Ben

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Heiko Schmidt 於 2023年12月19日回覆
Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards, Heiko SchmidtAssistant Front Office Manager

6/10 一般般

Jonathan

喜歡:整潔度、設施服務和住宿環境和硬體
Good bathroom. However, disturbed by noise coming from bar event downstairs until early hours. Need to decide whether they're a nightclub or a hotel first and foremost
於 2023 年 12 月住了 1 晚
Heiko Schmidt 於 2023年12月19日回覆
Dear Jonathan, Thank you for taking the time to tell us about your experience at Mondrian Shoreditch. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this was an exceptional circumstance and does not reflect the high quality of service we are so proud to provide. Rest assured that we are taking the appropriate measures to address the problem and all our efforts are concentrated on preventing future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

8/10 不錯哦

Jean-Claude

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hotel tres bien quelques petits détails à améliorer miroir grossissant dans SDB fixé trop haut pour une femme de taille normale ( moyenne ) Pas de chausse-pied
於 2023 年 12 月住了 2 晚
Mondrian London Shoreditch 於 2023年12月10日回覆
Thank you very much for your feedback, Jean-Claude. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava HopewellAssistant Front Office Manager

8/10 不錯哦

Susanne

於 2023 年 11 月住了 2 晚
Mondrian London Shoreditch 於 2023年12月10日回覆
DearThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 不錯哦

Miss C

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great room and hotel overall
Really lovely hotel, very comfy bed and nice bars/restaurants. Rooms styled really nicely and steam shower was great. Only negatives were that the toilet did not have a door or screen and the bathroom door doesn't lock so no privacy. Also the courtyard view ooks out onto the roof which is fine except it's covered in AstroTurf. Not very environmentally friendly - a living roof would be much more pleasant but just a small thing. Overall definitely recommend staying here
於 2023 年 11 月住了 1 晚
Mondrian London Shoreditch 於 2023年12月11日回覆
Miss C,Thank you very much for taking the time to share your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 有夠讚

Niclas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Mondrian London Shoreditch 於 2023年11月14日回覆
Dear Niclas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 有夠讚

Peter

於 2023 年 11 月住了 1 晚
Mondrian London Shoreditch 於 2023年11月8日回覆
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 不錯哦

真實旅客

喜歡:住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Mondrian London Shoreditch 於 2023年11月8日回覆
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

2/10 很糟糕

Jacqueline

於 2023 年 10 月住了 2 晚
Mondrian London Shoreditch 於 2023年11月14日回覆
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

2/10 很糟糕

Jacqueline

於 2023 年 10 月住了 1 晚
Mondrian London Shoreditch 於 2023年11月14日回覆
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

4/10 不太好

Lyle

喜歡:整潔度
不喜歡:員工素質
Poor, overpriced and facilities shut.
Check-in not available at specified time. Pool and rooftop shut for private event during stay which we weren’t advised of previously. Thumping music throughout whole day of event. Couldn’t rest. Staff inattentive to another guest in need of ambulance assistance in lobby during stay. Couldn’t arrange taxi transport on checkout. Spacious room but steam shower didn’t work. Overall lacklustre display for an expensive highly rated hotel. Stay at your own risk.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Jan-Kristian

於 2023 年 9 月住了 2 晚
Mondrian London Shoreditch 於 2023年10月4日回覆
Dear Jan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 不錯哦

Kam

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Mondrian London Shoreditch 於 2023年10月4日回覆
Thank you Kam for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 有夠讚

Elizabeth

喜歡:員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Mondrian London Shoreditch 於 2023年10月4日回覆
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager