Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我和我的管理團隊們將會不斷優化服務，為你提供更優質的服務。 期待你的再次光臨。致意！ 金沛 總經理 鷺環海天度假酒店

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我和我的管理團隊們將會不斷優化服務，為你提供更優質的服務。 期待你的再次光臨。 致意！ 金沛 總經理 鷺環海天度假酒店

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

Dear Guest, Thank you for taking the time to share your feedback about your recent stay. I am delighted to know you enjoyed your stay with us at one and only true beach resort in Macau.My team and I look forward to welcoming you back with us in the coming future. Warmest Regards, Christian BuggelsheimGeneral Manager

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，同時也留意到了你提出的建議，我和我的管理團隊們將會不斷優化服務，為你提供更優質的服務。 期待你的再次光臨。 致意！ 金沛 總經理 鷺環海天度假酒店

Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

尊貴的客人，你好！非常感謝您選擇入住鷺環海天度假酒店，同時十分感謝你對我們支持和讚美，我們將會繼續堅持提供優質的服務和進一步提升。另外，你所提及的關於接駁巴士時間表格問題，我們將會通知相關部門立即跟進。再次感謝你的反饋，期待你的再次光臨。

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意， 期待你的再次光臨。致意！

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很抱歉未能為你提供一個滿意的入住體驗，同時也留意到你提及的問題，我們將會與團隊進行分享并在日後不斷改進。 期待你的再次光臨。 致意！

Dear guest, Thank you very much for sharing your stay experience with us. I am sorry to learn that you had a less satisfactory experience. My team and I will review the comments that you have shared with us and will strive hard to improve our quality of service. We look forward to welcoming you back with us in the coming future. Best regards,

Dear guest, Thank you very much for sharing your stay experience with us. I am sorry to learn that you had a less satisfactory experience. My team and I will review the comments that you have shared with us and will strive hard to improve our quality of service. We look forward to welcoming you back with us in the coming future. Best regards,

Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我們將會不斷優化我們的服務，為賓客提供優質的服務。 期待你的再次光臨。 致意！

Dear Guest, Thank you for the rating! We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Dear Shiping, Thank you for taking the time to share your experience. We have taken note of your feedback and it was passed to concerned management for immediate improvement. We will do our utmost in order to improve our services as your satisfaction is our priority. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我們將會不斷優化我們的服務，為賓客提供優質的服務。 期待你的再次光臨。 致意！

Dear SIU LUN, Thank you for the rating. We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future.

Dear Teddy, Thank you for taking the time to share your experience. We sincerely apologized regards on your comment. We have taken note of your feedback and it was passed to concerned management for immediate improvement. We will do our utmost in order to improve our services as your satisfaction is our priority. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

尊敬的Kin Leung Tony 您好, 很高興我們能夠為您的此次入住整體留下了滿意的入住體驗。關於閣下在酒店內部環境方面的回饋，我們會盡力作出改善。我們誠摯期待您再次光臨澳門唯一的海灘度假酒店！致意，金沛總經理 - 鷺環海天度假酒店

尊敬的Shihlung您好，非常感謝您對我們酒店的支持和喜愛。我們會繼續努力，衷心期待您的下次光臨！致意 金沛 - 總經理, 鷺環海天度假酒店

尊敬的Wing Yau 您好, 很高興我們能夠為您的此次入住整體留下了滿意的體驗。關於交通方面，我們已新增了平日的穿梭巴士服務。非常感謝閣下的回饋，我們會繼續努力，衷心期待您的下次光臨！致意 金沛 - 總經理, 鷺環海天度假酒店

尊敬的Yuen Man 您好，非常感謝您對我們酒店的支持和喜愛。我們會繼續努力，衷心期待您的下次光臨！致意 金沛 - 總經理, 鷺環海天度假酒店

尊敬的Kwok Leung 您好, 感謝您抽出寶貴時間與我們分享您的入住體驗。關於閣下在客房方面的回饋，我們會和相關運營部門溝通以改進並提升我們的服務。我們誠摯期待您再次光臨澳門唯一的海灘度假酒店！致意，金沛總經理 - 鷺環海天度假酒店

Dear Guest, Thank you for sharing your great experience at the one and only true beach resort in Macau. We are delighted to learn that you have overall enjoyed your stay with us. We hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager

Dear Yuk chu, Thank you for sharing your experience at the one and only true beach resort in Macau. We are delighted to learn that you have overall enjoyed your stay with us. We hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager

尊敬的Pui Mei 您好, 感謝您抽出寶貴時間與我們分享您的入住體驗。有關您所提及的客房電視, 我們會和相關運營部門溝通以改進並提升我們的服務。我們誠摯期待您再次光臨澳門唯一的海灘度假酒店！致意，金沛總經理 - 鷺環海天度假酒店

Dear Hoi Man, Thank you for staying with us. We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Dear KIN WAI, Thank you for sharing your great experience at the one and only true beach resort in Macau. We are delighted to learn that you have overall enjoyed your stay with us. We hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager

尊敬的賓客，非常感謝你選擇入住鷺環海天酒店并給予我們反饋。我們很高興得知你對整個入住感到滿意。我們期待你的再次光臨。致意！

尊敬的賓客，非常感謝你選擇入住鷺環海天酒店并給予我們反饋。我們很高興得知你對整個入住感到滿意。我們期待你的再次光臨。致意！

尊敬的賓客，非常感謝你選擇入住鷺環海天酒店并給予我們反饋。我們很高興得知你對整個入住感到滿意。我們期待你的再次光臨。