Signature Apartment, 2 Bedrooms, City View | Terrace/patio
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Reviews of 196 Bishopsgate

4 out of 5
196 Bishopsgate
196 Bishopsgate, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 642 out of 1409 reviews" "
Rating 8 - Good. 557 out of 1409 reviews" "
Rating 6 - Okay. 131 out of 1409 reviews" "
Rating 4 - Poor. 47 out of 1409 reviews" "
Rating 2 - Terrible. 32 out of 1409 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

maya

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower didn't work for 2 days. Had to shower in different rooms each time. When it was fixed the glass barrier was not sealed and water flooded the whole bathroom. We complained but it was ignored and never fixed. Towels are not changed unless you requested it and not enough given. No shampoo provided.
Stayed 5 nights in May 2024

10/10 Excellent

Roger, South Grafton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. They appeared to be updating the hallways but did not seem to make much progress while we were there. The Pret A Manger right outside was great, as well as access to transportation.
Stayed 4 nights in May 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
I liked having a washer/dryer and kitchen with a microwave and coffee machine. Since there were no instructions on how to use them, though, I had to call reception for instructions. The rooms were spotless and quite large for London. Great bathroom. The area is very busy.
Stayed 2 nights in May 2024

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Linda, Victoria

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location in that close to transit options and police station 3 doors away, however the property does not look like the photos. Desk staff pleasant and while we did not stay there during day, it was a noisy neighbourhood. Busy city area- I get that. For the price we paid, the rooms were not comfortable. The bed sagged, the bathroom floor spongy by the tub due to water damage. The bathroom ceiling had stains from presumably the tub above due to pattern. The shower hose was stained with mould. A/C clogged with dust. They did provide us with fans. The laundry was washer only, with no rack to hang clothes. The coffee maker had no instructions -unfamiliar design and we were provided with decaf only. Living room uncomfortable to sit. We knew check out time was 11, and despite’ do not disturb’ sign on door, the cleaner was anxious to get in at 10:30 and opened the door while we were packing. Would not recommend.
Stayed 5 nights in May 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location and spacious rooms
Stayed 2 nights in May 2024

4/10 Poor

Alexandra

Business traveler
Disliked: Property conditions & facilities
Property is well located for the City but the apartment and common areas are in poor condition and the apartment had an unpleasant smell - as if someone had been smoking in it. Opening the window didn't help. In one bedroom there is no ability to open the window and the aircon unit did not work well (and was very dusty). The photos look a lot better than reality. I would not stay again.
Stayed 1 night in May 2024

8/10 Good

Florence

Traveled with partner
Liked: Amenities, property conditions & facilities
Location was wonderful. The most I have enjoyed London. Apartment was clean except for strange discoloration of bathroom floor. Furnishing was quite basic. Could be a very nice modern apartment. Would have been nice to have a gym and pool. All in all still enjoyed my stay
Stayed 5 nights in Apr 2024

6/10 Okay

Patrick, New York

Business traveler
Disliked: Cleanliness, amenities
Location next to Liverpool station is great. It is also across from Eataly, which was convenient. My bathroom was small and dirty. The bedroom area was also small, and had a 12 inch tv, which didn’t work.
Stayed 3 nights in Apr 2024

8/10 Good

Garo

Stayed 10 nights in Apr 2024

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good value for money. But a bit noisy neighborhood
Stayed 1 night in Apr 2024

10/10 Excellent

Patsy, Arvada

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to transportation, spacious apartment, beautiful with all amenities and very secure
Stayed 2 nights in Apr 2024

8/10 Good

ADRIANA, leesport

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Apr 2024

8/10 Good

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location…spitalfield market a five minute walk.
Stayed 1 night in Apr 2024

6/10 Okay

Rhys

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pro: Great Location. Close to Liverpool Street station and many bus routes. Con: Even though it states it has an elevator, there is are still stairs to enter into a number of the rooms.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. Very quiet so we were able to sleep well after busy days of wandering around. Felt safe in the building. I would definitely stay here again. All the people who worked at the hotel desk were friendly.

4/10 Poor

Daniel M

Business traveler
Disliked: Cleanliness, room comfort
Very tired and grubby
You stay here for the extra space, self catering and location. Decor is cheap and old. Bathroom a disgrace - broken toilet flush, mould in shower, door that doesn’t fit to washing machine. Bedroom has ludicrously tiny TV. Why only one picture in living room - otherwise walls are bare.
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as described. It was filthy, and when we complained, the staff were rude and refuse to take any action to resolve the situation. There were numerous other occupants also complaining that same night. DO NOT STAY HERE.
Stayed 3 nights in Jan 2024

10/10 Excellent

fiona

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Yun Hyeang

Traveled with family
Liked: Cleanliness, amenities
The best feature about this hotel is its location. You can take the Elizabeth line train directly from Heathrow to Liverpool Street Station; walk across the street, and arrive at the hotel. It is well located for access to public transportation to get anywhere in and around London. There are both local restaurants within walking distance as well as well-known franchises. The lobby and hallways are outdated and shabby. The room itself was fine. It was clean, spacious and had all the amenities listed eg kitchenette with fridge and microwave and washer/dryer. Pick this one for location and spend all your time exploring London.
Stayed 4 nights in Dec 2023

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, amenities
Rooms were very spacious and clean although overall feel was a little dated. Staff were good and able to accommodate a 1 hour later check out. Was great having laundry facilities although a room add on could be a small clothes airer. Can’t beat location so no complaints overall.
Stayed 6 nights in Dec 2023

8/10 Good

Vince

Business traveler
Liked: Cleanliness, room comfort
2 issues spoiled what should have been a good stay
Very good size room and comfy bed. TV is in ridiculous place - far too high). Could not get microwave to work after half an hour of trying .Bathroom first class
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Stayed 2 nights in Nov 2023

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Very clean and comfortable. Perfect one night stay. Very nice staff
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness
OK, but not great
The hotel is in a good location, but it was noisy overnight from a lot of traffic/activity outside (I was on the 2nd floor). The room was nice, but a bit tired in areas e.g. missing door leaving the washing machine on show. I also booked a one bedroom executive room, which was changed to a two bedroom standard room with no explanation at check in. I did not consider this an upgrade as I was staying alone. I raised this with reception, but they just told me to contact Hotels.com
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Adele

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very easy to get to using the tube, the station is just opposite. The lady at check-in was very friendly. The property was very clean and there was no corridor noise during the night. The area outside is quite noisy at night, although this didn’t bother us. The TV in the lounge could be bigger!
Stayed 2 nights in Nov 2023

4/10 Poor

Deborah, Wivelsfield Green

Business traveler
Disliked: Cleanliness, property conditions & facilities
Great location but rooms are tired and floors look dirty throughout the apartment.
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious , clean and comfortable - the staff were really helpful and helped make our 5 day stay very enjoyable. Surrounded by shops and bars and just over the road from Liverpool Street Station travel is a breeze ! A bus stop right outside the apartment building provided an added bonus which we loved ….. will definitely be staying here again
Stayed 4 nights in Oct 2023

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Lucy-Anne, Essex

Disliked: Cleanliness, amenities, property conditions & facilities
Won’t stay here again awful and dirty
Stayed 1 night in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, room comfort
Great Value , great location
Very good value for money in abrilliant central place for exploring London. Good Facilities and very heplful staff
Stayed 2 nights in Nov 2023

6/10 Okay

Billy

Business traveler
Liked: Room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Sylvia, Vancouver

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Their post says you can checkin anytime, but they were unwilling to accomodate our late flight. I booked with free cancellation, then was mysteriously unable to cancel. I am extremely allergic to mold and saw other reviews with cincerns about mold. Between their lack of understanding about the flight and mold concerns, best svoided.
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, room comfort
It’s a bit tired
Great location just opposite Liverpool Street so easy access to transport and great bars and restaurants around. There was a power cut whilst we were there at 5am and nobody manning reception so had to get dressed and go and find somebody to see what the issue was. Power restored an hour later. Room was booked for 3 people but only set up for 2 people. Mismatching glasses (only 2 provided), the oven didn’t work and the microwave was too confusing to use. The shower was grubby with very low water pressure but I think this was due to a calcium build up in the shower head. The room was a good size for 3 people but the pictures advertising the property don’t reflect reality.
Stayed 3 nights in Oct 2023

2/10 Terrible

Hitesh

Disliked: Room comfort
dont choose room numbers 104 and onwards
this was the 2nd time we stayed at this property due to its fantastic location. the rooms 104 etc have no elevator access and we had to haul our suitcases uptp the rooms, washing machine wasnt working and the staff this time encountered was terrible.
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment
Stayed 1 night in Oct 2023

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
We only stayed one night but found the accommodation clean, stylish and very roomy in the one bedroom. The proximity to Liverpool street station was important to us so this was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is definitely in the heart of London. The Liverpool Underground Station is less than a block away. There are lots of food options close by. A police station is two doors down. There is a Tesco Grocery Store a block away. The apartment included a few nice extras such as still and sparkling water, tea, milk, and laundry pods for doing laundry. The apartment is simply furnished, but it is all you need. We pretty much just slept there. There is always staff available to meet your needs. We had a maintenance issue, which they had fixed as quickly as possible. They even offered to move us to a new apartment, but we were fine where we were. We would stay hear again and can heartedly recommend it to others.

8/10 Good

James

Traveled with family
Liked: Cleanliness, room comfort
Location location location
Perfect location for a larger family apartment, lots of great shops around including eataly right over the road for anything Italian for any meal of the day. Transport is fantastic with Liverpool street station across the road too, along with buses outside the front door. Walking distance to The City and all its restaurants etc. There was scaffolding outside the apartment and right up to the window, felt a little exposed, but not a massive security issue with good locks on windows. Was a warm weekend and the AC in the main living area didn’t work, but was okay in the one bedroom with it. None in the other bedroom. Bathroom tight but functional.
Stayed 5 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Emma

Business traveler
Liked: Cleanliness
Don't believe the photos
The professional photographer must have been excellent as this property doesn't look anywhere near as slick as in the photos! The entrance lobby is old fashioned. The halls are shabby and hard to navigate. I arrived at reception as someone else was being served. No problem, only that there were three people serving that one person and all of them ignored me for over 10 minutes!
Stayed 1 night in Oct 2023

6/10 Okay

Anne

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This a case of you get what you pay for. Fair room for a really fair price. The property is ready for a refurbished however it is clean & centra. Kitchen facilities are really useful. My first room had a really strong food smell, so a really nice chap at reception moved me immediately to what turned out to be a much bigger apartment - as above dated but very clean. TV glitched. Shower hot but a bit lack lustre on pressure. Fine for a few days. Great location for all that “ondon has to offer.
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice big flat, right across the street from Liverpool station, comfortable bed. Only downside was that there is no air conditioning in some rooms. There is a fan in the room, but A/C would have made this 5 stars.
Stayed 6 nights in Sep 2023

4/10 Poor

Umedjon, Mcmasterville

Stayed 3 nights in Aug 2023

10/10 Excellent

laura

Liked: Cleanliness, room comfort
Highly recommend
Really great location, apartment was large for a studio, had dishwasher and washing machine. Super clean and quiet. Perfect stay
Stayed 1 night in Aug 2023

2/10 Terrible

Milly

Stayed 1 night in Aug 2023