One Bedroom Suite River View King Bed | 高級寢具、羽絨被、迷你吧、客房內保險箱

曼谷察殿河畔豪華飯店的評分

4.5 out of 5
曼谷察殿河畔豪華飯店
28 Charoenkrung Soi 70, Bangkholame, Bangkok, Bangkok

評論

9.4

好極了

10 分,有夠讚;1004 則評論中有 755 則" "
8 分,不錯哦;1004 則評論中有 195 則" "
6 分,一般般;1004 則評論中有 29 則" "
4 分,不太好;1004 則評論中有 14 則" "
2 分,很糟糕;1004 則評論中有 11 則" "

9.4/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

sau yan

喜歡:整潔度、員工素質和住宿環境和硬體
Everything is good !
於 2024 年 4 月住了 4 晚
Mathurose-Rose 於 2024年5月1日回覆
Dear sau yan,Thank you for your recent visit and generous rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and comfortable
Second time already, very nice room and view, clean and comfortable.
於 2024 年 2 月住了 5 晚
Mathurose-Rose 於 2024年2月14日回覆
Dear guest,Thank you for coming back to stay with us and thank you for completing the review. It's wonderful to hear your experience was positive and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

OI LIN

於 2024 年 1 月住了 1 晚
Manfred - GM 於 2024年1月24日回覆
Dear Guest, Thank you for coming to stay with us, and for oyur kind rating. Sending our best regards, Sincerely yours,

6/10 一般般

CHALEE

於 2023 年 12 月住了 1 晚
Mathurose-Rose 於 2023年12月25日回覆
Dear CHALEE,Thank you for choosing to stay with us and spending your valuable time to write us a review. I am so sad to see the poor rating, if there is any more details which you can share for us to improve, please do so. We will work harder to improve.However, we wish to welcome you back again in the future.Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

Iat Hei

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good service
於 2023 年 11 月住了 2 晚
Mathurose-Rose 於 2023年11月29日回覆
Dear lai Hei,I really appreciate your review on our very good size and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

Chi Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Mathurose-Rose 於 2023年11月14日回覆
Dear Chi Hung,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

tsz him

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 4 晚
Mathurose-Rose 於 2023年10月14日回覆
Dear tsz him,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

cecillia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚
Mathurose-Rose 於 2023年10月14日回覆
Dear cecillia,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

Jeanette

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very friendly The facilities are also excellent The food tastes very good too
於 2023 年 9 月住了 2 晚
Mathurose-Rose 於 2023年10月1日回覆
Dear Jeanette,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 不錯哦

CHUN YUE PAUL

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear CHUN YUE PAUL,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

Chin Wang

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good riverside hotel, highly recommended
於 2023 年 9 月住了 1 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear Chin Wang,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soon.Thank you for choosing Chatrium Hotel Riverside, Bangkok and your recommendation!!Warm regards,Mathurose-RoseResident Manager

8/10 不錯哦

chun Kit

喜歡:整潔度、員工素質和住宿環境和硬體
So good
於 2023 年 9 月住了 1 晚
Mathurose-Rose 於 2023年9月16日回覆
Dear chun kit,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

Kwok Ming

於 2023 年 8 月住了 2 晚
Mathurose-Rose 於 2023年9月25日回覆
Dear Kwok Ming,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 有夠讚

MING KIT

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 4 晚
Mathurose-Rose 於 2023年9月1日回覆
Dear MING KIT,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 不錯哦

Lee

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 6 晚
Mathurose-Rose 於 2023年8月12日回覆
Dear Lee,I really appreciate your review and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 不錯哦

Pui Shan

喜歡:設施服務
訂了間低價房間,因Chatrium 已住了很多次,平價房間,預了沒景色及低層, 但陽台欄杆不至於有雀糞,真有點嚇人
於 2023 年 6 月住了 2 晚
Mathurose-Rose 於 2023年6月18日回覆
Dear Pui,I really appreciate your review and feedback. However, we wish to welcome you back again in the future.Thank you for choosing Chatrium Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager

6/10 一般般

CHING HUA

家庭旅遊
早餐一般沒特性不符合5星級的標準
於 2023 年 2 月住了 2 晚
Mathurose-Rose 於 2023年3月7日回覆
Dear CHING HUA,I really appreciate your review and thank you for your feedback on our breakfast which I am surprised as this is one of the best comment from others. However, I wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager

4/10 不太好

fungkie

於 2022 年 12 月住了 4 晚

8/10 不錯哦

HOI KEUNG LAWSON

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Clean and Comfortable stay, good breakfast
於 2022 年 12 月住了 3 晚
Mathurose-Rose 於 2022年12月18日回覆
Dear HOI KEUNG LAWSON,I really appreciate your review and glad to see you had a great time staying with us especially on Clean and Comfortable stay and good breakfast. We wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Kind regards,Mathurose-RoseResident Manager

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度
Disappointing experience, poor housekeeping
Housekeeping needs improvement. The 2 mugs were stained seriously. Looked like that they were not washed at all after use. The 2 medium sized towels were stained as well. You can easily see a layer of dust here and there in the room (I was in room 1301). Tiles in the balcony were broken. I stayed in 3 hotels during my trip, and Chatrium Riverside was the mid range one, but most disappointing. It’s more a 4-star, rather than 5-star. With this rate, there are better options in Bangkok. Staff were not so welcoming (except the bellmen).
於 2022 年 11 月住了 2 晚
Mathurose-Rose 於 2022年11月29日回覆
Dear Guest,Thank you for taking the time to share your feedback during your current stay with us. I am disappointed to hear about the issues you experienced during your stay with us earlier in the month on cleanliness. Please accept our sincere apologies for any inconveniences caused. We have done a full investigation of the initial room that was assigned to you and all necessary actions have been conducted. We truly value your feedback as it enables us to further improve the quality and services we offer.Once again, thank you for highlighting your experience with us.I hope you will give us another chance to welcome you back in the near future.Kind regards,Mathurose-RoseResident Manager

8/10 不錯哦

chun pang

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性貨比高
於 2022 年 9 月住了 4 晚
Mathurose-Rose 於 2022年10月1日回覆
Dear chun pang,Thank you for your review and look forward to welcoming you back again in the future.Kind regards,Mathurose-RoseResident Manager

10/10 有夠讚

JUIYEN

於 2022 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy stay
Well-equipped room, clean, spacious. Got shuttle boat every hour from 10am-5pm to Sathon pier, just right next to BTS Saphan Taksin station. It would be nice if the boat schedule is more frequent.
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Candy,Hong Kong

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
今次已經係我3個月内第2次入住,早餐好吃選擇多,泳池清潔又寧靜真正享受度假感覺。所有服務人員都面帶笑容感覺很親切有禮,還會介紹酒店附近有甚麼好吃餐館及按摩店,今次入住還給我升級房間(但房內發現有蚊需要再加緊清潔)。但下次再到曼谷Chatrium Hotel Reverside 仍然是我第一選擇。
於 2020 年 3 月住了 3 晚
Chatchawan 於 2020年3月22日回覆
Dear Candy, Greetings from Chatrium Hotel Riverside Bangkok. May I offer word of thanks for your kind review of your Chatrium Hotel Riverside Bangkok experience and it was our absolute pleasure to welcome you to our hotel. I am happy to hear that you enjoyed your time with us. We are looking forward to welcoming you back to Chatrium Hotel Riverside Bangkok in the not too distant future. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

nga sin

於 2020 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
酒店近河邊環境不錯,出入都要叫車比較不便。早餐款式有西式有中式的,還可以。 每天打掃的員工總會有執漏的情況,但不太嚴重,可以接受。
於 2020 年 1 月住了 4 晚
Chatchawan 於 2020年2月2日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by offering a sincere personal apology that your initial impression and experience of your stay does not match that of the vast majority of our valued guests. At Chatrium Hotel Riverside Bangkok, our complete dedication to guest service and satisfaction is our overwhelming aim therefore we treat any negative feedback we receive with the utmost seriousness. Your constructive comments have been duly noted and please rest assured that we will try all possible step to improve on the points that you have kindly outlined. May I end by saying that despite the instances you mentioned I sincerely hope you will be able to enjoy the rest of your stay with us as by so many of our valued guests. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Riverside View梗係正啦!早餐 & Dinner都可以坐在河邊位置享用,環境冇得彈。酒店有免費接駁船,班次都密又快。
於 2020 年 1 月住了 2 晚
Chatchawan 於 2020年2月2日回覆
Dear Guest, Warm Greetings from Chatrium Hotel Riverside. Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

6/10 一般般

真實旅客

喜歡:員工素質
Staffs are nice but in general is not very good. Breakfast is not much choice.
於 2020 年 1 月住了 3 晚
Chatchawan 於 2020年2月2日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by expressing my personal thanks for you taking the time and trouble to post a review of your stay on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok. As you did not have more detail in some aspect, may I ask your kind assistance in providing me more details for the further improvement. I would be extremely grateful if you could kindly find the time to contact me via email with some further feedback. I look forward to hearing from you at your earliest convenience. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Yuching

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
25F的河景房景色非常好,房間很大間且氣派,一樓大廳的接待人員服務態度很好,整體感覺很舒服。飯店的接駁船到碼頭也非常方便。
於 2020 年 1 月住了 2 晚
Chatchawan 於 2020年1月26日回覆
Dear Yuching, Greetings from Chatrium Hotel Riverside Bangkok. On behalf of the entire team here at the hotel we would like to thank you for taking the time to share your remarkable experience on your recent stay with us to the other travelers and making our hotel as your choice of residence on your recent visit to Bangkok. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 4 晚
Chatchawan 於 2020年1月19日回覆
Dear Guest, Sawasdee Krup and Warm Greetings from Chatrium Hotel Riverside Bangkok. I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

LAI PING EVA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚
Chatchawan 於 2020年1月23日回覆
Dear Lai Ping Eva, Warm Greetings from Chatrium Hotel Riverside Bangkok. I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation. We are looking forward to welcoming you back soon to Chatrium Hotel Riverside Bangkok for another remarkable stay. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
打了電話說可以提早去放下行李,早上11點多在BTS站坐免費船去到,一進門,員工便立刻笑著臉替我們拿行李。到櫃台問便說已安排好房間,還讓我們提早check in. 雖然我們有行程,但感覺非常好,有welcome fruit and drink. 訂了河景房間,在露台可看到泳池和河景,房間也很大。附近有間7-11,健身房也大,是度假的好地方。早上自助早餐很豐富,可選擇坐在室外邊欣賞河景邊食早餐。
於 2020 年 1 月住了 2 晚
Chatchawan 於 2020年1月23日回覆
Dear Guest, Thank you for staying with us and for sharing your wonderful review to the other travelers after recent stay with us. We are delighted to learn that you had a pleasant stay with us and happy to know that you enjoyed the service from our professional colleagues. We are fortunate situated beside by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience. Meanwhile, our entire staff and I very much look forward to the immense pleasure of welcoming you back to your Bangkok home for another memorable visit by the River of Kings. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

真實旅客

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
酒店房很大,河景美麗,泳池非常好非常relax ,早餐很好,樓下的7eleven非常方便,蔬菜水果肉類都有,好似小型超市
於 2020 年 1 月住了 4 晚
Chatchawan 於 2020年1月23日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Chatrium Hotel Riverside Bangkok. I am delighted to read that you had a wonderful time and that you enjoyed so many aspects of your stay with us. We are looking forward of having the pleasure of your company once again on your next visit to Thailand. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Jessy,Taipei

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
價格合理 很值得入住
於 2019 年 12 月住了 2 晚
Chatchawan 於 2020年1月23日回覆
Dear Jessy, Thank you so much for sparing your precious time to rate us in such a high score on this forum after your stay at Chatrium Hotel Riverside Bangkok. It is a great pleasure to hear that your stay experience was wonderful. Thank you for your kind rating and we do hope to have the privilege of welcoming you back for another flawless stay in the not so distant future. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
夠大和風景好 交通建議搭的士 不近地鐵站 spa 都夠平。。。。。。。。goooooooooooood
於 2019 年 12 月住了 3 晚
Chatchawan 於 2020年1月23日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I offer a heartfelt word of thanks for your kind review of your Chatrium Hotel Riverside Bangkok experience and it was our absolute pleasure to welcome you to our hotel. I am happy to hear that you enjoyed all aspects of your time with us. We are looking forward to hopefully welcoming you back to Chatrium Hotel Riverside Bangkok in the near future. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 3 晚
Chatchawan 於 2019年12月27日回覆
Dear Guest, Warm Greetings from Chatrium Hotel Riverside Bangkok. We are more than happy to know that you had a perfect stay and the team's care and attention has specially earned your great rating. Thank you for highly recommending our hotel to other travelers on this forum and we are eagerly looking forward to your next visit. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
餐飲服務方面,食物水準我滿意,價錢也合理。 接待服務 ,非常良好貼心!快速和準繩。 另外穿梭渡船安排的時間相當滿意,準時有效律。
於 2019 年 12 月住了 5 晚
Chatchawan 於 2020年1月23日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok. My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand. We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

YU REN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
How wonderful 泰美好
住宿房已有改裝過,整體變得更明亮了。飯店櫃臺人員都會及時協助需求,真的很貼心。另外特別一提的是,我的房間管家特別準備了傳統的泰式小點心之外,在浴室的洗手台上,也多準備一條棉布墊在保養品下以免被洗手台的水濺濕,這些小舉動真的泰貼心了,很sweet! 這也是我每年會回來Chatrium riverside hotel的原因之一,讓我有很美好的住宿體驗。期待下一次的旅遊,也期待下一次的入住。
於 2019 年 12 月住了 2 晚
Chatchawan 於 2019年12月27日回覆
Dear Yu Ren, Warm Greetings from Chatrium Hotel Riverside Bangkok. On behalf of the entire team here at the hotel we would like to thank you for taking your precious time to share your stay experience to the other travelers on this forum and making our hotel as your prefer of residence on your recent visit to Bangkok. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

6/10 一般般

Yiu,中國香港

喜歡:員工素質、設施服務和住宿環境和硬體
水好黃泥水、要開五分鐘先清潔及晚上水壓不夠好熱水無。整體好好及員工非常好友禮。船的班次可以改時間就好!
於 2019 年 12 月住了 2 晚
Chatchawan 於 2019年12月24日回覆
Dear Yiu, Greetings from Chatrium Hotel Riverside Bangkok. Thank you for taking the time and trouble to post a review of your stay on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok. lease rest assured that I will personally address your comments with the respective people at the hotel in order to take the necessary actions for immediate improvements. May I end by saying I dearly hope you reconsider your decision not to stay with us again as we would be delighted to have the opportunity to redeem ourselves on your next trip to Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常感謝你們的服務
他們除了給你有welcome drink 之外, 其實當你們check out在Lobby Lounge等候接駁船的時候坐下來, 他們都會給你喝杯跟welcome drink的, 這是free的。這個真的是很貼心的, 而且, 房間是非常乾淨的, 泳池跟gym room也可免費使用, 所以我覺得價錢入住也算是經濟的。值得推介。而且, 我也收到他們為我擺設的生日禮物, thanks so much!
於 2019 年 12 月住了 4 晚
Chatchawan 於 2019年12月21日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Many thanks for sharing your experience with other fellow travelers in this forum and thank you for selecting Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. It is indeed a great pleasure to learn that we were able to positively impress you with our product and services. We are ortunate that our hotel situated by the legendary Chao Phraya River, River of Kings which offering unparalleled and truly breathtaking views. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Candy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店職員有禮check in/out手續快捷方便,房間很大在露台望出去風景很美,房内有個小㕑房及微波爐方便反熱食物,泳池也很美很舒服,早餐選擇豐富味道不錯但建議早點吃9點可能要等位。
於 2019 年 12 月住了 3 晚
Chatchawan 於 2019年12月15日回覆
Dear Candy, Greetings from Chatrium Hotel Riverside Bangkok. May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok. My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand. We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Ya Chu

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a such great experience with the hotel and would certainly recommend to our friends and family. The free shuttle boat is very frequent and bring us to the pier where has most of other ferries ( some are free, some are chargeable) and also to BTS. As we have a 2 years old daughter with us, not only they accommodated to let us check in early but also to check out a bit later. It really helps people who has children! We ordered some food into the room and it was nice,not overly pricy. We had one morning breakfast in the hotel. It was okay, very standard, it has the variety. The kitchen is small but sufficient and if need more kitchen stuff like pot, knife, plates...Etc. (Although it's a pity they don't have a toaster) jut need to ring the room service. They event lent us a baby chair from the restaurant. Anyway we had a such wonderful time here. The customer service is fantastic! especially the doorman and the receptioneist. Would certainly come back next time!
於 2019 年 12 月住了 5 晚
Chatchawan 於 2019年12月15日回覆
Dear Ya Chu, Warm Greetings from Chatrium Hotel Riverside Bangkok. On behalf of the entire team here at the hotel we would like to thank you for taking your precious time to share your stay experience to the other travelers on this forum and making our hotel as your prefer of residence on your recent visit to Bangkok. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. Your kind compliments do indeed give us tremendous encouragement for our ongoing commitment towards service excellence. Please rest assured that we will continue to be receptive and sensitive to the needs of our guests as we endeavor to make each visit a more pleasant and enjoyable experience. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

Tuan hua

家庭旅遊
喜歡:整潔度和員工素質
房內設備有點簡陋,睡覺地方不是很大,隔音不太好,隔壁洗澡用水都聽得到!無敵河景是唯一的賣點!門口在施工顯得不夠汽派不夠完美,價錢若低一點才值得入住.
於 2019 年 11 月住了 4 晚
Chatchawan 於 2019年12月7日回覆
Dear Tuan hua, Greetings from Chatrium Hotel Riverside Bangkok. I would like to begin by offering a genuine apology over your recent stay with us. At Chatrium Hotel Riverside Bangkok, we have an enviable reputation for the standards of service we provide to our valued guests and after reading your review it is apparent that we did not achieve these standards while you were in residence. As the complete and total satisfaction of our guests is the cornerstone of our business given the vast amount of competition we face in Bangkok I will be holding a meeting with the department heads concerned specifically to discuss the points you raised for their immediate investigation and improvement. I would like to end by asking for your kind magnanimity and understanding that your experience was certainly not the norm at Chatrium Hotel Riverside Bangkok as nothing would give me greater pleasure than by having the opportunity to welcome you again on your next trip. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
大堂職員會帶你到房間介紹設施, 房間很寬敞, 十分整潔。早餐選擇多。泳池夠大, pool bar 提供各式飲品, 環境也很美。
於 2019 年 11 月住了 6 晚
Chatchawan 於 2019年11月26日回覆
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. It is great to learn that we were able to positively impress you and your family with our product and services. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Wing yiu

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Wing Yiu, Sawasdee Krup and Warm Greetings from Chatrium Hotel Riverside Bangkok. I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

SZE WAN

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
藉得再到的酒店
職員友善,主動幫助
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Sze Wan, Greetings from Chatrium Hotel Riverside Bangkok. Wow, what a wonderful and positive review of your stay at our hotel. I am absolutely thrilled to read all your kind comments and would like to sincerely thank you for choosing us as your accommodation in Bangkok again. Please rest assured that I will gladly share your encouraging feedback with my entire team as it serves as great motivation to continue serving our guests in the best possible way. We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to Chatrium Hotel Riverside. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

Poker,HONGKONG

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
只有上次因天花漏水,令腳受傷,酒店前台服務比較差勁外,住了多年,酒店服務都挺好,而今次前台服務員工換了很多,服務提升不少,很專業。其他設施一如以往,都很好。
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Poker, Greetings from Chatrium Hotel Riverside Bangkok. It is a great pleasure reading through your positive review of your stay at Chatrium Hotel Riverside Bangkok and my entire team and I would like sincerely thank you for the very kind compliments. We all at Chatrium Hotel Riverside Bangkok are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

8/10 不錯哦

CHEOK KIN

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
房間舒適
房間很乾淨舒適,景觀也不錯,只是周邊沒有什麼小食檔,有點偏離shopping的地方,渡假就好。
於 2019 年 11 月住了 2 晚
Chatchawan 於 2019年11月23日回覆
Dear Cheok Kin, Greetings from Chatrium Hotel Riverside Bangkok. May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok. My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand. We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常滿意 goood ! 下次一定會再住呢間!好好! very good! 早餐豐富、泳池好好!正!
於 2019 年 11 月住了 4 晚
Chatchawan 於 2019年11月23日回覆
Dear Guest, Warm Greetings from Chatrium Hotel Riverside. Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

10/10 有夠讚

Chansuije,hong kong

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place with big room and good view, good ferry shuttle
於 2019 年 10 月住了 3 晚
Chatchawan 於 2019年11月8日回覆
Dear Chansuije, Greetings from Chatrium Hotel Riverside Bangkok. Wow, what a wonderful and encouraging review. We couldn't be more happy to read about your great time at our hotel and that, once again, we were able to provide you with such a remarkable experience. Thank you very much for your kind support. It will be a highlight for me to share your comments with my Chatrium Team – they all work very hard to ensure our guests comfort and they do appreciate a simple thank you from our guest! We are looking forward of having the pleasure of your company soon again where you will be assured a very warm Chatrium Hotel Riverside Bangkok welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok