The bed sheet and blankets were not changed everyday. The response from staff for room service, e.g. an additional chair, is quick. Yet the most inconvenient thing to stay is the stability of WiFi service. The service was so unstable that I cannot download anything with my iPhone 15 Pro even though I could see that the WiFi signal was half way.
YM
於 2023 年 10 月住了 6 晚
8/10 不錯哦
Siu Yan
2023年8月31日
喜歡:員工素質
Good
Siu Yan
於 2023 年 6 月住了 6 晚
6/10 一般般
Mei Chum May
商務旅客
2023年4月25日
Mei Chum May
於 2023 年 4 月住了 5 晚
6/10 一般般
So Chai
家庭旅遊
2023年4月5日
各方面都一般。洗手間比較狹窄。
So Chai
於 2023 年 3 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2023年1月7日
喜歡:員工素質和住宿環境和硬體
真實旅客
於 2022 年 12 月住了 2 晚
4/10 不太好
Cheok Ieng
2021年10月11日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very hot and mess
Cheok Ieng
於 2021 年 9 月住了 15 晚
4/10 不太好
Zvonimir
商務旅客
2024年4月27日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like a prison
Zvonimir
於 2024 年 4 月住了 2 晚
6/10 一般般
Audun
情侶出遊
2024年4月26日
喜歡:整潔度和員工素質
Lavt under taket på rommene og litt trangt, men hyggelig personale og ganske nært til undergrunnen
Audun
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Nayeli María
親子旅遊
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bien ubicado, muy acogedor y de fácil acceso
Nayeli María
於 2024 年 4 月住了 3 晚
6/10 一般般
BEATRIZ,LA PUENTE
家庭旅遊
2024年4月21日
喜歡:整潔度和員工素質
First of all the area is nice where the location of the hotel is but nothing was said that it’s under construction scaffolds all in the front so the picture that’s on your website is false at 9am they start hammering drilling everything that has under construction second the bathroom are very tinny the toilet it right next to the wall and shower glass also the drain in shower gets filled up quickly so has to turn off shower twice to complete my shower also there is no ac just a fan even if outside it’s 40-50 inside like 80 I complained several times they said no ac in the rooms but that’s a lie they should of change my room the secound day I was there especially since the ac was on in the hallways and they I heard them ask a guest if the air conditioning was working ok ! I would like to get a refund for at least 1/2 back is what I paid because of all the troubles I had even having the shower flood and all the water going to the carpet and smelling like a wet dog for 5 days ! Oh and then also the door rubbed against the carpet and it was so hard to push open it was horrible I did complain on on everything they just said will look into it gave me a bigger fan but never once was I offered to move even though my room was a disaster my room was 438 and everything was wrong there also 1/2 of the outlets did not work and the tea kettle in the room was burnt inside I forgot to tell them ! I gave up the location is great across the street from Kensington Palace ! Under construction