Muong Thanh would not let me cancel my booking and wouldn't even let me change the date, weeks before my stay. When I did stay, something as simple as eating in the lobby where there was plenty of tables of chairs, was only possible if I were to pay. They would only allow us to eat outside if we bought from their restaurant
Eric
於 2024 年 5 月住了 1 晚
6/10 一般般
Ngoc
2024年4月28日
Ngoc
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Chris
情侶出遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excellent service
Chris
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Claudia
2024年4月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Claudia
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Truc,Anaheim
2024年4月7日
Truc
於 2024 年 4 月住了 2 晚
8/10 不錯哦
thi ngoc han
2024年3月30日
喜歡:員工素質和住宿環境和硬體
Good
thi ngoc han
於 2024 年 3 月住了 1 晚
6/10 一般般
Jimmy
家庭旅遊
2024年2月28日
喜歡:整潔度
不喜歡:住宿環境和硬體
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels.
The carpet was old and dirty as we can clearly see a stained spot on it.
Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
Jimmy
於 2024 年 2 月住了 5 晚
4/10 不太好
Van Phong
家庭旅遊
2024年2月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed
It's just ok. But telling me that it's a 4-star hotel, then it's a big lie.