Dear chisang,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TIK SZE,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Tsz mui,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Chi Kin,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Yuan Tung,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Ken,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear Khun Meng Deng, Thank you very much for reviewing your recent experience for us. I am truly sorry to see your rating. With a lack of personal info, we were unable to locate your reservation and review your entire stay. I would appreciate if you could kindly share your reservation details via email so that our team can investigate and improve our guest experience. Ultimately, our sincere hope is that we will be given renewed opportunities to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat Aumpa General Manager

Dear Chi Hung,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We are glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that this has made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Dear hiu,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Jenming,Thank you very much for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.Concerning with your insightful feedback about the appearance and location of the property, please allow me to share that our hotel is currently undergoing renovation. We anticipate the improved guest experience once this project is completed. Moreover, we provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Our Concierge team is also more than happy to arrange taxis or hotel limousines for all guests anytime. We sincerely hope that we will be given other opportunities in the future to welcome you back and show you the renowned Banyan Tree hospitality again.With best regards, Nopparat Aumpa General Manager

Dear Soong Che Chao Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear SHUI CHINGAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Kwok Wah, We appreciate our choosing the hospitality of Banyan Tree Bangkok, and thank you for taking the time to share your experience with us. We look forward to welcoming you back again in the future.

Dear Khun Siu Ling Daphne, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.I am really glad to know that we were able to make your stay a pleasant one especially with our staff, although I have likewise noted that there have been some inconveniences for which we would like to extend our sincere apology.Concerning the rooms, i would like to convey my sincerest apologies through this note for the inconveniences that you have experienced about the lack of cleanliness that you found in the room. I am disappointed to know that we have failed on such a basic aspect of our daily service. You can be rest assured that i will personally address this to our Housekeeping team and a refreshers training will be in place to ensure that the service standards of Banyan Tree are maintained at all times.We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage.Nopparat Aumpa, General Manager

Dear Valued Guest, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Allow me to share with you that we have an ongoing upgrade programme in the hotel and in the past years, we have renovated more than 100 guest rooms and many of our restaurants and bars. Next time you are coming to Bangkok, if I may recommend that you stay in one of our new Serenity Club rooms which I am certain you will enjoy. We have also well noted of your feedback regarding the service and I apologize if we have fallen short of meeting your expectations. I will address your feedback with the team and rest assured that we will implement the necessary actions to ensure that this service shortfall will be rectified. We also provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Allow me to share with you that we have an ongoing upgrade programme in the hotel and in the past years, we have renovated more than 100 guest rooms and many of our restaurants and bars. Next time you are coming to Bangkok, if I may recommend that you stay in one of our new Serenity Club rooms which I am certain you will enjoy. We have also well noted of your feedback regarding the service and I apologize if we have fallen short of meeting your expectations. I will address your feedback with the team and rest assured that we will implement the necessary actions to ensure that this service shortfall will be rectified. We also provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, We are delighted that you stayed at Banyan Tree Bangkok recently and to learn that you enjoyed your experience at the hotel and thank you for sharing your positive feedback. Thank you for sharing your comments on the room. I will share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With Best Regards, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest , Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also, thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With Best Regards, Nopparat Aumpa General Manager

Dear Chen-Su, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

Dear Kwun ho, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Pui Sim, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

Dear Apple, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

Dear KT, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience, and we have take noted on the part that need to be improved. We will share your comment with the team. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Chi Kong, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear KA HUNG, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear KUO-CHUN, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Queenie, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager