Dear Valued Guest, We love to see good ratings! Thank you from all of us at the hotel!

Dear Derlan,We are truly delighted to receive a perfect rating from you regarding the recent experience you had with us. We hope to welcome you again soon.

Dear Valued Guest, Thank you for leaving us a great rating! I'm glad you had a pleasant stay and that you were pleased with your overall experience of our offerings and services. Looking forward to welcoming you back next time for another great stay! Sincerely, Stephen Magor, General Manager

Dear Ka Yee, Thank you for leaving us a review and for raising this issue to us. I'm disappointed to note that your experience at our hotel was less than stellar due to the lapse in standards shown in our housekeeping service. I understand and share your frustration, thus I truly apologise on behalf of my team for these shortfalls. Kindly be assured your concerns will be relayed to our housekeeping department for further service refinement to avoid repeating this oversight in the future. I hope we'll have another opportunity to welcome you back next time for a renewed stay and with your restored faith in our service. Sincerely, Stephen Magor General Manager

Dear Tsz Keung Paul, Thank you for leaving us a good rating. I'm glad you had an enjoyable stay overall and am pleased to hear that our team delivered great service and hospitality throughout. Looking forward to welcoming you again soon! Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us a favourable rating. I hope you had an enjoyable stay with us and am looking forward to welcoming you to our hotel again in the future! Sincerely, Stephen Magor General Manager

Dear Wing Kin,Thank you for leaving us a positive rating. Glad you had a great stay and am looking forward to welcoming and serving you again next time! Sincerely, Stephen Magor, General Manager

Dear Valued Guest, Thank you for sharing your honest feedback with us and for bringing this matter to my attention. I regret to note that you endured quite a few setbacks throughout your stay that tainted your overall experience, including the defect in our plumbing system, negligence in our housekeeping service, as well as the apparent pest issue you encountered. We sincerely apologise for these shortcomings. Rest assured your concerns will be escalated to our management for further improvement. I hope we'll have another opportunity to welcome you back for a renewed and much-improved stay in the future. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us a 5-star rating and a positive review. I'm pleased to find you enjoyed your time with us and that our team delivered excellent service throughout. Happy to know too that our extensive breakfast choices at Makan Kitchen blew you away! My team and I can't wait to welcome you back for another great stay! Sincerely, Stephen Magor General Manager

Dear Wai Cheong, Thank you for leaving us a favourable rating and review. I'm glad you had an enjoyable stay with us and am pleased to know too that you loved our refreshments in the Executive Lounge. I'm also proud of our team for delivering excellent service and for being so accommodating to you. Looking forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur next time! Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us a fantastic rating. I'm happy to note that you enjoyed your stay with us and I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur soon! Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us a positive rating. I am delighted to learn you enjoyed your stay with us. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur soon. Sincerely, Stephen Magor General Manager

Dear MsKwan, Thank you for leaving us a review and for bringing this matter to our attention. While I’m glad that you were happy with the upkeep of our rooms, I apologise on behalf of the team for the negative experiences you had to face with our key cards and for the lapse in our customer service standards in response to your situation. Rest assured that your constructive feedback is well-noted and has been shared with the Front Desk team for improvements going forward. As for your key card, kindly email your guest name and confirmation number to us so we may assist you personally and further investigate this issue. I hope to welcome you back to DoubleTree by Hilton Kuala Lumpur next time for a much-improved stay. Sincerely, Stephen Magor General Manager

Dear Andrea, Thank you for leaving us positive rating. I am delighted to learn you enjoyed your stay with us and that you found our location at your convenient. We look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor - General Manager

Dear To Kuen, Thank you for leaving us positive rating. I am delighted to learn you enjoyed your stay with us and we look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor - General Manager

Dear Valued Guest, Thank you for leaving us a fantastic rating and review. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the range of cuisines we serve here. It also makes me proud that our team took great care of you throughout your stay. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for taking the time to leave us a review of your stay. I am delighted to learn you enjoyed our warm hospitality and that you found our location at your liking. Your comment relating to room amenities was duly noted and we apologize for the inconvenienced. Your feedback helps us to improve. We look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon Sincerely, Stephen Magor General Manager

Dear Smiley, Thank you for leaving us with a positive feedback. I'm glad you've enjoyed your stay and that you found our location to your liking. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Anchieh, Thank you for leaving us with an excellent rating. I'm glad you've enjoyed your stay and that you found our breakfast to your liking. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great review. Glad to know that you were impressed with our hospitality especially how Ms. Odelia looked after you and that you found the our facilities to your liking. We look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor - General Manager

Dear Valued Guest, Thank you for staying with us and we look forward to welcome you back to DoubleTree by Hilton Kuala Lumpur again. Warm Regards, Stephen Magor - General Manager

Dear kian boey, Thank you for leaving us with a review. I hope you've enjoyed your stay and we look forward to welcome you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear YUSHIH, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear YUSHIH, Thank you for leaving us with a great review. I am pleased to hear that we have met your expectations and that you have had a pleasant stay here. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a review. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Hui Lan, Thank you for taking the time to leave us with a review of your recent stay. I am happy to hear that you have enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I am disappointed to note that we have fallen short of your expectations during your recent stay with us. Kindly be assured that your remarks have been well noted for improvements. I do hope to welcome you back to DoubleTree by Hilton Kuala Lumpur with a better stay experience in future. Sincerely, Stephen Magor General Manager

Dear KUOHUA, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you found our hotel's location to your liking. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you found our hotel's location to your liking. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Ya-Yun, Thank you for leaving us with a review of your recent stay. I hope you've enjoyed your stay with us but I am pleased to hear that you found our hotel's location convenient. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Kwok cheung, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Pui, Thank you for leaving us with a great review. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager