Dear sau yan,Thank you for your recent visit and generous rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
真實旅客
家庭旅遊
2024年2月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and comfortable
Second time already, very nice room and view, clean and comfortable.
真實旅客
於 2024 年 2 月住了 5 晚
Mathurose-Rose 於 2024年2月14日回覆
Dear guest,Thank you for coming back to stay with us and thank you for completing the review. It's wonderful to hear your experience was positive and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
OI LIN
2024年1月22日
OI LIN
於 2024 年 1 月住了 1 晚
Manfred - GM 於 2024年1月24日回覆
Dear Guest, Thank you for coming to stay with us, and for oyur kind rating. Sending our best regards, Sincerely yours,
6/10 一般般
CHALEE
2023年12月20日
CHALEE
於 2023 年 12 月住了 1 晚
Mathurose-Rose 於 2023年12月25日回覆
Dear CHALEE,Thank you for choosing to stay with us and spending your valuable time to write us a review. I am so sad to see the poor rating, if there is any more details which you can share for us to improve, please do so. We will work harder to improve.However, we wish to welcome you back again in the future.Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
Iat Hei
情侶出遊
2023年11月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good service
Iat Hei
於 2023 年 11 月住了 2 晚
Mathurose-Rose 於 2023年11月29日回覆
Dear lai Hei,I really appreciate your review on our very good size and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
Chi Hung
2023年11月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi Hung
於 2023 年 11 月住了 2 晚
Mathurose-Rose 於 2023年11月14日回覆
Dear Chi Hung,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
tsz him
家庭旅遊
2023年10月13日
喜歡:整潔度、員工素質和客房舒適度
tsz him
於 2023 年 10 月住了 4 晚
Mathurose-Rose 於 2023年10月14日回覆
Dear tsz him,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
cecillia
2023年10月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
cecillia
於 2023 年 10 月住了 4 晚
Mathurose-Rose 於 2023年10月14日回覆
Dear cecillia,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
Jeanette
團體旅遊
2023年9月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very friendly
The facilities are also excellent
The food tastes very good too
Jeanette
於 2023 年 9 月住了 2 晚
Mathurose-Rose 於 2023年10月1日回覆
Dear Jeanette,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
8/10 不錯哦
CHUN YUE PAUL
2023年9月19日
喜歡:整潔度、員工素質和住宿環境和硬體
CHUN YUE PAUL
於 2023 年 9 月住了 4 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear CHUN YUE PAUL,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
Chin Wang
情侶出遊
2023年9月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good riverside hotel, highly recommended
Chin Wang
於 2023 年 9 月住了 1 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear Chin Wang,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok and your recommendation!!Warm regards,Mathurose-RoseResident Manager
8/10 不錯哦
chun Kit
2023年9月13日
喜歡:整潔度、員工素質和住宿環境和硬體
So good
chun Kit
於 2023 年 9 月住了 1 晚
Mathurose-Rose 於 2023年9月16日回覆
Dear chun kit,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
Kwok Ming
2023年9月5日
Kwok Ming
於 2023 年 8 月住了 2 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear Kwok Ming,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
10/10 有夠讚
MING KIT
家庭旅遊
2023年8月22日
喜歡:整潔度、員工素質和客房舒適度
MING KIT
於 2023 年 8 月住了 4 晚
Mathurose-Rose 於 2023年9月1日回覆
Dear MING KIT,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
8/10 不錯哦
Lee
家庭旅遊
2023年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lee
於 2023 年 8 月住了 6 晚
Mathurose-Rose 於 2023年8月12日回覆
Dear Lee,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager
Dear Pui,I really appreciate your review and feedback. However, we wish to welcome you back again in the future.Thank you for choosing Chatrium Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager
6/10 一般般
CHING HUA
家庭旅遊
2023年3月2日
早餐一般沒特性不符合5星級的標準
CHING HUA
於 2023 年 2 月住了 2 晚
Mathurose-Rose 於 2023年3月7日回覆
Dear CHING HUA,I really appreciate your review and thank you for your feedback on our breakfast which I am surprised as this is one of the best comment from others. However, I wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager
4/10 不太好
fungkie
2022年12月31日
fungkie
於 2022 年 12 月住了 4 晚
8/10 不錯哦
HOI KEUNG LAWSON
家庭旅遊
2022年12月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Clean and Comfortable stay, good breakfast
HOI KEUNG LAWSON
於 2022 年 12 月住了 3 晚
Mathurose-Rose 於 2022年12月18日回覆
Dear HOI KEUNG LAWSON,I really appreciate your review and glad to see you had a great time staying with us especially on Clean and Comfortable stay and good breakfast. We wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager
6/10 一般般
真實旅客
2022年11月29日
喜歡:員工素質
不喜歡:整潔度
Disappointing experience, poor housekeeping
Housekeeping needs improvement. The 2 mugs were stained seriously. Looked like that they were not washed at all after use. The 2 medium sized towels were stained as well. You can easily see a layer of dust here and there in the room (I was in room 1301). Tiles in the balcony were broken. I stayed in 3 hotels during my trip, and Chatrium Riverside was the mid range one, but most disappointing. It’s more a 4-star, rather than 5-star. With this rate, there are better options in Bangkok. Staff were not so welcoming (except the bellmen).
真實旅客
於 2022 年 11 月住了 2 晚
Mathurose-Rose 於 2022年11月29日回覆
Dear Guest,Thank you for taking the time to share your feedback during your current stay with us. I am disappointed to hear about the issues you experienced during your stay with us earlier in the month on cleanliness. Please accept our sincere apologies for any inconveniences caused. We have done a full investigation of the initial room that was assigned to you and all necessary actions have been conducted. We truly value your feedback as it enables us to further improve the quality and services we offer.Once again, thank you for highlighting your experience with us.I hope you will give us another chance to welcome you back in the near future.Kind regards,Mathurose-RoseResident Manager
8/10 不錯哦
chun pang
團體旅遊
2022年9月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性貨比高
chun pang
於 2022 年 9 月住了 4 晚
Mathurose-Rose 於 2022年10月1日回覆
Dear chun pang,Thank you for your review and look forward to welcoming you back again in the future.Kind regards,Mathurose-RoseResident Manager
10/10 有夠讚
JUIYEN
2022年7月17日
JUIYEN
於 2022 年 7 月住了 2 晚
10/10 有夠讚
真實旅客
商務旅客
2022年6月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy stay
Well-equipped room, clean, spacious. Got shuttle boat every hour from 10am-5pm to Sathon pier, just right next to BTS Saphan Taksin station. It would be nice if the boat schedule is more frequent.
真實旅客
於 2022 年 6 月住了 3 晚
10/10 有夠讚
Candy,Hong Kong
團體旅遊
2020年3月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
今次已經係我3個月内第2次入住,早餐好吃選擇多,泳池清潔又寧靜真正享受度假感覺。所有服務人員都面帶笑容感覺很親切有禮,還會介紹酒店附近有甚麼好吃餐館及按摩店,今次入住還給我升級房間(但房內發現有蚊需要再加緊清潔)。但下次再到曼谷Chatrium Hotel Reverside 仍然是我第一選擇。
Candy
於 2020 年 3 月住了 3 晚
Chatchawan 於 2020年3月22日回覆
Dear Candy,
Greetings from Chatrium Hotel Riverside Bangkok.
May I offer word of thanks for your kind review of your Chatrium Hotel Riverside Bangkok experience and it was our absolute pleasure to welcome you to our hotel. I am happy to hear that you enjoyed your time with us.
We are looking forward to welcoming you back to Chatrium Hotel Riverside Bangkok in the not too distant future.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
May I begin by offering a sincere personal apology that your initial impression and experience of your stay does not match that of the vast majority of our valued guests. At Chatrium Hotel Riverside Bangkok, our complete dedication to guest service and satisfaction is our overwhelming aim therefore we treat any negative feedback we receive with the utmost seriousness.
Your constructive comments have been duly noted and please rest assured that we will try all possible step to improve on the points that you have kindly outlined.
May I end by saying that despite the instances you mentioned I sincerely hope you will be able to enjoy the rest of your stay with us as by so many of our valued guests.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Warm Greetings from Chatrium Hotel Riverside.
Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'.
We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
6/10 一般般
真實旅客
2020年1月31日
喜歡:員工素質
Staffs are nice but in general is not very good. Breakfast is not much choice.
真實旅客
於 2020 年 1 月住了 3 晚
Chatchawan 於 2020年2月2日回覆
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
May I begin by expressing my personal thanks for you taking the time and trouble to post a review of your stay on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok.
As you did not have more detail in some aspect, may I ask your kind assistance in providing me more details for the further improvement. I would be extremely grateful if you could kindly find the time to contact me via email with some further feedback.
I look forward to hearing from you at your earliest convenience.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Yuching,
Greetings from Chatrium Hotel Riverside Bangkok.
On behalf of the entire team here at the hotel we would like to thank you for taking the time to share your remarkable experience on your recent stay with us to the other travelers and making our hotel as your choice of residence on your recent visit to Bangkok.
We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
真實旅客
2020年1月19日
真實旅客
於 2020 年 1 月住了 4 晚
Chatchawan 於 2020年1月19日回覆
Dear Guest,
Sawasdee Krup and Warm Greetings from Chatrium Hotel Riverside Bangkok.
I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
8/10 不錯哦
LAI PING EVA
2020年1月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LAI PING EVA
於 2020 年 1 月住了 3 晚
Chatchawan 於 2020年1月23日回覆
Dear Lai Ping Eva,
Warm Greetings from Chatrium Hotel Riverside Bangkok.
I wish to sincerely thank you for rating us such a high score on this forum.
We hope that you had a great stay with us and our products and service provided by our team meets your expectation.
We are looking forward to welcoming you back soon to Chatrium Hotel Riverside Bangkok for another remarkable stay.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
真實旅客
情侶出遊
2020年1月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
打了電話說可以提早去放下行李,早上11點多在BTS站坐免費船去到,一進門,員工便立刻笑著臉替我們拿行李。到櫃台問便說已安排好房間,還讓我們提早check in. 雖然我們有行程,但感覺非常好,有welcome fruit and drink. 訂了河景房間,在露台可看到泳池和河景,房間也很大。附近有間7-11,健身房也大,是度假的好地方。早上自助早餐很豐富,可選擇坐在室外邊欣賞河景邊食早餐。
真實旅客
於 2020 年 1 月住了 2 晚
Chatchawan 於 2020年1月23日回覆
Dear Guest,
Thank you for staying with us and for sharing your wonderful review to the other travelers after recent stay with us.
We are delighted to learn that you had a pleasant stay with us and happy to know that you enjoyed the service from our professional colleagues. We are fortunate situated beside by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views.
Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience.
Meanwhile, our entire staff and I very much look forward to the immense pleasure of welcoming you back to your Bangkok home for another memorable visit by the River of Kings.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Chatrium Hotel Riverside Bangkok. I am delighted to read that you had a wonderful time and that you enjoyed so many aspects of your stay with us.
We are looking forward of having the pleasure of your company once again on your next visit to Thailand.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
Jessy,Taipei
情侶出遊
2020年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
價格合理 很值得入住
Jessy
於 2019 年 12 月住了 2 晚
Chatchawan 於 2020年1月23日回覆
Dear Jessy,
Thank you so much for sparing your precious time to rate us in such a high score on this forum after your stay at Chatrium Hotel Riverside Bangkok.
It is a great pleasure to hear that your stay experience was wonderful.
Thank you for your kind rating and we do hope to have the privilege of welcoming you back for another flawless stay in the not so distant future.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
May I offer a heartfelt word of thanks for your kind review of your Chatrium Hotel Riverside Bangkok experience and it was our absolute pleasure to welcome you to our hotel.
I am happy to hear that you enjoyed all aspects of your time with us. We are looking forward to hopefully welcoming you back to Chatrium Hotel Riverside Bangkok in the near future.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
真實旅客
2019年12月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 3 晚
Chatchawan 於 2019年12月27日回覆
Dear Guest,
Warm Greetings from Chatrium Hotel Riverside Bangkok.
We are more than happy to know that you had a perfect stay and the team's care and attention has specially earned your great rating.
Thank you for highly recommending our hotel to other travelers on this forum and we are eagerly looking forward to your next visit.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok.
My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand.
We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Yu Ren,
Warm Greetings from Chatrium Hotel Riverside Bangkok.
On behalf of the entire team here at the hotel we would like to thank you for taking your precious time to share your stay experience to the other travelers on this forum and making our hotel as your prefer of residence on your recent visit to Bangkok.
We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Yiu,
Greetings from Chatrium Hotel Riverside Bangkok.
Thank you for taking the time and trouble to post a review of your stay on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok. lease rest assured that I will personally address your comments with the respective people at the hotel in order to take the necessary actions for immediate improvements.
May I end by saying I dearly hope you reconsider your decision not to stay with us again as we would be delighted to have the opportunity to redeem ourselves on your next trip to Bangkok.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
Many thanks for sharing your experience with other fellow travelers in this forum and thank you for selecting Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'.
It is indeed a great pleasure to learn that we were able to positively impress you with our product and services. We are ortunate that our hotel situated by the legendary Chao Phraya River, River of Kings which offering unparalleled and truly breathtaking views.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Candy,
Greetings from Chatrium Hotel Riverside Bangkok.
May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok.
My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand.
We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
Ya Chu
家庭旅遊
2019年12月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a such great experience with the hotel and would certainly recommend to our friends and family. The free shuttle boat is very frequent and bring us to the pier where has most of other ferries ( some are free, some are chargeable) and also to BTS.
As we have a 2 years old daughter with us, not only they accommodated to let us check in early but also to check out a bit later. It really helps people who has children!
We ordered some food into the room and it was nice,not overly pricy. We had one morning breakfast in the hotel. It was okay, very standard, it has the variety.
The kitchen is small but sufficient and if need more kitchen stuff like pot, knife, plates...Etc. (Although it's a pity they don't have a toaster) jut need to ring the room service. They event lent us a baby chair from the restaurant. Anyway we had a such wonderful time here. The customer service is fantastic! especially the doorman and the receptioneist. Would certainly come back next time!
Ya Chu
於 2019 年 12 月住了 5 晚
Chatchawan 於 2019年12月15日回覆
Dear Ya Chu,
Warm Greetings from Chatrium Hotel Riverside Bangkok.
On behalf of the entire team here at the hotel we would like to thank you for taking your precious time to share your stay experience to the other travelers on this forum and making our hotel as your prefer of residence on your recent visit to Bangkok.
We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Tuan hua,
Greetings from Chatrium Hotel Riverside Bangkok.
I would like to begin by offering a genuine apology over your recent stay with us. At Chatrium Hotel Riverside Bangkok, we have an enviable reputation for the standards of service we provide to our valued guests and after reading your review it is apparent that we did not achieve these standards while you were in residence.
As the complete and total satisfaction of our guests is the cornerstone of our business given the vast amount of competition we face in Bangkok I will be holding a meeting with the department heads concerned specifically to discuss the points you raised for their immediate investigation and improvement.
I would like to end by asking for your kind magnanimity and understanding that your experience was certainly not the norm at Chatrium Hotel Riverside Bangkok as nothing would give me greater pleasure than by having the opportunity to welcome you again on your next trip.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
真實旅客
2019年11月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
大堂職員會帶你到房間介紹設施, 房間很寬敞, 十分整潔。早餐選擇多。泳池夠大, pool bar 提供各式飲品, 環境也很美。
真實旅客
於 2019 年 11 月住了 6 晚
Chatchawan 於 2019年11月26日回覆
Dear Guest,
Greetings from Chatrium Hotel Riverside Bangkok.
Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. It is great to learn that we were able to positively impress you and your family with our product and services.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
Wing yiu
家庭旅遊
2019年11月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wing yiu
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Wing Yiu,
Sawasdee Krup and Warm Greetings from Chatrium Hotel Riverside Bangkok.
I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
SZE WAN
團體旅遊
2019年11月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
藉得再到的酒店
職員友善,主動幫助
SZE WAN
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Sze Wan,
Greetings from Chatrium Hotel Riverside Bangkok.
Wow, what a wonderful and positive review of your stay at our hotel. I am absolutely thrilled to read all your kind comments and would like to sincerely thank you for choosing us as your accommodation in Bangkok again.
Please rest assured that I will gladly share your encouraging feedback with my entire team as it serves as great motivation to continue serving our guests in the best possible way.
We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to Chatrium Hotel Riverside.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
Dear Poker,
Greetings from Chatrium Hotel Riverside Bangkok.
It is a great pleasure reading through your positive review of your stay at Chatrium Hotel Riverside Bangkok and my entire team and I would like sincerely thank you for the very kind compliments.
We all at Chatrium Hotel Riverside Bangkok are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
8/10 不錯哦
CHEOK KIN
團體旅遊
2019年11月10日
喜歡:整潔度、員工素質和客房舒適度
房間舒適
房間很乾淨舒適,景觀也不錯,只是周邊沒有什麼小食檔,有點偏離shopping的地方,渡假就好。
CHEOK KIN
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Cheok Kin,
Greetings from Chatrium Hotel Riverside Bangkok.
May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok.
My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand.
We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
真實旅客
家庭旅遊
2019年11月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常滿意 goood ! 下次一定會再住呢間!好好! very good! 早餐豐富、泳池好好!正!
真實旅客
於 2019 年 11 月住了 4 晚
Chatchawan 於 2019年11月23日回覆
Dear Guest,
Warm Greetings from Chatrium Hotel Riverside.
Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'.
We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval.
We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok
10/10 有夠讚
Chansuije,hong kong
情侶出遊
2019年11月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place with big room and good view, good ferry shuttle
Chansuije
於 2019 年 10 月住了 3 晚
Chatchawan 於 2019年11月8日回覆
Dear Chansuije,
Greetings from Chatrium Hotel Riverside Bangkok.
Wow, what a wonderful and encouraging review. We couldn't be more happy to read about your great time at our hotel and that, once again, we were able to provide you with such a remarkable experience. Thank you very much for your kind support.
It will be a highlight for me to share your comments with my Chatrium Team – they all work very hard to ensure our guests comfort and they do appreciate a simple thank you from our guest!
We are looking forward of having the pleasure of your company soon again where you will be assured a very warm Chatrium Hotel Riverside Bangkok welcome.
Yours sincerely,
Chatchawan Napawan
Resident Manager
Chatrium Hotel Riverside Bangkok