Grand Two Bedroom Pool Villa | 迷你吧、客房內保險箱、書桌、熨斗/熨衣板

阿林德拉別墅 - CHSE 認證的評分

4 out of 5
阿林德拉別墅 - CHSE 認證
Jl Aneka Warga No.12, Puri Mumbul Permai Jimbaran, Jimbaran, Bali

評論

8.6

有夠讚

10 分,有夠讚;174 則評論中有 85 則" "
8 分,不錯哦;174 則評論中有 59 則" "
6 分,一般般;174 則評論中有 21 則" "
4 分,不太好;174 則評論中有 7 則" "
2 分,很糟糕;174 則評論中有 2 則" "

8.6/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

8.6/10

住宿環境和硬體

9.2/10

環保程度

評論

4/10 不太好

真實旅客

不喜歡:員工素質
待客態度令人失望
在櫃臺check in入住後,進入房間準備梳洗. 但浴室竟然沒有熱水. 我撥打電話詢問櫃臺, 櫃臺回答熱水供應系統壞了.我進一步詢問我必須 洗個澡,能怎麼處理?對方不耐煩回答:我很抱歉你要洗澡,但沒有熱水. 櫃臺在接到我詢問電話的第一時刻,不需要查詢瞭解,就可以立即回覆熱水供應系統壞掉,顯然這個狀持續了一段時間.那為何稍早在我 check in時沒有告知?一直到隔天上午11點退房時,仍然沒有熱水供應.顯然飯店也沒打算解決這個問題. 待客態度極差,我以後不會再來,也不建議其他旅客入住.  
於 2019 年 10 月住了 1 晚
Agus Pradnyana 於 2019年11月2日回覆
Dear Valued guest, It’s a blissful day at Alindra villa Jimbaran. Thank you for taking the time to write a review for Alindra villa Jimbaran. Our whole team work extremely hard to deliver a fantastic product with outstanding service on our beautiful island. First of all, we are very sorry that we did not live up to your expectations and that you did not have a wonderful holiday with us. Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We do apologize for this inconvenience we were very alarmed by your comments about our reception team and maintenance team as a we carefully control our service at all times. If you felt there was anything missing during your stay you only had to request and we would have ensured that your wishes were taken care of. We only wish that you had approached us directly to let us know about how unhappy you were before you checked out so we would have had a chance to rectify some of your issues. We are a small family run Villa and we work incredibly hard with our team to ensure good service. We also recognize that no matter how hard we try it is not possible to please everyone all the time. Once again please accept my apologies and we hope that we can have the second chance to welcoming you again to our property to see and feel of our improvement. On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

Stella,Hong Kong

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dwi has good service. The room is so nice. The breakfast can be more choice and the quantity may not enough.
於 2019 年 6 月住了 4 晚
Didi Triwahyudi 於 2019年6月10日回覆
Dear Our Value Guest, It’s a Blissful Day at Alindra villa Jimbaran. Thank you for taking some of your precious time to share your full experience. We are so happy to know you love our staff service espcesialy Dwi, we always bring something special for our guest how have special moment hope you can feel our Alindra Villa experience. Your positive review will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. We always aim to make our resort a ‘home away from home’ for all our guests where they can relax and be pampered. We hope you can stay again for next holiday with your friend or family in Alindra Villa. And also we will more concern to upgrade with our breakfast quantity, we glad to hear you have a wonderful experience with us and your review will be good for us to improve our service and your compliment will be cheering up us. We appreciate the time you spent to share your experience with us and look forward to the pleasure your return in the near future. On behalf of the entire team, Didi Triwahyudi General Manager

8/10 不錯哦

Chih-Hui

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
於 2018 年 10 月住了 1 晚
Didi Triwahyudi 於 2018年11月3日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review of your recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed your overall experience, and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We always love to hear of our guests enjoyable stays at the resort and we do look forward to welcoming you back again to Alindra Villa Jimbaran in the near future. Kind Regard Didi triwahyudi Operational Manager

8/10 不錯哦

Carol,Jimbaran

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
祥和寧靜的飯店
一切都很美好,服務人員很友善,但其中入住的房間竟然沒打掃就讓我們住進去了,床上翻開棉被竟然有很多死掉的昆蟲屍體,這很令人難以接受。
於 2018 年 10 月住了 1 晚
Didi Triwahyudi 於 2019年4月5日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review of your recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed your overall experience, and we appreciate all your kind comments. We apologies regarding your room cleanliness we will improve the house keeping team by the training. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We always love to hear of our guests enjoyable stays at the resort and we do look forward to welcoming you back again to Alindra Villa Jimbaran in the near future. Kind Regard Didi triwahyudi Operational Manager

10/10 有夠讚

jing,天津

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性价比非常高,景色也很棒
只住了一晚,但是服务非常到位,酒店内的景色也很棒,免费机场接送,这个价位非常值得
Ida Bagus Anggarama 於 2016年6月25日回覆
Dear Guest, It’s a blissful day at Alindra villa Jimbaran. It’s so nice for us to read such fantastic comments about your great experience at Alindra villa Jimbaran. Thank you again for all your positive comments, it was a joy for our whole team to read! Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We very much hope that we can welcome you back soon to Alindra villa Jimbaran. Kind regards, Didi Triwahyudi Operational Manager manager@alindravilla.com

6/10 一般般

真實旅客

喜歡:員工素質
住villa 預左有昆蟲 估唔到仲會見到死老鼠 房間落大雨時 仲會滴水 距離機場非常近 酒店有免費車接送 附近有幾家超市 買日常生活用品方便 周邊沒有什麼景點

10/10 有夠讚

IFEN,台灣屏東

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務員敬業的Alindra Villa
這家飯店的位置安靜清幽,很乾淨,服務員的敬業讓人佩服,巧遇龍目島火山爆發,早餐時服務員主動告知詢問若機場關閉可以為我們保留房間以利續住,也看到其他旅遊朋友態度差,但櫃檯服務員仍口氣和緩盡力為其聯繫解決,我已經在台灣分享給朋友,再來還會住這兒。^_^
Ida Bagus Anggarama 於 2016年1月30日回覆
Dear IFEN, It's a blissful day at Alindra Villa, What a wonderful score card review, highly appreciate for your positive comments about your great experience at Alindra villa Jimbaran. We will always ensure that all of our customer have a great memorable experience with us. Once again thank you very much for your comment and we hope we can welcome you back soon to Alindra. Most sincerely, Ida bagus Anggarama Operation manager om@alindravilla.com www.alindravilla.com

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

ying,china

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
温馨浪漫的酒店
是这次旅游最满意的酒店,环境很好,很喜欢swimming pool别墅,没有中文服务,但服务人员很耐心,友善。下次还会选他家。

10/10 有夠讚

Isabelle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
amazing staff and service!! properties were gorgeous as well and we had an amazing time. Food was great quality and despite staying there just over a week, we had no issues with food. Unfortunately not much to do in walking distance but everything is very accessible via a scooter or car. Will be staying here again in June!
於 2024 年 2 月住了 8 晚

10/10 有夠讚

Nat

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I recently spent four delightful days at Alindra, and I must say, I was thoroughly impressed. Firstly, the cost was surprisingly affordable, if not downright cheap, considering the breathtaking beauty of the place. The staff were incredibly friendly and accommodating. Though I only recall Joshua's name from the front desk, all of them were amazing people. Alindra offers a serene atmosphere, perfect for anyone seeking peace of mind. Without a doubt, I will choose Alindra again on my next visit to Bali.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質和住宿環境和硬體
Près du service d'immigration à Nusa Dua , rapport qualité-prix exceptionnel
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Darshil

it was superb
於 2024 年 1 月住了 1 晚

10/10 有夠讚

SYLVAIN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Alfredo

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Giuseppe

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful Accommodation and throughout the entire property. Stunning attention to detail in garden and open air rest areas. Highly recommended. Bar area was not in use at all. Tried to arrange Cocktails on arrival but not possible,
於 2023 年 9 月住了 3 晚

6/10 一般般

Natasha

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place looks lovely. Nice staff when you xan find them. No one aerving in restaurant both nights. Mozzie problem in villas. Spa and massage was great
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Shane

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay at Alindra villa. The staff are polite. The ethnic 4 room was excellent. The outdoor pools were great.
於 2023 年 7 月住了 6 晚
Didi Triwahyudi 於 2023年8月4日回覆
Dear Shane, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your great review and thank you very much for staying with us. We look forward to welcoming you back in Alindra Villa for near future. On behalf of the entire team, Didi Triwahyudi General Manager

2/10 很糟糕

fahim

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
First getting to the hotel is very hard, second the hotel rooms have many problems, we had to change our room everyday.
於 2023 年 7 月住了 5 晚
Didi Triwahyudi 於 2023年8月4日回覆
Dear Mr Fahim, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your constructive feed back and thank you very much for staying with us. My apologies for the inconvenience cause regarding the room as you mention in this review, having check and internal investigation, you are stay in one room and never change the room as you mention, in our inhouse internal guest feed back record also did not mention anything has problem in the villa and we are checking also the villa was fine. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We look forward to welcoming you back in Alindra Villa for near future. On behalf of the entire team, Didi Triwahyudi General Manager

6/10 一般般

Jacopo

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Alindra Villa è un buon hotel, l’atmosfera è rilassata,la struttura è molto bella,il personale super gentile. Ha qualche difetto, posizione molto scomoda e strada per arrivare non proprio sicura. Nella villa con piscina privata, non era possibile l’uso della cucina. Il ristorante era chiuso per lavori. Qualità del cibo scadente.

10/10 有夠讚

Denuscha

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning, peaceful and lovely place! Can’t wait to visit again!
於 2023 年 4 月住了 3 晚
Didi Triwahyudi 於 2023年5月4日回覆
Dear Denuscha, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your review and thank you very much for staying with us. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We look forward to welcoming you back in Alindra Villa for near future. On behalf of the entire team, Didi Triwahyudi General Manager

8/10 不錯哦

Shani

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant staff, authentic Bali villa experience
We checked in and we’re greeted by Adi who was amazing. Very kind, upgraded our room and took our bags to the room. Had many recommendations and also willing to help and very kind. The villa room was amazing, it had a living area, bedroom, bathroom and private pool. It had been well looked after and clean. The only challenge we faced was with mosquitos and ants around the bathroom and door to the bedroom which seems have been a problem area. We requested turn-down/cleaning services in the evening to get rid of the bugs before bedtime and the staff kindly did this for us. The ants and mosquitos are bound to happen due to the climate and the Bali style architecture which has limited windows, wooden doors and sometimes gaps in the doors sealing it form the outside, but it’s all part of the authentic Bali experience. Finally, another shoutout to Adi who was a great and memorable host. Thank you again!
於 2023 年 2 月住了 3 晚
Didi triwahyudi 於 2023年3月13日回覆
Dear Shani, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your review and thank you very much for staying with us. thank you for the feed back regarding the mosquitos and the bugs, for the information we are dong regularly treatment hot fogging and spraying in the garden area.Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We look forward to welcoming you back in Alindra Villa for near future. On behalf of the entire team, Didi Triwahyudi General Manager

10/10 有夠讚

Marco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Sebastian

於 2023 年 2 月住了 1 晚
Didi Triwahyudi 於 2023年2月15日回覆
Dear Mr Sabastian,It’s a Blissful day at Alindra Villa Jimbaran. Thank you for your review. We all family of Alindra Villa are glad that you have enjoyed your holidays with us. I will not miss to share your positive comments with the rest of the teams. And we can continuous our fantastic service. We always love to hear of our guests enjoyable stays at the villa. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team.Didi triwahyudiGeneral manager

8/10 不錯哦

MARTINE

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Les chambres et les salles de bain se font vieilles et auraient besoin d’être rafraichies. Les draps et les serviettes devraient être renouvelés. La chambre est assez sombre et le wifi fonctionne difficilement. L’hôtel est assez bien situé pour visiter le sud de Bali. Le personnel est très accueillant et serviable (Krisna a été aux petits soins pour nous).
於 2022 年 11 月住了 3 晚

8/10 不錯哦

Chiara

團體旅遊
喜歡:員工素質和客房舒適度
Good one night stay
Positivo, ideale per una notte prima di prendere il volo di rientro oppure la prima notte appena arrivati. Unica nota negativa, unico posto a Bali dove siamo stati assaliti da zanzare, specialmente in camera.
於 2022 年 8 月住了 2 晚
Agus Pradnyana 於 2022年9月13日回覆
Dear Chiara,It’s a Blissful day at Alindra Villa Jimbaran. Thank you for your comments on Expedia. We all family of Alindra Villa are glad that you have enjoyed your holidays with us. I will not miss to share your positive comments with the rest of the teams. And we can continuous our fantastic service. We always love to hear of our guests enjoyable stays at the villa. Regarding the mosquito we will improve the service by doing fogging to villa area in near future to reduce mosquito population.Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team.Putu Agus PradnyanaAsst. Guest Experience Manager

10/10 有夠讚

Arzu

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The villa and gardens were beautiful and clean. The staff were amazing. The only negative for us was the location. It is not too far from a main road however it is located in a residential area. There are no restaurants or cafes nearby. other than this it was a memorable stay. Thanking the team
於 2022 年 7 月住了 3 晚
Putu Agus Pradnyana 於 2022年9月13日回覆
Dear Arzu,It’s a Blissful day at Alindra Villa Jimbaran. Thank you for your wonderful comments on Expedia. We all family of Alindra Villa are glad that you have enjoyed your holidays with us. We are happy to read your fantastic commen. I will not miss to share your positive comments with the rest of the teams. And we can continuous our fantastic service. We always love to hear of our guests enjoyable stays at the villa. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team.Putu Agus PradnyanaAsst. Guest Experience Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2020 年 2 月住了 1 晚

10/10 有夠讚

Owen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved staying here. Staff were friendly and helpful. Hotel was quiet and safe. Rooms were big and comfortable. Bus shuttles were really good to airport and beaches. Food was good without being great.
於 2019 年 12 月住了 3 晚
Agus Pradnyana 於 2020年1月15日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra Villa Jimbaran. Thank you for your wonderful comments on Expedia. We all family of Alindra Villa are so happy that you have enjoyed your holidays with us. And the most thing, thank you for highlight our villa and its service as a five star rating, we also happy you mention about our friendly staff,and comfortable villa facilities. We are happy to know our Guest Experience Team can assist you and fulfill what our guest needed. Our pleasure to assist you during your stay at Alindra Villa. I will not miss to share your positive comments with the rest of the teams. And we can continuous our fantastic service. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team. Putu Agus Pradnyana Asst. Guest Experience Manager

8/10 不錯哦

ABEL

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place to stay 1 or 2 nights
The place is comfortable and quite peacefull
於 2019 年 12 月住了 1 晚
Agus Pradnyana 於 2019年12月21日回覆
Dear Our Value Guest It’s a blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review of your recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed your overall experience, and we appreciate. Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We are very happy to know that you love our villa atmosphere. Your positive review will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. We take pride in the service we provide and will continue to strive to exceed the expectation of our guest every day. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very much as described and a great location relative to the airport. Staff was very supportive and attentive from arrival to drop off at the airport. Not too much to see or visit in the immediate neighborhood.
於 2019 年 11 月住了 2 晚
Agus Pradnyana 於 2019年12月21日回覆
Dear Our Value Guest It’s a blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review of your recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed your overall experience, and we appreciate. Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We are very happy to know that you love our location, staff and shuttle service. Your positive review will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. We take pride in the service we provide and will continue to strive to exceed the expectation of our guest every day.Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

Berny,Canberra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pros: free shuttle to airport and beaches; super comfortable bed; very private and clean; beautiful scenic gardens; friendly staff; good breakfast. Cons: there is an army of mosquitos but staff provides dedetization every night; restaurant service is a bit slow and overpriced as well as the small portions that can barely feed a child; location is not that good but we didn’t mind as we didn’t go out much (you can order food from the GoJek app). Overall a great experience and we would definitely go back.
於 2019 年 11 月住了 2 晚
Agus Pradnyana 於 2019年12月21日回覆
Dear Our Value Guest It’s a blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review of your recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed your overall experience, and we appreciate. Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We are very happy to know that you love our villa atmosphere and the staff performance. Your positive review will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. Our location is not prime tourist area but our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. Thank you very much for your feedback regarding our restaurant service we will improve in near future. We take pride in the service we provide and will continue to strive to exceed the expectation of our guest every day.Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

あーちゃん,日本

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
友人3人で5日間泊まりました。朝ごはんはレストランで取ることも可能ですが、指定した時間に部屋のテラス席に準備してくださり、毎日優雅な朝ごはんでした。また、目の前にプールがあり毎日ナイトプールを楽しんでいました。コテージのように一棟貸切のため、お客さんも少なくプールは毎度貸切状態。夜は星も月も綺麗に見え、非現実的でした。オーシャンビューの高級リゾートホテルもいいかもしれないですが、友人とワイワイしたい場合はこちらのホテルをお勧めします。ありがとうございました。
於 2019 年 11 月住了 4 晚
Agus Pradnyana 於 2019年12月21日回覆
Dear Our Value Guest, It’s a blissful day at Alindra Villa Jimbaran. Thank you so much for taking the time to give rate at Expedia for Alindra Villa Jimbaran. We are so happy to read your review, you like our environment pool and the breakfast service. We always give our best for every guest. We hope next holiday you can visit us again at Alindra Villa. We are looking forward to your next visit in the future. On Behalf of Entire Team, Agus Pradnyana Asst. Guest Experience Manager

2/10 很糟糕

真實旅客

喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
I had a lizard of some kind in my mouth that was from the glass bottle that was in my room. I thought everything was fabulous until this happened and it has been life changing since that moment. It left a bad taste in my mouth literally.
於 2019 年 10 月住了 3 晚
Agus Pradnyana 於 2019年11月2日回覆
Dear Our Value Guest, It’s a blissful day at Alindra villa Jimbaran. Thank you for taking the time to write a review for Alindra villa Jimbaran. Our whole team work extremely hard to deliver a fantastic product with outstanding service on our beautiful island. First of all, we are very sorry that we did not live up to your expectations and that you did not have a wonderful holiday with us. Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. We deeply apologize for this inconvenience especially if this was not effectively communicated. We were very alarmed by your comments and this case is our focus to investigate our mineral water vendor and also to be concern our house keeping team do control by detail our service at all times. If you felt there was anything missing during your stay you only had to request and we would have ensured that your wishes were taken care of. We only wish that you had approached us directly to let us know about how unhappy you were before you checked out so we would have had a chance to rectify some of your issues.We would prefer our guests to let us know if there is anything required during their stay so than we can fix any issues immediately. Once again please accept my apologies and we really much hope that we can have the second chance to welcoming you again to our property to see and feel of our improvement. On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Peaceful, beautiful gardens, close to airport and main town.
於 2019 年 8 月住了 14 晚
Agus Pradnyana 於 2019年9月10日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review on Expedia and write down all of your experience recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed overall of your stay and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. We always love to hear of our guests enjoyable stays at the resort. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. See you again soon for another memorable stay in Bali . On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La ubicacion y tranquilidad No me gusto wue falta un poco de mantenimiento en las instalaciones
於 2019 年 8 月住了 2 晚
Agus Pradnyana 於 2019年9月10日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review on Expedia and write down all of your experience recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed overall of your stay and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Our location is not on prime tourism area but our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. We always love to hear of our guests enjoyable stays at the resort. Many thanks for the feedback, which is very important for us, as we strive to improve wherever possible and make sure all quality upgrade. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. See you again soon for another memorable stay in Bali . On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 4 晚
Agus Pradnyana 於 2019年9月10日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review on Expedia and write down all of your experience recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed overall of your stay and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. We always love to hear of our guests enjoyable stays at the resort. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. See you again soon for another memorable stay in Bali . On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Just amazing! The best villa in Bali!!! Clean safe and the staff was nice
於 2018 年 10 月住了 11 晚
Agus Pradnyana 於 2019年9月10日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review on Expedia and write down all of your experience recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed overall of your stay and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. We always love to hear of our guests enjoyable stays at the resort. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. See you again soon for another memorable stay in Bali . On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cute private little villas. Comfortable robes and a nice breakfast
於 2019 年 8 月住了 1 晚
Agus Pradnyana 於 2019年9月10日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you so much for your wonderful review on Expedia and write down all of your experience recent stay at Alindra Villa Jimbaran. We are so pleased to hear that you enjoyed overall of your stay and we appreciate all your kind comments. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. Our wonderful garden and villa is beautiful hope our guest can stay more relax and get quite place during holiday. We always love to hear of our guests enjoyable stays at the resort. Your review makes a meaningful impact on the Alindra Villa family who will be further inspired to deliver our authentic Indonesian hospitality. See you again soon for another memorable stay in Bali . On behalf of the entire team, Putu Agus Pradnyana Asst. Guest Experience Manager

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Value for money but not a great location and rooms not nearly as great as the photos suggest.
於 2019 年 6 月住了 1 晚
Didi Triwahyudi 於 2019年7月8日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. Thank you for your review on Tripadvisor. We are happy to hear that you were able to take advantage of some of our guest experiences at Alindra Villa. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa and our pleasure to accommodate and assist you during your stay at Alindra Villa. Many thanks for the feedback, which is very important for us, as we strive to improve wherever possible. Your feed back is very important for us, and we will have internal discussion regarding you feed back to make sure all quality upgrade. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team. Didi Triwahyudi General Manager

10/10 有夠讚

Nico,Jimbaran

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
L’hospitalité des hôtes, la chambre très propre avec la piscine privée, très joli.
於 2019 年 5 月住了 2 晚
Didi Triwahyudi 於 2019年6月10日回覆
Dear Our Value Guest, It’s a blissful day at Alindra Villa Jimbaran. Thank you so much for your time to write this wonderful review. We are delighted to learn that you enjoyed your stay with us and were impressed with the services we offer. Your positive feedback will be shared to the entire team to motivate them to continuously deliver our Alindra signature service from the heart. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Didi Triwahyudi General Manager

4/10 不太好

真實旅客

團體旅遊
喜歡:員工素質
不喜歡:設施服務
Staff were friendly and helpful.Complimentary transport from airport to hotel. Ethnic villa 6 is close to road. Too noisy with traffic noise, fighting dogs and cats. Did not sleep at all. Should not be used for accomodation or at a very cheap rate. spa facilities and massages not available all day. Have to pre order..
於 2019 年 5 月住了 2 晚
General Manager 於 2019年6月10日回覆
Dear Our Value Guest, It’s a blissful day at Alindra villa Jimbaran. Thank you for taking some of your precious time to share your full experience. I am pleased to hear that you impressed with our staff performance. Your positive review will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. We take your constructive feedback very seriously and strongly pay attention to the quality of services given to our guests. I hope there will be an opportunity to welcoming you back in order to show you the true meaning of our hotel service and philosophy. We appreciate the time you spent to share your experience with us and look forward to your return in the near future Didi Triwahyudi General Manager

8/10 不錯哦

MOKOPAPA,kumamoto,JPN

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
大変良かったです。 プライベートプールも綺麗でした。 ビィラなので、蟻やトカゲやムカデなどがいますので小さい子は注意が必要です。 スタッフは親切でした。夕食を食べましたが美味しかったです。場所が住宅地の中にあるので、夜歩いて外に出るのは勇気がいります。
於 2019 年 4 月住了 2 晚
Didi Triwahyudi 於 2019年6月10日回覆
Dear Our Value Guest It’s a Blissful day at Alindra villa Jimbaran. We very much appreciate the time you spent on reviewing us on Expedia. Many thanks for the feedback, which is very important for us, as we strive to improve wherever possible. Our Guest satisfaction is always our priority and we do work incredibly hard to make sure that each and every guests is treated with care and we aim to provide a wonderful experience for everyone at our Villa. And we can continuous our fantastic service, Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Didi Triwahyudi General Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast service excellent. Location good for local shops and food. Friendly staff
於 2019 年 4 月住了 5 晚
Didi Triwahyudi 於 2019年5月8日回覆
Dear Our Value Guest, It’s a Blissful day at Alindra villa Jimbaran. We very much appreciate the time you spent on reviewing us on Expedia. What a great feeling we got when we read online your fantastic review. But of course knowing you had a wonderful experience at our resort makes us truly delighted. I will not miss to share your positive comments with the rest of the teams. We all are looking forward to having you again as our valued guests in close On behalf of the entire team, Didi triwahyudi Operational Manager

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at the Royal Villa 1. It was amazing! The pool and grounds were really well kept and the bedrooms were huge and comfortable. My only complaints are the bathrooms. They are huge but the fixtures are getting old. The shower head is getting calcified and there was a leak in outlet bathroom that couldn't be fixed. Other than that we had no issues with insects and had an amazing time. Go for the Balinese massage, it was brilliant!
於 2019 年 4 月住了 6 晚
Didi Triwahyudi 於 2019年5月8日回覆
Dear Our Value Guest It’s a blissful day at Alindra villa Jimbaran. Thank you for staying at Alindra Villa Jimbaran and thank you for time to give us review. We are happy to know that you were satisfy stayed with us. We work hard to deliver an exceptional guest experience. Your feed back is very important for us. we will have internal discussion regarding you feed back to make sure all quality upgrade. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at Alindra Villa Jimbaran in the near future. On behalf of the entire team, Didi triwahyudi General Manager

8/10 不錯哦

JOYCE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful and Nice Villa But..
I booked Ethnic One room type, however upon reaching room, im disappointed that on the Hotel Booking it showed there's bathtub, but in fact the room didnt have !!!! I felt cheated. And the room was just next to the main road, and nearby there's a temple having prayers till almost 1030 PM for the past 2 nights i stayed. I couldnt take proper rest till 11 PM.
於 2019 年 4 月住了 2 晚
Didi Triwahyudi 於 2019年6月10日回覆
Dear Our Value Guest, It’s a Blissful Day at Alindra villa Jimbaran. Thank you for taking some of your precious time to share your full experience. Alindra Villa is located in local residence area and we hope by the location our guest can feeling more experience of Bali by the interaction with the local, and near of the villa is a Hindu’s Temple, 2 time a month the do ceremonial and praying with all the villager they still do good tradition. We are so sorry if this issue make your stay not comfortable. And we hope for the next visit you can have more beautiful experience of Bali in Alindra Villa. We always aim to make our resort a ‘home away from home’ for all our guests where they can relax and be pampered. We hope you can stay again for next holiday with your friend or family in Alindra Villa. We appreciate the time you spent to share your experience with us and look forward to the pleasure your return in the near future. On behalf of the entire team, Didi Triwahyudi General Manager

8/10 不錯哦

真實旅客

於 2019 年 3 月住了 9 晚

6/10 一般般

真實旅客

於 2019 年 3 月住了 3 晚
Didi Triwahyudi 於 2019年4月8日回覆
Dear Our Value Guest, It’s a blissful day at Alindra villa Jimbaran. Thank you for taking some of your precious time to rating your experience with us. We are so happy to read your comment. Your positive review well share to entire team to motivate them. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Didi Triwahyudi Operational Manager

8/10 不錯哦

Alexey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 6 晚
Didi Triwahyudi 於 2019年4月8日回覆
Dear Our Value Guest, It’s a blissful day at Alindra villa Jimbaran. Thank you for taking some of your precious time to rating your experience with us. We are so happy to read your comment. Your positive review well share to entire team to motivate them. Look forward to the pleasure of welcoming you back into Alindra villa. On behalf of the entire team, Didi Triwahyudi Operational Manager