We are so disappointed of this Hotel, I stay at this hotel for five night but only three days have cleaning and two night are missing ! From the first day haven’t cleaned, I have already go down to reception to complain and strongly request the cleaning requirement. but end up it happen again!
Siu Sing
於 2024 年 2 月住了 5 晚
6/10 一般般
Hok Yue
2022年10月4日
Hok Yue
於 2022 年 10 月住了 1 晚
8/10 不錯哦
真實旅客
2019年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 10 月住了 3 晚
10/10 有夠讚
Bin
2019年9月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bin
於 2019 年 9 月住了 1 晚
8/10 不錯哦
Nicola
家庭旅遊
2024年5月28日
喜歡:住宿環境和硬體
Good location and suited us nicely
Nicola
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Michael
商務旅客
2024年5月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A little dated but good service
Michael
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Sven,Dubai
2024年5月26日
不喜歡:員工素質和住宿環境和硬體
Sven
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Axel
2024年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were amazing, can’t express it enough
Axel
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Andrew,Grangemouth
情侶出遊
2024年5月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is wonderfully luxurious and well looked after, the facilities are a little dated but this does not ruin the experience.
We were given a free upgrade and our suite was huge, the bath was jacuzzi and big enough for 2 people, the bed was super comfortable and the available chairs tables and couches very good.
There were however limited plugs and no USB plugs like you get in more modern hotels but not a massive downside.
Breakfast was phenomenal and included in our stay the choices and availability were excellent and very much added a great level of value.
Also as a location it is perfectly situated for buses, trams and walking to dining options and the shops.
Andrew
於 2024 年 5 月住了 4 晚
6/10 一般般
Alexandra Anne
團體旅遊
2024年5月9日
不喜歡:員工素質、設施服務和住宿環境和硬體
The property is dated and does not meet what I would describe as a 5 star hotel. The welcome to the property was poor, no welcome and the facilities were explained we were just given a handout to read. This can’t have just been our experience as we had to help a couple in the lift during our stay who couldn’t work out where to find their room number on the paper they had been handed. Bathroom facilities were poor, the toilet didn’t flush easily and the door was did not stay closed. They haven’t moved to large size shampoo, conditioner etc yet so from an environmental perspective they are behind. The small soap for hand washing is green and leave a terrible mess around the hand basin and when the bathroom was supposedly cleaned by house keeping this wasn’t actually cleaned so I’m dubious of how well they did clean the room. The bed was also only tucked in on the side you could see from the door and while this doesn’t worry me it does make me wonder how well they are actually servicing the room. Breakfast is poor, the person manning the omelette station is doing a great job but is run off their feet by the demand so the wait is long. On our third morning we decided to just skip the breakfast despite having paid for it as it just wasn’t up to scratch. The hotel location is good but I wouldn’t stay here again, there are better options near by.