2 座室外游泳池,提供泳池遮陽傘和日光浴躺椅

雷吉安海灘飯店 - CHSE 認證的評分

4.5 out of 5
雷吉安海灘飯店 - CHSE 認證
Jalan Melasti Legian Kelod, Legian, Bali

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 541 則" "
8 分,不錯哦;1002 則評論中有 316 則" "
6 分,一般般;1002 則評論中有 84 則" "
4 分,不太好;1002 則評論中有 39 則" "
2 分,很糟糕;1002 則評論中有 22 則" "

9.0/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

8.4/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Janet Elizabeth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean friendly,great breakfast,great pool area. Drinks and food quite expensive at pool bar..
於 2024 年 5 月住了 12 晚

10/10 有夠讚

Tedd

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Sharon

喜歡:員工素質
Starting to tire but staff amazing. Great location. Few issues but were fixed. 7/10
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Clint

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and tidy resort with friendly staff.
於 2024 年 5 月住了 6 晚
Armilda 於 2024年5月23日回覆
Dear Clint,Thank you for your positive feedback. We are glad to hear that you found our resort very clean and tidy and appreciated our friendly staff. We look forward to welcoming you back for another great stay.Kind regards,Legian Beach Hotel Management

2/10 很糟糕

Cristina

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazingly good food and fantastic breakfast
於 2024 年 5 月住了 3 晚
Armilda 於 2024年5月18日回覆
Dear Cristina,Thank you for your feedback. We are delighted to hear that you enjoyed our food and found our breakfast fantastic. We are sorry to see your overall rating does not reflect this. If there were specific issues or areas for improvement, we would appreciate further details so we can address them and enhance our guest experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Ratu,Minchinbury

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the pool and the restaurants and across the road is kuta beach. The property was excellent
於 2024 年 5 月住了 3 晚
Armilda 於 2024年5月18日回覆
Dear Ratu,Thank you for your positive feedback. We are delighted to hear that you enjoyed our pool, restaurants, and the convenient location near Kuta Beach. It's wonderful to know that you found the property excellent. We look forward to welcoming you back for another great stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Ellie

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great family hotel. The little kids club was fantastic and the kids loved the pool as well. Safe, clean and central to walk to a lot of places, including restaurants and spas. The staff were very friendly and helpful as well.
於 2024 年 5 月住了 10 晚
Armilda 於 2024年5月14日回覆
Dear Ellie,Thank you for your wonderful review. We are thrilled to hear that your family had a great experience at our hotel, particularly enjoying the kids club and pool. It is fantastic to know that you found our location convenient for exploring nearby attractions and that our staff's friendliness and helpfulness stood out.We strive to create a safe, clean, and welcoming environment for families, and we are happy we could provide that for you. We look forward to welcoming your family back for another enjoyable stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Jordyn

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was so friendly and the grounds were beautiful! The room was the perfect fit for our needs.
於 2024 年 4 月住了 6 晚
Armilda 於 2024年5月11日回覆
Dear Jordyn,Thank you for your lovely review. We are excited to hear that you found our staff friendly and the grounds beautiful. It is wonderful to know that your room was a perfect fit for your needs. We strive to create a welcoming and enjoyable environment for all our guests, and we are glad we could provide that for you. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Takumi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
日本語は通じない
於 2024 年 2 月住了 6 晚
Armilda 於 2024年5月11日回覆
Dear Takumi,Thank you for your feedback. We apologize for any inconvenience caused by language barriers during your stay. We strive to accommodate guests from all backgrounds and will consider your input as we continue to improve our language services and staff training. We hope to better serve you in the future.Kind regards,Legian Beach Hotel Management

6/10 一般般

Lenka Del

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 6 晚

8/10 不錯哦

Fusako

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I had a problem, they were happy to deal with it. The staff were very friendly and I would like to stay again. Thank you.
於 2024 年 4 月住了 7 晚
Armilda 於 2024年5月8日回覆
Dear Fusako,Thank you for your kind review. We are happy to hear that our staff was able to effectively address your concerns and that their friendliness made a positive impact on your stay. We appreciate your willingness to stay with us again and look forward to the opportunity to welcome you back.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Sonia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, very friendly staff, clean and quiet location. We were really happy with our stay.
於 2024 年 4 月住了 8 晚
Armilda 於 2024年5月11日回覆
Dear Sonia,Thank you for your wonderful review. We are thrilled to hear that you were happy with your stay, appreciating our great location, the friendliness of our staff, and the cleanliness and tranquility of our surroundings. We aim to provide an exceptional experience for each guest, and your feedback is a delightful affirmation of our efforts. We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Ivo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic gardens to walk through from the hotel rooms to the beach. The road in front is not a thoroughfare so it’s so easy to get from the hotel to the beach and back again. Security is amazing.
於 2024 年 4 月住了 8 晚
Armilda 於 2024年5月8日回覆
Dear Ivo,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the gardens and found the accessibility to the beach both convenient and secure. It is great to know that our efforts to maintain a beautiful and safe environment have enhanced your experience. We look forward to welcoming you back for another pleasant stroll through our gardens and a relaxing time at the beach.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Debra Jane

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bungalow stay in a quiet area of the hotel was good. Good breakfast.
於 2024 年 4 月住了 10 晚
Armilda 於 2024年5月8日回覆
Dear Debra Jane,Thank you for sharing your experience. We are pleased to hear that you enjoyed the peace and quiet of our Bungalow accommodation and that our breakfast met your expectations. We strive to provide a comfortable and enjoyable environment for all our guests, and we are glad we could contribute positively to your stay. We look forward to welcoming you back for another pleasant visit.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Kelly

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service, was upgraded as staying near a friend. Great breakfast and pools
於 2024 年 4 月住了 6 晚
Armilda 於 2024年5月5日回覆
Dear Kelly,Thank you for your wonderful review. We are thrilled to hear that you enjoyed the upgrade and found our service to be great. It is also fantastic to know that our breakfast and pool areas contributed positively to your experience. We strive to make each guest's stay memorable, and we are glad we succeeded with yours. We look forward to welcoming you back soon for another delightful visit.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

sophie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bon emplacement pour être au calme avec deux piscines agréables en face de la mer et proche des commerces et restaurants Personnel serviable et efficace Bon Petit déjeuner Options de restauration bonnes dans l’hôtel - happy hour au coucher du soleil Spa très bien mais un peu cher Chambre agréable
於 2024 年 4 月住了 10 晚
Armilda 於 2024年5月5日回覆
Dear sophie,Thank you for sharing your positive experience. We are delighted to hear that you enjoyed the peaceful location, our swimming pools with sea views, and the proximity to local shops and restaurants. It is great to know that our staff were helpful and efficient, and that both the breakfast and food options met your expectations, especially with the added enjoyment of happy hour at sunset.We appreciate your feedback on our spa pricing and will take it into consideration as we continuously strive to offer value and quality to all our services. We're glad you found your room pleasant and hope to welcome you back soon for another relaxing stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Sarah,Wellington

喜歡:整潔度、員工素質和住宿環境和硬體
Very good place to stay, great rooms and nice amenities including breakfast 😀
於 2024 年 4 月住了 9 晚
Armilda 於 2024年5月5日回覆
Dear Sarah,Thank you for your positive review. We are thrilled to hear that you found our place very good to stay, with great rooms and nice amenities, including breakfast. We strive to provide a comfortable and enjoyable experience for all our guests, and we are happy we could meet your expectations. We look forward to welcoming you back soon for another delightful stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Jennifer lynda

團體旅遊
We really enjoyed our stay here. Food all round was excellent. It is a little,older than a few other resorts but the cost is extremely reasonable. Great location, great staff.
於 2024 年 4 月住了 6 晚
Armilda 於 2024年5月5日回覆
Dear Jennifer Lynda,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, particularly the excellent food, our great location, and the wonderful service provided by our staff. We are glad that the value for the cost met your expectations as well. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Naomi Elizabeth,Dunsborough

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Greg

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful
於 2024 年 4 月住了 7 晚
Armilda 於 2024年5月5日回覆
Dear Greg,Thank you for your review. We are delighted to hear you found your experience beautiful. We hope to have the pleasure of welcoming you back soon.Kind regards,Legian Beach Hotel Management

6/10 一般般

JASON ROY

情侶出遊
The room was so noisy that we did not sleep the entire five days. Gardens are neglected
於 2024 年 4 月住了 5 晚
Armilda 於 2024年5月5日回覆
Dear JASON ROY,We sincerely apologize for the discomfort you experienced due to the noise in your room and the state of our gardens during your stay. It is very important to us that our guests enjoy a restful environment, and clearly, we fell short. We are taking your comments seriously and will be looking into both the noise issue and the garden maintenance immediately.Thank you for bringing these issues to our attention. We hope to have an opportunity to better serve you in the future and to provide the peaceful and pleasant experience you should expect from us.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Greg

喜歡:整潔度、員工素質和住宿環境和硬體
No complaints
於 2024 年 4 月住了 1 晚
Armilda 於 2024年5月5日回覆
Dear Greg,Thank you for your review. We are glad to hear that your stay met your expectations and that you had no complaints. We look forward to welcoming you back for another satisfying visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

KEVIN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyable stay with top class staff and facilities.
於 2024 年 4 月住了 5 晚
Armilda 於 2024年5月5日回覆
Dear KEVIN,Thank you for your kind words. We are thrilled to hear that you had a really enjoyable stay and appreciated our top-class staff and facilities. We strive to provide an exceptional experience for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Legian Beach Hotel Management

6/10 一般般

Riste

喜歡:員工素質和設施服務
Close to everything, great service,
於 2024 年 4 月住了 7 晚
Armilda 於 2024年5月5日回覆
Dear Riste,Thank you for your review. We are thrilled to hear that you appreciated the great service and our convenient location close to everything. We look forward to your next visit and hope to continue providing excellent service.Kind regards,Legian Beach Hotel Management

6/10 一般般

Paul

家庭旅遊
不喜歡:住宿環境和硬體
Walk everywhere
於 2024 年 1 月住了 8 晚
Armilda 於 2024年5月5日回覆
Dear Paul,Thank you for your concise feedback. It is great to hear that our location made it convenient for you to explore the area by foot. We hope you enjoyed all the nearby attractions and look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Grant

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent value for money
於 2024 年 4 月住了 7 晚
Armilda 於 2024年4月23日回覆
Dear Grant,Thank you for your positive review. We are delighted to hear that you found your stay to be excellent value for money. We strive to provide a great experience at a competitive price, and it is rewarding to know that we have succeeded. We look forward to welcoming you back to our hotel.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Deborah Lee

於 2024 年 3 月住了 7 晚

10/10 有夠讚

Matt

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and great facilities
於 2024 年 4 月住了 6 晚
Armilda 於 2024年4月16日回覆
Dear Matt,Thank you for your positive review. We are delighted to hear that you appreciated our location and facilities. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Jason

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Property is central to all the action in Legian. Easy to beach, shopping and dining. Property is a little older with gardens needing a bit more TLC, but it's clean and easy. Our room was upgraded (new paint and furniture). The Noise from the main road was excessive on most nights. Scooters and motorcycles. Ear plugs are highly recommended. The noise in the resort is minimal, it's just the road noise from outside.
於 2024 年 4 月住了 7 晚
Armilda 於 2024年4月16日回覆
Dear Jason,Thank you for your feedback. We are happy that you enjoyed our central location and the recent upgrades to your room. We apologize for the noise from the main road and appreciate your suggestion about ear plugs. We are continually seeking ways to improve and hope to provide a quieter experience on your next visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Suzanne,West End

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend the delux ir premier pool units. Having your own pool to cool off in was an experience and we will definitely be booking again. Love it!
於 2024 年 4 月住了 4 晚
Armilda 於 2024年4月16日回覆
Dear Suzanne,Thank you for your wonderful recommendation. We are delighted to hear that you enjoyed the Premier Pool Villa with the private pool feature. It is great to know that this added a special touch to your stay and that you are already planning to return. We look forward to welcoming you back for another delightful experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Matthew

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property has a fantastic location. The swimming pools are great, the staff are friendly, the rooms are clean. Buffet breakfast is fabulous. Highly recommend
於 2024 年 4 月住了 5 晚
Armilda 於 2024年4月14日回覆
Dear Matthew,Thank you for your fantastic review. We are thrilled to know that you enjoyed our fantastic location, great swimming pools, friendly staff, clean rooms, and fabulous buffet breakfast. Your high recommendation means a lot to us. We look forward to welcoming you back for another wonderful experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Daniel,Montreal

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent à tout point de vue
於 2024 年 4 月住了 2 晚
Armilda 於 2024年4月14日回覆
Dear Daniel,Thank you for your concise and positive feedback. We are thrilled to hear that everything about your stay was excellent. We look forward to welcoming you back for another outstanding experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Jake

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are very friendly and helpful always have a smile on their face. Room was cleaned perfectly daily, the breakfast buffet is amazing. No complaints from us
於 2024 年 3 月住了 9 晚
Armilda 於 2024年4月14日回覆
Dear Jake,Thank you for your kind words and for taking the time to write a review. We are delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that our daily housekeeping and breakfast buffet exceeded your expectations. It is wonderful to know you had a flawless experience. We look forward to hosting you again soon.Kind regards,Legian Beach Hotel Management

6/10 一般般

Gary

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
no communication with staff as they don't speak English. Due to constant noise we were moved to a studio apartment, we paid for Deluxe Cottage, management totally useless, the minute it sounds like a confrontation he disappears, never did we get an apology and we would like a refund on the room differences. The first 24 hours we had to stay in the original room til they decided to give us another room. Said room being right in the driveway turn a round area and major foot traffic. Resort from HELL.
於 2024 年 3 月住了 6 晚
Armilda 於 2024年4月14日回覆
Dear Gary,We are truly sorry for the issues you faced during your stay, including communication difficulties and noise disruptions. We take your feedback seriously and will address these concerns to improve. We would like to discuss the room change and any related refunds directly with you. Your satisfaction is crucial to us, and we hope for another chance to provide you with a better experience.Kind regards,Legian Beach Hotel Management

6/10 一般般

Sharon

家庭旅遊, 親子旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The staff were lovely. The hotel itself was in need of some love and care. We ate lunch at the restaurant and it wasn’t great!
於 2024 年 3 月住了 5 晚
Armilda 於 2024年4月14日回覆
Dear Sharon,Thank you for taking the time to share your feedback. We are happy to hear that you found our staff lovely. We acknowledge your comments regarding the hotel's condition and your dining experience. Rest assured, we are committed to continuous improvement and will address these areas. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Wayne

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet place and excellent friendly service
於 2024 年 3 月住了 5 晚
Armilda 於 2024年4月14日回覆
Dear Wayne,Thank you for your kind words. We are delighted to hear you found our place nice and quiet with excellent, friendly service. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Amanda

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel really couldn't fault it
於 2024 年 3 月住了 7 晚
Armilda 於 2024年4月2日回覆
Dear Amanda,Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at our hotel and could not find any faults. It is always our goal to provide an exceptional stay for our guests, and we are glad we met your expectations.We look forward to welcoming you back for another faultless visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Graeme

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The friendly staff especially Molly for her care for repeat customers. Breakfast is the best in Bali 😀
於 2024 年 3 月住了 5 晚
Armilda 於 2024年4月2日回覆
Dear Graeme,Thank you for your kind words and for highlighting Molly's exceptional care for our repeat customers. We are delighted to hear that you found our staff friendly and that our breakfast stood out as the best in Bali for you. We take great pride in our team's dedication to providing outstanding service and making every guest feel valued and well-cared for.We will be sure to pass on your compliments to Molly and the rest of our team. We look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Adir,Orlando

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Nancy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location to beach, shops and restaurant choices. Great facilities.
於 2024 年 3 月住了 11 晚
Armilda 於 2024年4月2日回覆
Dear Nancy,Thank you for sharing your positive experience. We are delighted to hear that you found our location excellent, conveniently close to the beach, shops, and a variety of restaurants. It is great to know that our facilities met your expectations and contributed to a great stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

2/10 很糟糕

Kim

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The property is run down and is falsely advertised needs major updates this is not a 5 star hotel
於 2024 年 3 月住了 5 晚
Armilda 於 2024年4月2日回覆
Dear Kim,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and that you found our property to be run down and not reflective of the standards we aim to uphold. We take your comments seriously and are committed to addressing these concerns.We continuously strive to improve our facilities and services to ensure they meet the high standards our guests expect and deserve. Your feedback is valuable to us as part of this ongoing process.We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the quality and service Legian Beach Hotel is known for.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Darla

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For those like us that appreciate this: adults only pool is the highlight!!!!!!!! Everything else is fantastic too but that is a game changer for us.
於 2024 年 3 月住了 7 晚
Armilda 於 2024年3月25日回覆
Dear Darla,Thank you for sharing your appreciation for our adults-only pool, which stands out as the highlight of your stay. We are delighted to hear that this feature significantly enhanced your experience, providing a peaceful ambience. It is wonderful to know that everything else about your stay was fantastic as well.We look forward to welcoming you back for another outstanding visit, where the tranquility of our adults-only pool awaits to offer you another game-changing experience.Kind regards,Legian Beach Hotel Management

8/10 不錯哦

Barbara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚

10/10 有夠讚

willem

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Goed bed, prima zwembad, goede airco
於 2024 年 2 月住了 20 晚
Armilda 於 2024年3月21日回覆
Dear willem,Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our beds, our great pool, and the effectiveness of the air conditioning during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

colleen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location close to the beach was ideal Garden view villa was perfect, very clean & comfortable Staff are very friendly & helpful.
於 2024 年 3 月住了 10 晚
Armilda 於 2024年3月18日回覆
Dear colleen,Thank you for sharing your positive experience. We are delighted to hear that you found our location close to the beach ideal and enjoyed the Deluxe Garden villa for its cleanliness and comfort. It is wonderful to know our staff's friendliness and helpfulness stood out to you during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Alberto Cayetano

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful , relax , clean , beautiful atmosphere, but it would be nice if the hotel provide in the room an iron and an ironing board , the tv was not working the las 2 days , the rest was amazing !!!
於 2024 年 3 月住了 7 晚
Armilda 於 2024年3月18日回覆
Dear Alberto Cayetano,Thank you for your lovely feedback. We are delighted to hear you found our hotel beautiful, relaxing, and clean, with a beautiful atmosphere. We appreciate your suggestion regarding the provision of an iron and ironing board in the rooms and will consider this to enhance our guest experience.We apologize for the inconvenience caused by the TV not working during the last two days of your stay. We will ensure our maintenance team addresses such issues more promptly in the future to prevent any disruption to our guests' comfort.We are happy to know that the rest of your stay was amazing, and we look forward to welcoming you back for another exceptional experience.Kind regards,Legian Beach Hotel Management

10/10 有夠讚

Aisling

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚

10/10 有夠讚

steven frederick

情侶出遊
喜歡:員工素質
Resort was amazing staff were so friendly great location breakfast was awesome thank you
於 2024 年 2 月住了 10 晚
Armilda 於 2024年3月11日回覆
Dear Steven Frederick,Thank you for your wonderful review. We are delighted to hear that you had an amazing experience at our resort. It is fantastic to know that you found our staff so friendly, enjoyed our great location, and thought our breakfast was awesome. Your kind words mean a lot to us, and we are looking forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management

6/10 一般般

Lara

喜歡:整潔度
於 2024 年 3 月住了 3 晚

4/10 不太好

Andy

團體旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Crappy serviced received by front hotel staff. Let a bad taste to the start of the holiday.
於 2024 年 2 月住了 8 晚
Armilda 於 2024年3月11日回覆
Dear Andy,We are truly sorry to hear about the poor service you received from our front hotel staff. This is not the experience we want our guests to have, especially at the start of their holiday. Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again. We hope you will give us another chance to provide you with the exceptional service we are known for.Kind regards,Legian Beach Hotel Management